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Doing the Right Things, the Right Way – with Expert Colin Scott

Part 3: Successful change management

Published By Ashlee Motola
Doing the Right Things, the Right Way – with Expert Colin Scott

Whether you welcome it or hate it, change typically comes with a unique set of challenges. In the most recent “Ask the Expert” webcast, Colin Scott introduced the idea of active inertia. He talked about how the apparent resistance to change is actually rooted in the fact that, over time, what were good principles can become impediments to delivering value in a complex business environment.

Colin revealed these five steps for successful change management, based on his experience:

  1. Highlight the need
  2. Create the vision
  3. Get executive sponsorship
  4. Address concerns
  5. Demonstrate value quickly

For each of these steps, Colin identified the major activities that must be carried out and, perhaps even more importantly, drew attention to the major obstacles encountered when adopting change. You can hear Colin talk more about each of these steps by accessing the webcast recording of Ask the Expert #3.

At the end of May’s webcast, the attendees voted on the topic “Ensuring What is Delivered Matches What Was Asked” for the next live webcast on June 1.

Business managers within enterprises repeatedly try to “help” the IT team by translating their vision into a list of applications they want built. The organization believes these technologies will result in desired business outcomes that will result in achieving their mission.

The problem is these desired outcomes are rarely communicated to the project team, and almost never measured after the project is delivered. Projects can take on a life of their own, and often the scope continuously deviates from the original agreement. So the question is, how do you know if you delivered the intended outcome, and was it what was originally asked of you? Sign up to hear Colin’s approach to this challenge.

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Written by Ashlee Motola

Ashlee is responsible for creating awareness and educating industry leaders on how they can make better decisions faster with Troux. She has worked with the Troux product for over 8 years, and is thrilled to now be part of the Planview family. Ashlee is Austin born and raised, and received her BA in Marketing from Abilene Christian University.