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    Boost workplace collaboration and improve customer satisfaction

    Building a high level of customer satisfaction requires commitments in several areas, including employee training and customer support infrastructure. Improve their overall customer satisfaction, by facilitating collaboration throughout the organization.

    Marketing Project Management: Best Practices

    Marketing projects and teams are becoming more complex, but those in charge of projects need to maintain open lines of communication. Setting goals is an important part of any project management process.

    OKRs: Objectives and Key Results

    Many Lean and Agile teams choose to use a combination of KPIs (Key Performance Indicators) and OKRs (Objectives and Key Results) to measure the ongoing health of their processes.

    Milestone Planning: What, Why and How

    Milestone planning is one of the most important aspects of project planning, because project milestones are the most visible indicators of project progress. Here are some strategies which will help you define the right milestones for your projects