Innovation Management

Disruption is all around but today's innovative organizations leverage the power of the crowd to set themselves apart. The innovation management blog dives into topics like employee engagement, crowdsourcing, and how to get those concepts from idea to the market. Get insights related to concept development, creating winning challenges, and best practices for engaging your audience to enable your organization to crowdsource breakthrough ideas from the employees, partners, and customers that know their business best. Discover how to prioritize and track all ideas in your pipeline, from original conception to delivery -- in new products and services, improved processes, and enhanced customer experience. You will also find real-world stories, industry research, and more.

Planview IdeaPlace Launches Technology Partner Program to Bring More Advanced Capabilities to Customers

Following on the heels of our biggest product release yet, which included new game-changing capabilities, Planview IdeaPlace has announced the launch of its Technology Partner Program. Here’s what you need to know. What is the Technology Partner Program? Spigit’s Technology Partner Program opens a new world of possibilities for ideation and collaboration. It enables qualifying...

Insights from 2,600 Continuous Improvement Practitioners

Last year, we launched Planview IdeaPlace for Continuous Improvement, which enabled companies to get more out of their Continuous Improvement (CI) program by tapping into the collective intelligence of their employee base. Prior to the launch, we conducted an in-depth survey of 2,600 CI practitioners to uncover intel such as the methods they use and...

Gap Takes Advice from 5-Year-Old: What Innovators Can Learn

Great ideas, and lessons, can come from anyone. Yes, even a 5-year-old. As reported by the Washington Post, 5-year-old Alice Jacob wrote a letter to the fashion retailer, Gap. In the letter, Alice urged Gap to consider going beyond the “pink” and “princesses” stuff common in their girls section. Instead, she recommended more variety in...

3 Takeaways from Planview IdeaPlace’s Innovation Forum

Planview IdeaPlace recently hosted an Innovation Forum with global consumer goods manufacturer Li & Fung in Hong Kong. An exclusive group of innovation leaders convened for an evening of sharing best practices and in-depth discussions about innovation programs. With presentations from Steve Glaveski, Co-founder and CEO at Collective Campus; Alvin Chia, ‎Innovation Program Lead at...

Announcing Planview IdeaPlace’s Biggest Product Release Yet and New EVP of Sales

Following on the heels of announcing the acquisition of Kindling and record growth in 2016 earlier this year, today Planview IdeaPlace announces its biggest product release to date plus a new addition to the team. We’re serious when we say this release is big. How big? Try this on for size. Planview IdeaPlace releases game-changing...

3 Ways to Generate Consistent Engagement in Continuous Improvement Challenges

Your innovation challenge can start out like a grand love affair, all parties filled with possibility and promise, and excited to work together towards a brighter future. However, as any veteran love-junkie knows, that initial spark becomes harder to maintain as time passes, and excitement tends to fizzle after the honeymoon period ends. What can...

4 Companies Leading the Way in Customer Experience

Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. Brands like Apple, Disney, Zappos, and Amazon are front of mind during conversations about memorable customer experiences....

4 Tips for Improving Customer Centricity Through Idea Challenges

Companies like Pfizer, Siemens, and AT&T have discovered that idea challenges are the missing links to solving customer experience problems. What is an idea challenge you may be wondering? An idea challenge is a core component in any effective innovation program. It’s a way for you to identify ideas at scale from employees, customers, partners,...

Blessed Are the Mapmakers: The Business of Wayfinding

In a recent article, I observed that the modern-day organization prizes certain cultural traits. We seek to foment a culture of innovation. We seek to foment a culture of quality. We seek to foment a culture of sustainability. And, a culture of safety. The successful organization comes to mirror the well-rounded individual whose sense of...

8 Customer Experience Stats Every Leader Needs to Know

Customer experience can literally make or break your business. One bad experience for a customer can set off a chain reaction that leaves your company putting out a lot of fires. The horror stories you hear about of a bad experience with a brand going viral across social media is a great example of this....