Professional Services Automation

Planview’s professional services automation solution enables services organizations to optimize utilization and enhance visibility, making engagements more predictable and profitable.

Make 2023 the Year of Profitable Service

TSIA recently conducted an Economic Sentiment Survey with our members in the B2B technology space to consult them regarding their views on the economy in 2023. The good news is that 73% of respondents had positive expectations around company revenues, stating that they anticipate growth in 2023. The not so good news is that 49%...

IBM: Driving Efficiency and Revenue Through Services Transformation

Cloud & Cognitive Services (C&CS) is a division of IBM that brings together IBM’s software platforms and solutions, enabling hybrid cloud services delivery that helps clients predict, automate, secure, and modernize their business. From an operations perspective, C&CS helps IBM’s services business modernize, simplify, automate, and accelerate quote to cash (Q2C). However, one of the...

5 Key Takeaways from TSIA: Interact

As technology solution providers emerge from the unprecedented volatility of the last couple of years, services leaders are asking what are the most important capabilities that they need to master? How should today’s toughest issues be addressed and tackled? What are the industry’s most important business challenges? What ways have customer expectations changed and increased?...

Managed Services vs Professional Services: Explained

For services professionals today, there are many discussions centered around the differences between managed services vs professional services, as well as which one is the right fit for your organization. In this blog, we define the following: Key differences between managed services vs professional services Similarities and challenges of both services and what it means...

Quote-to-Cash vs CPQ: Explained

A services company’s quote-to-cash process represents its ability to convert sales opportunities into paying and profitable customers. In order to implement the right quote-to-cash solution, services organizations must compare quote-to-cash vs cpq to determine the best tool that fits their needs. A reliable services quote-to-cash process is vital to a company’s successful bottom line. However,...