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IT Governance - Why Before How

IT Governance – Why Before How

IT Governance often represents a new way of doing business: An IT Governance training strategy must incorporate change management. An initiative as impactful as an IT Governance Solution typically requires an organization to implement…
Where Have the Services Gone?

Where Have the Services Gone?

The Center for Collective Intelligence (http://cci.mit.edu) at Massachusetts Institute of Technology (MIT) is established around the basic research question: “How can people and computers be connected so that-collectively-they…
Tracking Time - How Should My Organization Do It?

Tracking Time – How Should My Organization Do It?

When a new customer signs up with Innotas and begins working with their Customer Success Manager, one of the first topics centers around Time Management. While most customers want to track time for their IT resources, they don’t always know…