Us vs. Them: The IT/Business Divide

I’ve worked in many organizations where the IT and business sides of the house just can’t seem to get along — a phenomena I refer to as the “IT/business divide.” If you’re unsure whether there’s a divide in your organization, ask yourself when IT is brought into the decision-making process. Most businesses bring IT in...

How Integrating Zendesk with Planview AgilePlace Changed Customer Support

My name is Andy Hoover and I manage our Customer Support operations here at Planview AgilePlace. I spend my time making sure our amazing team of support agents has the tools, training and processes in place to help our customers with any questions or problems they run into when using Planview AgilePlace. In this post, I’ll...

Can We Be That PMO? Deliver What Business Leaders Want and Need

Are you tired of unplanned work constantly taking priority and not being able to effectively plan across everything the business wants and the organization needs to support? Do you wish that you had a portfolio management with investment planning tool so you could contribute to the business more effectively instead of just putting out fires?...

Winning Together: Measuring DevOps Success with Software Lifecycle Analytics

Like many of you, a number of our customers are undergoing DevOps transformations in order to decrease the time it takes for them to deliver value to their customers. While it seems like everyone is “doing DevOps” these days, there’s not really a standard definition of what that means. At Tasktop, we take the big...

The Employee Suggestion System Turns 135

Your Creative Power A friend of mine runs the innovation and creativity practice at a large, global firm. He turned me onto the book, Your Creative Power: How to Use Imagination to Brighten Life and to Get Ahead, by Alex Osborn. Osborn was one of the original “Mad Men” of advertising. Your Creative Power, published...

Horse Phone and Unicode at Tasktop

Horse Phone ♞☎, a Tasktop meme that has significance far beyond its unassuming appearance. A few lucky people have seen glimpses of this rare beast in demos at Tasktop – but what does it mean? Horse Phone ♞☎ is the tip of the proverbial unicode testing iceberg for Tasktop’s connectors. Our approach to testing integrations,...

Service Startup and Docker Compose

We make extensive use of Docker and Docker Compose at Tasktop for building, testing and deploying our products. One of the pain points that we run in to is services that fail to start when other services are not available – for example a web app that fails to start unless the database is already...

FAQ: How Do I Use Board Filters?

My name is Ryan MacGillis, and I’m a Customer Support Specialist here at Planview AgilePlace. A lot of the questions we receive are from people who want to get the most out of Planview AgilePlace’s features — that’s where I come in. Periodically, I’ll be blogging about some of the most frequently asked questions I...

Ready to Be That PMO? Focus on Values and Outcomes

While PMOs have been historically focused on project methodology and compliance with internal processes, it is becoming more evident that the business stakeholders aren’t finding the value in these activities. Business leaders are looking for the PMO to provide the necessary information to enable the ability to plan, prioritize, and pivot to new priorities which...

Productivity Hacks for Project Managers with App Integrations

It’s high time for your apps to start collaborate – here are some brand new out-of-the-box productivity hacks for ProjectPlace users thanks to the integration platform Zapier. The benefit of project management software integration is that it enables apps that are crucial for you, to share data and trigger different actions. It automates reoccurring and manual...