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Open Innovation: How the United Nations is Changing the World by Collaborating with It

What is the relationship between access to education and access to water sources in the developing world? How does an improvement in one influence the other? How does local rainfall affect child health and nutrition over time? To better understand complex and connected challenges in the developing world, the United Nations (UN), the international organization...

4 Myths About Crowdsourcing Innovation

You might have heard that crowdsourcing innovation is really hard to manage. Or that the business value won’t show itself right away, so it’s not worth the time and effort it takes to start a crowd-based innovation program. We’d like to set the record straight. Here are 4 crowdsourcing myths you’ve probably heard — and...

How Facebook Made Innovation a Daily Habit

Since its founding in 2005, Facebook has become one of the most innovative companies in the world. They’ve used their influence as the number one social network masterfully, evolving into an ecosystem of brands – Instagram, WhatsApp, Aquila (Facebook’s Internet plane), and others – all aligned to further the company’s mission of giving people the...

5 Customer Experience Must Do’s for SaaS Businesses

The views in this blog post represent the viewpoints of the guest author, and may or may not reflect the viewpoints of Planview IdeaPlace. ***** When it comes to providing value, SaaS businesses have it very different. Unlike their e-commerce counterparts (which provide value based on price), SaaS companies provide value with customer service experience....

3 Ingredients Every Innovation Management Software Should Have…And Why

In the wake of new technological advances in pretty much every industry, a growing number companies have identified a new way to surface new opportunities for driving both business and societal value. What is it? Crowdsourced innovation, managed by innovation management software. Crowdsourced innovation is simply the process of gathering and surfacing ideas and solutions...

Internal vs. External Crowdsourcing: How to Determine the Best Solution

Recently I had a chance to read a terrific article in the most recent issue of the MIT/Sloan Management review about internal crowdsourcing. Co-authored by Lale Kesebi at Planview IdeaPlace customer Li & Fung (watch her awesome presentation at Ignite here to get inspired), I recommend it to anyone considering doing ideation with an internal...

Getting to Yes Quickly: How Amazon Out-Innovates the Competition

How does tech titan Amazon out-innovate its competition time-after-time? They do one thing more frequently than most. In an article on Business Insider, CEO of Amazon Web Services – Amazon’s cloud computing business – Andy Jassy discussed what makes the massive billion dollar company different from the competition: “When our leaders walk into a meeting,...

How Ideation Transformed the Culture of the Largest Bank in the Southern Hemisphere

89% of Planview IdeaPlace customers are leveraging ideation to create a culture of innovation. That’s a stat we uncovered in our 2017 Business Innovation Report. Establishing a culture of innovation is a hot topic. It’s on the shortlist of strategic initiatives executives around the world are implementing to transform their organizations. However, it takes investment...

Collective Intelligence Turns Employee Engagement into a Two-Way Street

Having a four-year-old daughter means handling cash. Her relatives slip singles and fives into her birthday cards. A dollar here from a favorite aunt. A dollar there from the grandparents. It adds up. Last week I visited the local branch of our bank to deposit her loot. The bank is a Planview IdeaPlace client. While...