If you’ve been watching the latest trends, you’re no doubt already aware enterprise IT and PMO leaders are feeling increased pressure to deliver on digital transformation initiatives. In today’s market, providing a seamless customer experience is a top priority, and, more than ever, it’s a company’s digital transformation initiatives that are instrumental in delivering on exceptional customer satisfaction.
With this increased pressure comes the need for bold attention to capacity planning – in other words ensuring that the right people resources are available to do the work. Unfortunately, a whopping 51 percent of lower maturing organizations feel that capacity planning is too difficult – so they avoid it -opening the door for overcommitted resources, an inability to prioritize resources and constant changes that affect assignments. These challenges leave the IT team and PMO extremely frustrated and unable to meet business demands. They also lead to delays and errors.
To find a solution, we asked ourselves: what if the way IT evaluates demand could free up capacity to deliver the projects that transform the business? As it turns out we were on to something! Read on for five steps to obtaining capacity-centered IT in the infographic below.
Get more details on the 2016 Resource Management and Capacity Planning Benchmark Study at Planview.com/RMCP. With the right team and correct tools, a capacity-centered approach can be implemented effectively to benefit an organization and help meet growth objectives.
Infographic: Creating IT Capacity to Deliver Digital Transformation
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