Customer Success

Our customers span the globe in an array of industries and sectors – from retail to finance to education. No matter their size, we are privileged to serve them – whether they seek to maximize business performance or realign resources to support more high-value projects. The Customer Success blog category provides in-depth, real-world information, including Planview Enablement, PPM customer success stories, Planview's Customer Conference - Horizons, and more. We’ll share how our customers are overcoming obstacles using Planview product portfolio management, enterprise architecture and work collaboration solutions to align their corporate processes. Gets tips on how to scale your organization’s current processes as you to grow your business. This is your one-stop to achieve higher and faster business value from your Planview solutions.

Carestream Successfully Migrates Planview Enterprise from On Premises to the Planview Cloud

Streamlining and scaling operations is an important necessity for companies to operate smoothly. It becomes challenging to focus on the bigger goals of an organization when support, response times, and functionality is still difficult to accomplish. This blog is a summary of the recent case study of Carestream and their challenges; which ultimately led to...

Planview Customers Take Center Stage at Gartner Global Summits

When it comes to building a world-class enterprise architecture team or delivering proven project portfolio management practices, there’s no better people to learn from than your peers – the IT, PMO and EA executives, directors, and managers who not only advance the business but transform it. One of the best forums to share best practices are...

Leveraging Enterprise Architecture to Break Down Silos

For most organizations, enterprise architecture is all about driving high-value decision making with real-time insights. But when your business unit silos and assets sit within a highly federated global organization, it can be an uphill challenge. This is especially true if you can barely pinpoint the number of applications in use within the business. In...

American Airlines Achieves Greater Efficiency in the Face of Change

In 2013, American Airlines merged with US Airways creating a “new” American,, the world’s largest airline. This new airline had 120,000 employees and was facing a big overlap in technology, programs, and processes. In a recent webcast, The Journey to the New American Airlines, Woody Green, manager of IT Finance at American Airlines, goes in-depth...

Vanderbilt University Medical Center Provides Enterprise-Wide Project Management Services

I’m excited to share how one of our customers, Vanderbilt University Medical Center (VUMC), is using Planview Enterprise to support their project and program management processes. According to a recent article by Nancy Humphrey at VUMC titled, Office Provides Enterprise-wide Project Management Services, the enterprise program management office (EPMO) is tasked with supporting project management best...

U.S. Department of Energy Receives Award for Enterprise Architecture Innovation

It’s not easy turning a cyber breach into a positive experience that helps your organization make better risk-based cyber decisions. As Innovation Architect for the U.S. Department of Energy, Rick Lauderdale is responsible for doing just that by defining EA methodologies and the architecture review process. So, it came as no surprise to us when...

How Planview CloudLift Makes the Transition from On-premises to SaaS Easy

In my last post, Everything You Already Thought You Knew About the Cloud (But Were Afraid to Ask), I talked about how, contrary to what every article, blog, analyst, journo, talking head, TV show, tweet, and… well, basically every single thing in the world would have you believe, not every single company has every single...

Mentor Graphics Receives Ventana Research Leadership Award

Planview customer Mentor Graphics was named one of Ventana Research’s 28 Leadership Award winners for 2016. They received the CIO/IT Leadership Award for their use of Planview to manage projects and people for the best possible outcomes and accountability. I cover the details on our sister blog, Project Lab and take a deep dive into how...

A Look Back at the 2016 Horizons Customer Conference

In case you haven’t heard – our Horizons Customer Conference was another rousing success in both Austin (Global) and London (Europe) this fall. With speakers from leading companies like ADP, Keurig Green Mountain, Miller Coors, and Siemens, more than 500 attendees got the chance to network with fellow Planview customers, listen to real-world presentations, and obtain...