Planview Blog

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Customer Success

Our customers span the globe in an array of industries and sectors – from retail to finance to education. No matter their size, we are privileged to serve them – whether they seek to maximize business performance or realign resources to support more high-value projects. The Customer Success blog category provides in-depth, real-world information, including Planview Enablement, PPM customer success stories, Planview's Customer Conference - Horizons, and more. We’ll share how our customers are overcoming obstacles using Planview product portfolio management, enterprise architecture and work collaboration solutions to align their corporate processes. Gets tips on how to scale your organization’s current processes as you to grow your business. This is your one-stop to achieve higher and faster business value from your Planview solutions.

Customer Success

A Look Back at the 2016 Horizons Customer Conference

In case you haven’t heard – our Horizons Customer Conference was another rousing success in both Austin (Global) and London (Europe) this fall. With speakers from leading companies like ADP, Keurig Green Mountain, Miller Coors, and Siemens, more than 500 attendees got the chance to network with fellow Planview customers, listen to real-world presentations, and obtain...

Customer Success

Planview Annual Customer Conference to Broaden Horizons This Week

Today we are excited to welcome hundreds of the world’s best customers to Austin for Planview’s 19th annual Horizons customer conference! Customers are converging on the capitol of Texas for three days of networking, education and idea sharing.  We are always impressed with the enthusiasm and pro-tips provided by our innovative customers and we can’t...

Customer Success

Innovative Enablement Drives Adoption

Written by Craig Dalton, VP of Customer Experience and Jerry Manas, Director of Customer Experience for the new Customer Success Center No matter how effective, configurable, or powerful a software product may be, if users can’t learn to adopt to it quickly and painlessly, its value will be diluted. This is where innovative enablement can...

Customer Success, Project Portfolio Management

Customer Showcase: LifeWay Christian Resources

LifeWay Christian Resources was established in 1891 as a way to supply theological content for churches that were in high demand of teaching materials for Southern Baptist Churches. Since then, LifeWay has developed over 186 storefronts and continued to provide teaching materials for students in a way that utilizes modern technology and encompasses an extended...

Customer Success

Customer Showcase: Univita Health

Univita Health  Improves IT Project Tracking & Reporting with Innotas Univita Health is a leading provider of home health care solutions known for its ability to enable patients to receive the treatment they need from the comfort of their own home. Univita has been providing patients with the care they need for over 25 years, and...

Customer Success, Product Portfolio Management

The Closed-Loop Product Development Network: A Discussion on How to Get There

The Planview Horizons Annual Customer Conference recently wrapped up after three incredible days of all things Portfolio Management. A record number of Planview customers attended this year, deepening their knowledge of how they can further leverage Planview solutions while networking with others in the Planview Customer Community, and of course, having fun in Austin. At...

Customer Success

Horizons 2011: The Untold Value of a Single Nugget

In my current capacity as a Planview expert-in-residence, I was pleased to be invited to attend and speak at the Horizons 2011 User Conference last Wednesday, as well as share my thoughts as a guest blogger. As always, there was much to take in; catching up with old friends, meeting new, first-time attendees (a majority...