Just-in-time design in software delivery: how to avoid 4 sources of waste in design

Please note: In this post, I will refer to all design practices, User Experience Design, Interface Design, Visual Design, and Design Research as design. Much has been written about Lean UX and the role of design in Agile development. Design’s primary role is reducing the risk that the team is building the wrong thing or...

Four Ways to Improve Workflows in Marketing Ops

A marketing workflow is a set of repeatable steps and processes that are connected to a single marketing task. These standardized workflows are then easy to use as benchmarks of productivity, as well as being easier to roll out to all teams once they have been finalized, meaning that one team’s innovation or improvement will...

6 Steps to Become a Lean Organization

THE WHY AND HOW BEHIND LEAN In previous posts, we’ve talked about the benefits of becoming a Lean organization. We’ve looked at Lean’s guiding principles, and how it’s been used to help organizations continuously improve the way they work and how they develop products. In this article, we’re going to take it a step further and explore...

Shift Happens – 3 Key Takeaways from Agile 2019

The Agile 2019 conference confirmed that the community energy around Agile, as a better way of working, has not wavered. The positive vibe was palpable throughout the conference, as I overheard and took part in conversations around scaling Agile adoption. Those in attendance were excited, engaged, and enthusiastic to learn about improving and growing the...

Optimizing UX: How to set up your own Usability Testing Program in-house  

Testing Tasktop Integration Hub’s user experience is a rather complex undertaking. As my colleague Rebecca explained in her blog last week, “Tasktop suffers from an interesting, almost paradoxical problem: the users who benefit most from our product often have no idea that it exists”. To address this problem, we devised a Usability Testing Program —...

Six Tips for Estimating Work Even Better

Being asked to estimate how long a task or project is going to take is an understandable query from any client or stakeholder. People need to plan, and those plans need to be built around an accurate work estimation. But just because it’s so commonplace, doesn’t mean everyone’s very good at it. For a variety...

Employees in Britain Still Feeling the Effects of Crisis

Evidence of a mini “left behind generation” is beginning to emerge in the UK, which should serve as a warning signal to those predicting a relatively harmless outcome of Brexit. When the financial crisis hit in 2008, unemployment in the UK rose. However, though Britain is currently going through an unprecedented employment boom, those who...

The Essential Elements of Any Project Management Tool

Online project management tools and software have been absolute game-changers for project teams and their managers since they began to be widely adopted. But, as with many elements of the tech revolution, one ground-breaking innovation is immediately followed by dozens of imitators looking to ride the coattails of the original’s success. So how can a...

Bootstrapping a Usability Testing Program

Tasktop Integration Hub suffers from an interesting, almost paradoxical problem: the users who benefit most from our product often have no idea that it exists. They’ve never seen its user interface (UI), never done any configuration, and probably couldn’t even name our product if asked. When our product functions as it should, there’s no reason...

Experience the Scaled Agile Difference

This is the third installment in a series of posts about the benefits of scaled Agile. If you haven’t read the first two posts, click through the links below to catch up on anything you missed: Part 1: 3 Key Shifts Necessary for Scaling Agile Part 2: Realizing the Benefits of Agile at Scale In...