LeanKit

Lean Improvement: What to Do When Urgent Trumps Important

Wouldn’t It Be Great If… In the world of IT Ops, we face a constant tug-of-war between implementing new technology, keeping the lights on, and resolving unplanned issues. In the thick of our work, we’re constantly generating ideas for how to automate, standardize, and improve our processes (i.e., “Wouldn’t it be great if….”). We know...

Why You Need a Community of Practice

Note from the editor: In the original version of this post, we used the term Center of Excellence to describe a group of people who committed to learning and teaching Lean and Kanban methods within their teams. After several engaging discussions with internal and external thought leaders, we agreed that the term Community of Practice...

How to Sell Kanban to Your Boss

You’ve done your research; you know how visualizing your work with Kanban could help your team work smarter, communicate better, and produce higher quality work. But your boss isn’t sold. Unless you can explain why limiting work in process and implementing a pull system is going to boost revenue, they’re not interested. They aren’t convinced...

Build Quality In: The Key to Continuous Delivery in Kanban

The technology world is changing fast, faster than ever. A few years ago, we thought that only the Amazons or Facebooks of this world would be able to do continuous delivery. Now, the phenomenon is getting traction, starting to become mainstream and before we know it, it will be commoditized. Everybody will do it. Why?...

Stop the Line: How Lean Principles Safeguard Quality

At Planview AgilePlace, we have a very thorough process for quality assurance, but sometimes, issues with unforeseen or uncontrollable circumstances (such as DNS providers, hosting services, etc.) can result in a critical issue affecting our software, which can have a significant impact on our users. This is why we choose to stop the line when critical...

How Lean Improvement Methods Enable Respect

Growing up Vietnamese-American, I was taught to honor and respect people, never to waste anything and to always think beyond myself. I was also taught to hide conflict and to ignore problems, especially if had to do with someone senior to me. I learned quickly that honor and respect cannot last without surfacing conflict and...

The Myth of Multitasking: Why IT Operations Needs WIP Limits

It may sound hard to believe, but multitasking is an effective way to get less done. Juggling multiple tasks at once interrupts your focus, which can cause you to spend more time on each task than if you had completed them one at a time. While research proves the harmful effects of multitasking on productivity, many of...

Continuous Improvement in Lean

Continuous improvement is one of the pillars of a Lean environment. It sounds pretty lofty, doesn’t it? “I work for a company that’s always evolving,” is a great blurb for LinkedIn, but what does that even look like? How is a company sure that they’re practicing continuous improvement in Lean ways? This article will discuss...

How Kanban Keeps Us on the Same Page

My name is Ariel Klontz, and I have been working at Planview AgilePlace for the past few months as an intern alongside Andy Hoover on the Customer Documentation team. When I first started here, I was nervous about how much work I could really accomplish on a part-time basis; but working at Planview AgilePlace opened...

What’s New: Greater Flexibility with Custom Fields

With the launch of Custom Fields, you can now capture additional information in your Kanban cards that’s unique to your organization or team. This gives you greater flexibility to tailor Planview AgilePlace to meet the needs of your business as your Lean initiative grows. Whether you’re in IT operations, software development, project management, marketing or HR,...