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The anatomy of a defect

The following defect is to some extent typical of those encountered by connector developers1 at Tasktop, inasmuch as there exists a typical defect. The ‘to some extent’ qualifier is there as most defects are either too straightforward to write a blog about, or conversely too complex and/or delve too deeply into our code internals to...

From Student to Junior Software Engineer at Tasktop

The beginning of my experience as a Junior Software Engineer on one of Tasktop’s ‘Integrations Teams’ marked a definitive transition in the way I learned and practiced computer science and software development. With just a year at UBC’s Computer Science program and a couple of personal projects under my belt, I was initially uncertain of...

The Four Flow items as explained by my car

We have a long drive ahead, 12 hours in fact, and it will only take us a short way along the Eastern coastline of Australia. Having just arrived back from Tasktop HQ in Vancouver, BC where we have been discussing the Flow Framework™, I’m excited to tell my passengers (my wife and family) about the...

What’s in your wheelhouse? Integrating ServiceNow with Jira

Ask any avid cyclist about the importance of their wheels. If their bike is highly customized, ask them if they consider the number of spokes, lacing pattern, or manufacturer of the hub and rim that make up their wheel. If the cyclist is a world-class professional, ask the same question to their Tour Manager. The...

Agile Transformation Revelations from a Scrum Master

Agile transformations are complicated endeavors, especially for large enterprises trying to keep pace with today’s fluid digital marketplace. Add the additional difficulties of having to orient delivery teams around products and bridging entrenched organizational silos – well that is quite a challenge that requires uplift across multiple dimensions. Many teams have begun their transformational journeys...

Keep the data flowing – five things you need to know about the Jira Cloud API change

In case you missed our previous post on the subject, here’s a quick summary of what you need to know about the upcoming change to Atlassian Jira Cloud’s APIs to avoid disruption to your software delivery value stream. 1. Atlassian’s new approach to user identification is driven by the GDPR The changes to Atlassian Cloud...

Project to Product – Value Stream Networks

My review of the Project to Product book continues from Value Stream Metrics, with a tour of the Value Stream Network based on a study of no less than 308 toolchains and three more epiphanies. To avoid the spoiler, you will have to read the book for the context and the profound impact of the latter :-). The last part...

Project to Product – Value Stream Metrics

The review of Project to Product continues from Value Stream Management with the Flow Framework™, with a focus on Value Stream Metrics to track the flow of business value in our software development lifecycle. The Flow Framework™ is a new framework created by Mik Kersten, CEO of Tasktop. It helps us bridge business and engineering with a common...