Renewing Sun Life: How a 160-Year-Old Company Embraced a Product-Centric Approach
Who’s to say that a 160-year-old organization can’t operate like a digital native? Not Sun Life. For years, Sun Life was project-centric and operated under time, scope, and cost constraints. But in 2020, it became apparent what was missing. “Our CIO asked, ‘But what is the value we are delivering to our clients?’ Silence,” shared...