Increasing productivity and traceability in defect resolution – Integrating ServiceNow, Microsoft VSTS and Micro Focus ALM (formerly HPE ALM)
Are your customers’ software issues taking too long to be fixed? Are you looking to improve your mean time to resolution (MTTR) and improve collaboration between your support team, developers and QA engineers/testers? You’ve come to the right place. Problem Your customer has a critical issue with their software. Every minute of application downtime is...