Louise Allen
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Louise Allen

Chief Product Officer

With more than 20 years of experience in all facets of bringing technology products to market, Louise leads the product management and solutions marketing teams for Planview, responsible for product strategy, positioning and roadmap for all three of Planview’s product lines. She is also a proud sponsor of Women at Planview, an initiative that champions diversity in the workplace and the community. Louise joined Planview from Quickarrow, where, as Vice President of Product Strategy, her efforts drove the company from self-funded startup to consistently profitable. Prior to this, she held leadership positions with companies including Tivoli Systems, an IBM company, and NetQoS. Louise received her BS in Business Administration from Trinity University, and her MBA from The University of Texas at Austin.

Services Resource Planning—Changing the Game for Service-Driven Organizations

Game-Changing Services Resource Planning In my previous blog, Blindsided: Why Service-Driven Organizations are Unprepared for Swings in Demand, I discussed some of the pain project-based service organizations are currently facing. To summarize, virtually every organization experiences the following challenges: Unreliable forecasting means incoming demand is always a surprise Poor visibility of resource utilization; to find the...

Blindsided: Why Service-Driven Organizations are Unprepared for Swings in Demand

In my last blog post, SRP and PSA — There IS a Difference, I discussed the major differences between Services Resource Planning (SRP) and Professional Services Automation (PSA). In short, SRP addresses the capacity and demand issues that drive resource decisions and revenue forecasting, whereas PSA focuses more on the mechanics that drive the quote...

SRP and PSA—There IS a Difference—Part 1

As a follow up to a recent Webcast I participated in titled, The Missing Perspective: A Resource View for Service Driven Organizations, I wanted to begin a dialog around the key take-a-ways addressed in the Webcast as it provides a new perspective and insight into who is using Services Resource Planning (SRP) and why. I...

Top 5 Tips for Capturing the Voice of Your Customer

Product Development managers know how critical it is to develop products people want. How do you figure that out without simply guessing? How do you ensure your choice of which product or service to produce wasn’t just your opinion? You need customer-driven data. Here are my Top 5 Tips for capturing the voice of your customer...

5 Game Changers in Product Management – Part 2

Hopefully, you’ve had the opportunity to read Part 1 of this 2-part blog series. Carrie Nauyalis began our series with 3 of the top 5 game-changing tools that you can take advantage of to improve product management in your organization and make your life much easier. The last 2 tools are equally important. Let’s look...