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Capacity-Centered IT: The Secret to Successful Digital Transformation Initiatives

Capacity-Centered IT: The Secret to Successful Digital Transformation Initiatives

If you’ve been watching the latest trends, you’re no doubt already aware enterprise IT and PMO leaders are feeling increased pressure to deliver on digital transformation initiatives. In today’s market, providing a seamless customer experience is a top priority, and, more than ever, it’s a company’s digital transformation initiatives that are instrumental in delivering on exceptional customer satisfaction.

With this increased pressure comes the need for bold attention to capacity planning – in other words ensuring that the right people resources are available to do the work. Unfortunately, a whopping 51 percent of lower maturing organizations feel that capacity planning is too difficult – so they avoid it -opening the door for overcommitted resources, an inability to prioritize resources and constant changes that affect assignments. These challenges leave the IT team and PMO extremely frustrated and unable to meet business demands. They also lead to delays and errors.

To find a solution, we asked ourselves: what if the way IT evaluates demand could free up capacity to deliver the projects that transform the business? As it turns out we were on to something! Read on for five steps to obtaining capacity-centered IT in the infographic below.

Get more details on the 2016 Resource Management and Capacity Planning Benchmark Study at Planview.com/RMCP. With the right team and correct tools, a capacity-centered approach can be implemented effectively to benefit an organization and help meet growth objectives.

Infographic: Creating IT Capacity to Deliver Digital Transformation

Creating IT Capacity to Deliver Digital Transformation

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Jerry Manas
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Jerry Manas is an internationally best-selling author, speaker, and consultant. He is frequently cited by leading voices in the world of business, including legendary management guru Tom Peters (“In Search of Excellence”), who often references Manas’s bestselling book Napoleon on Project Management for its insights on simplicity and character, and Pat Williams, Senior VP of the Orlando Magic, who called Manas’s book Managing the Gray Areas “a new path for leaders.” Jerry’s latest book is The Resource Management and Capacity Planning Handbook (McGraw-Hill), which Judith E. Glaser, noted author of Conversational Intelligence, touted as “the first book dedicated to what is essentially the drivetrain of organizations—the effective use of its people toward its most important activities.” Through his consulting company, The Marengo Group, Jerry helps clients maximize their organizational people resources, leading to a grater capacity to innovate, a more value-focused workforce, and an increased ability to adapt to change. He is a popular speaker at events around the world, speaking on lessons from history, resource planning, organizational change, and other topics. Jerry’s work has been highlighted in a variety of publications, including the Houston Chronicle, Chicago Sun Times, National Post, Globe and Mail, Huffington Post, and others.