Your path to business agility
Last week, we announced our all-new integration with leading customer success management solution Gainsight to create a 360 degree of the customer engagement lifecycle. As a user of Planview AdaptiveWork, Gainsight has also integrated Planview AdaptiveWork into its services group, who owns onboarding and any custom/additional projects, as well as its customer success strategy. The...
Guest Author, Marie Sahrmann, Gainsight Does your customer organization often feel they have little insight into the customer’s experience during onboarding or a services engagement? Do you need a better method to keep sales, services and customer success aligned throughout the customer’s lifecycle? Well despair no further! Maintaining that transparency and alignment across your teams...
As the Senior Director of Planview AdaptiveWork’s Global Sales Engineering Center of Excellence, I lead a passionate team that ensures our customers leverage all of Planview AdaptiveWork’s features, tools and functions in their environment, and with their teams. Or in other words: our job is to optimize the WOW factor in the Planview AdaptiveWork innovation...
