Your path to business agility
As event manager for the PIPELINE 2013 conference, I have had the pleasure of getting to know Dr. Kevin McFarthing. The word that comes to mind when I think of him is “enthusiastic” and I truly appreciate that he has been a wonderful supporter of PIPELINE and the innovation education it offers attendees. When you...
The Looming Technology Workforce Shortage A Guest Contribution by Service Performance Insight This article is the first of a two-part series on the pending “talent cliff,” an important topic to professional services leaders. We discuss why this critical situation exists and provide some related insights from the newly published 2013 PS Maturity™ Benchmark for professional...
The term “Black Swan” was coined by University of Oxford, Saïd Business School professor Nassim Nicholas Taleb to describe high-impact events that are rare and unpredictable but in retrospect seem not so improbable. In the world of IT, black swan projects reap catastrophic effects and even result in a complete corporate meltdown. According to Taleb’s...
According to recent research, the professional services industry is growing aggressively and seeing very specific growing pains in talent attrition, project profitability, and resource management. In trying to encapsulate what organizations can do to alleviate these issues, we asked subject-matter expert, Steve Beaumont four questions on the state of technology for professional services to help...
The superheated economy of the late 1990s was punctuated by a scramble for resources and market-share. Stalwart companies like IBM were waking up to the reality that they could not skate on their size and reputations — they too had to become masters of change and improve research and development skills. IBM’s mantra, “A new...
Building the investment business case for Enterprise Architecture (EA) requires speaking the language of business and delivering quick and ongoing returns. That was the advice from Bodhi Choudhuri, director of Enterprise Architecture at American Express, during Troux’ recent Building the Business Case for EA webinar. With EA initiatives facing stiff competition for funding and CIOs...
February featured some interesting news and views pertaining to product development and innovation, and we’re excited to share some of our favorites. Each month we will share articles we find particularly compelling, fun or insightful here on Product Pulse. We invite you to bookmark the ones you like or add them to your reading list...
In a recent blog post, Are Your Limited Resources Focused on the Right Opportunities?, Maureen Carlson, chief researcher of the Resource Management and Capacity Planning Benchmark Study, cites key findings and introduces the study’s maturity matrix that you can use to evaluate the maturity of your organization. Review the findings and the Global State of...
Are your resources focused on the right opportunities? Unfortunately, many organizations can’t answer the question. Can you? This is an ideal time and opportunity to benchmark your organization’s capabilities and maturity level in terms of resource management and capacity planning. I’ve had the pleasure to be the chief researcher on the most comprehensive study ever on...
Putting the L in ALM – Making the case for Lifecycle Integration I think everyone agrees that software delivery is not an ancillary business process but is actually a key business process, and the ability to deliver software faster, cheaper, and of a higher quality is a competitive advantage. But delivering software is difficult, and...
