W. Edwards Deming said, “You can’t manage what you can’t measure.” But how do you know if you’re measuring the right things? All too often teams fall prey to misleading metrics, missing invaluable opportunities to grow and improve.
In this webinar, I’ll show you how to choose the right metrics to measure your team’s effectiveness and encourage the right behaviors. Then, I’ll explain how metric-driven coaching can help teams understand their process and highlight areas for improvement.
About this Webinar
You’ll learn how to avoid the pitfalls of managing by numbers, including how to:
– Identify – and avoid using – vanity metrics
– Choose metrics that drive desired behaviors
– Visualize balanced team metrics that enable continuous improvement
I’ll share examples of good and bad techniques for using data when coaching teams. You’ll also see how Planview AgilePlace’s reports and metrics can help you affect meaningful change.
For continued learning on metric-driven coaching, here are several great resources: