We have a saying here at Planview. We’ve been saying it so long that it’s become part of our culture. One person starts it, another finishes it.
Without You, There Is No Us
Our CEO, Greg Gilmore, coined it years ago. He was addressing our customers at a user conference. He took these words back with him to the office, because they also apply to each of us here, working to make the products our customers use.
I was thinking about this as I asked my team about the progress of our recent product releases – Planview Enterprise 12 and Troux 12.
A product launch is the capstone to a massive undertaking. Starting from a long (LONG) list of possibilities, we zeroed in on what we heard our customers told us they needed to do most to make their strategies achievable.
If you’ve been following “The Answer is 12” blog post series, you will have picked up that our customers play a huge role in our product launch evolution. Our Inner Circle program is unique in how it creates interaction between those who set the direction for the products and those who use these products every day.
Without You, There Is No 12
To me, actively listening to our customers is one of Planview’s defining differences. And in my experience, doing so helps us achieve feedback like this:
“I love seeing what Planview Enterprise is capable of and can support the complexity of our organization to use the power and build the connections in a visual way.”
– Global manufacturing company“The ability to easily align programs and projects to our strategic goals and track our progress against baselines is a real game changer for us. Being able to pull project milestones into the program view is quite simply brilliant.”
– Insurance company
The saying applies to my team as well. These are amazing individuals care deeply about “their” customers, towards whom they feel a deep sense of commitment and responsibility. You’ve met these folks in the “The Answer is 12” blog posts; in case you missed any of their posts, here are some highlights:
| Author | Bio and Links |
|---|---|
 | Kent Odland, our dedicated product manager for reporting and analytics, brought to life the process by which Planview Enterprise analytics became even easier to use, key for strategic decision making. |
 | Carina Hatfield, our steadfast product manager for planning for Planview Enterprise, shared her thoughts on how portfolio management can help companies use portfolio management to make digital transformation real, drive innovation through strategic planning, and use programs to execute on strategy. |
 | Marcus Klein, our unshakeable director of product management, shone a light on the topic of user experience, illuminating a process we started several years ago – one we know will continue as long as our product evolves as we seek to make our products easier to use for everyone. |
 | Jeff Ellerbee, our stalwart solutions manager for Troux, discussed how to get the best picture of your EA landscape, and how customers helped shape new visualizations that drive business decisions more effectively. |
 | Scott Townshend, our committed product manager for execution for Planview Enterprise, makes a strong case for that hidden hero, the timesheet, and why it’s the foundation of so much in your portfolio – including how you drive your strategy. He also tells you how we redesigned it for Planview Enterprise 12. |
(These are obviously just a few of the postings for the recent launches – I’ll include links for all of them at the bottom of this post.)
If you asked me to summarize my thoughts about all of this – the products, my team, this company, our customers, and what we’re all building together – in just a few words… I would have thought it would be difficult, and then I re-read Marcus’ user experience post. What he said there captures my sentiments perfectly:
How would I summarize my experience so far?
It’s a journey.
We’re never done.
That’s what makes this fun!
If you are a Planview customer: truly, without you, there would be no us. Thank you for being part of our extended family. Thank you for helping us build better products. And if there’s something you’d like to see: please let me know!
And now, I think I’m going to take my entire devoted, downright fanatical team out for a well-deserved drink!
Previous Blog Post Links
- How Can Your Organization Drive Growth and Innovation with Strategic Planning? The answer is 12
Published July 28, 2016 by Carina Hatfield, CPA - How Do You Make Your PPM Data Analytics Easier to Access and More Visible? The Answer is 12
Published July 26, 2016 by Kent Odland - How Have We Brought the Planview Enterprise UX Full Circle? The answer is 12
Published July 15, 2016 by Marcus Klein - The Unsung Hero of Portfolio Management: Why Redesign the Most Used Page in Planview Enterprise? The answer is 12
Published July 12, 2016 by Scott Townsend - How Can Your Organization Leverage Portfolio Management to Drive Digital Transformation? The answer is 12
Published July 6, 2016 by Carina Hatfield, CPA - How Can I Offer the Best Picture of Our EA Landscape? The answer is 12
Published July 5, 2016 by Jeff Ellerbee - How Do You Turn Strategic Goals into an Executable Plan? The answer is 12
Published June 23, 2016 by Carina Hatfield, CPA - What’s New in Application Portfolio Management? The answer is 12
Published June 20, 2016 by Jeff Ellerbee - What Does a Program Manager Need to Execute on Strategy? The answer is 12
Published June 15, 2016 by Carina Hatfield, CPA - What EA Software Was Co-Developed by Enterprise Architects? The answer is 12
Published June 10, 2016 by Jeff Ellerbee - What’s the Answer to Innovation in Portfolio and Resource Management? The Answer Is 12
Published June 6, 2016 by Patrick Tickle
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