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Our customers span the globe in an array of industries and sectors – from retail to finance to education. No matter their size, we are privileged to serve them – whether they seek to maximize business performance or realign resources to support more high-value projects. The Customer Success blog category provides in-depth, real-world information, including Planview Enablement, PPM customer success stories, Planview's Customer Conference - Horizons, and more. We’ll share how our customers are overcoming obstacles using Planview product portfolio management, enterprise architecture and work collaboration solutions to align their corporate processes. Gets tips on how to scale your organization’s current processes as you to grow your business. This is your one-stop to achieve higher and faster business value from your Planview solutions.
In 2013, American Airlines merged with US Airways creating a “new” American,, the world’s largest airline. This new airline had 120,000 employees and was facing a big overlap in technology, programs, and processes. In a recent webcast, The Journey to the New American Airlines, Woody Green, manager of IT Finance at American Airlines, goes in-depth...
I’m excited to share how one of our customers, Vanderbilt University Medical Center (VUMC), is using Planview Enterprise to support their project and program management processes. According to a recent article by Nancy Humphrey at VUMC titled, Office Provides Enterprise-wide Project Management Services, the enterprise program management office (EPMO) is tasked with supporting project management best...
It’s not easy turning a cyber breach into a positive experience that helps your organization make better risk-based cyber decisions. As Innovation Architect for the U.S. Department of Energy, Rick Lauderdale is responsible for doing just that by defining EA methodologies and the architecture review process. So, it came as no surprise to us when...
In my last post, Everything You Already Thought You Knew About the Cloud (But Were Afraid to Ask), I talked about how, contrary to what every article, blog, analyst, journo, talking head, TV show, tweet, and… well, basically every single thing in the world would have you believe, not every single company has every single...
Planview customer Mentor Graphics was named one of Ventana Research’s 28 Leadership Award winners for 2016. They received the CIO/IT Leadership Award for their use of Planview to manage projects and people for the best possible outcomes and accountability. I cover the details on our sister blog, Project Lab and take a deep dive into how...
In case you haven’t heard – our Horizons Customer Conference was another rousing success in both Austin (Global) and London (Europe) this fall. With speakers from leading companies like ADP, Keurig Green Mountain, Miller Coors, and Siemens, more than 500 attendees got the chance to network with fellow Planview customers, listen to real-world presentations, and obtain...
Today we are excited to welcome hundreds of the world’s best customers to Austin for Planview’s 19th annual Horizons customer conference! Customers are converging on the capitol of Texas for three days of networking, education and idea sharing. We are always impressed with the enthusiasm and pro-tips provided by our innovative customers and we can’t...
Written by Craig Dalton, VP of Customer Experience and Jerry Manas, Director of Customer Experience for the new Customer Success Center No matter how effective, configurable, or powerful a software product may be, if users can’t learn to adopt to it quickly and painlessly, its value will be diluted. This is where innovative enablement can...
LifeWay Christian Resources was established in 1891 as a way to supply theological content for churches that were in high demand of teaching materials for Southern Baptist Churches. Since then, LifeWay has developed over 186 storefronts and continued to provide teaching materials for students in a way that utilizes modern technology and encompasses an extended...
Univita Health Improves IT Project Tracking & Reporting with Innotas Univita Health is a leading provider of home health care solutions known for its ability to enable patients to receive the treatment they need from the comfort of their own home. Univita has been providing patients with the care they need for over 25 years, and...
