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DevOps Teams, Value Stream Management

CIOs – are you measuring the right DevOps data?

Published By Patrick Anderson
CIOs – are you measuring the right DevOps data?

“When digital transformation is done right, it’s like a caterpillar turning into a butterfly. When done wrong, all you have is a really fast caterpillar.” – George Westerman, Principal Research Scientist with the MIT Sloan Initiative on the Digital Economy

Has there been a more exciting yet challenging time to be a CIO?

Bridging the gap between the business and IT, a CIO is typically responsible for an organization’s digital transformation by leveraging technology and data to enhance business performance.

Given what is at stake, a CIO can seem an unenviable job – Gartner predicts that by 2020, 50 percent of CIOs will not have transformed their teams’ capabilities will likely to be out of a job. Time is of the essence, and CIOs need all the help they can get – especially when it comes to the mysterious world of software delivery.

Competitive advantage in a digital world rests on an organization’s ability to rapidly build and deploy software products that deliver business value, i.e. enhance the speed and quality of business processes. Yet enterprise software delivery is one of the most technically-complex business practices that an organization can face. It requires sophisticated coordination of processes and data created by different specialists who work in disparate systems. In many ways, this environment is a CIO’s worst nightmare.

As all leaders know, you can’t improve what you can’t measure; you simply must have real-time insights for real-time understanding into how a process is providing business value and supporting a digital transformation initiative. A coach can’t make game-winning plays if he can’t see the game.

To this end, visibility and measurement are paramount to creating and managing an effective software delivery stream and optimizing DevOps initiatives. Measurement, however, is extremely difficult. How do collect data that is complete, comprehensive and accurate when it exists in pockets all over the place? How do you analyze the impact of technology on people? The key is a combination of both survey and system data.

In this white paper for acmqueue – co-authored by Tasktop co-founder and CEO, Dr, Mik Kersten, and Dr. Nicole Forsgren, CEO and Chief Scientist at DevOps Research and Assessment (DORA) – CIOs can learn how to measure the right DevOps metrics to use their digital transformation to turn their organization into a butterfly.

Want to know more about how technology and data work in software delivery? Check out the below video to discover how you can flow all data from the software delivery value stream into one place to easily glean insights and improve your IT performance.

Want to take the next step? Call us today for a chat about how Tasktop can help CIOs with their digital transformation.

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Written by Patrick Anderson

Patrick is Senior Content Manager at Tasktop and oversees the company's content and thought leadership programs. Outside the office, you’ll find him reading, writing, slapping some bass (poorly), rambling in nature and following his English football (soccer) team, West Ham United.