Tasktop Sync 3.0 released, service desks get support

Open source projects have it good. Their issue tracker serves as the single system of record for all development, support, quality management and planning activity. The result is a theoretical ideal in terms of a connected software lifecycle. For example, every vote that a user makes for a particular bug is immediately visible to developers....

Tasktop Sync 3.0 released, service desks get support

Open source projects have it good. Their issue tracker serves as the single system of record for all development, support, quality management and planning activity. The result is a theoretical ideal in terms of a connected software lifecycle. For example, every vote that a user makes for a particular bug is immediately visible to developers....

Strategy and Execution Belong Together

The Economist recently published an interesting article, Strategic moves: Big consulting and accounting firms are making a risky move into strategy work, about what seems to be a new consolidation movement amongst the major strategy consulting firms and operations specialists in a effort to offer both strategy and execution services. Traditionally, within enterprises and throughout...

For Professional Services: 2014 Will Focus on Talent Management

A Special Sneak Peak of SPI Research’s 2014 Professional Services Maturity Benchmark™ Reveals Looming Resource Issues Get ready for 2014. SPI Research is nearing completion of surveying for the 2014 Professional Services Maturity™ Benchmark, and the results thus far are impressive! With more than 100 professional services firms participating so far, organizational performance seems to...

Maturing Innovation Management One Step at a Time

Comparing Industry Frameworks for Maturing Innovation Management The fall conference season is winding down and this year I’ve had the privilege of attending and speaking at some great innovation events, sharing the newly launched Innovation Management Maturity Model™. From regional PDMA meetings in Dallas and Atlanta, to the national PDMA PIM conference, the Optimizing Innovation conference...

Tackling Professional Services’ Organizational Challenges with Multiple Priorities

During a webcast with SPI Research called, Leadership in Large Professional Services Organizations: Dwell or Excel, we discussed the latest research on the topic of trends in project-based businesses and how executive leadership is influencing the priorities of delivery excellence and project automation. Something interesting happened when we polled the audience of more than 150...

‘Face it to Replace it’ and Other Dr. Phil-isms Related to Continuous Improvement

Dr. Phil has the most awesome one-liners.  “No matter how flat you make a pancake, it’s always got two sides.”  This is so true.  “If you’re gonna debate me, you better not let your alligator mouth overload your hummingbird ass.”  I can’t interpret this one, but I’m sure it was spot on at the time....

Appealing to the Millennials – Rethinking Project Management

If part of being an effective manager is understanding who you’re managing, it makes sense to learn about the generation that identifies those workers. There are now three distinct generations in the workforce: Millennials, Gen X, and Baby Boomers. Each of these generations was raised in a different period of time, has a different view...

3 Tools to Improve Team Communication

“Didn’t you get the memo?” First widely popularized by Mike Judge’s cult classic Office Space, the phrase ‘didn’t you get the memo’ is most often said to those who find themselves out-of-the-loop. The movie itself does an excellent job of illustrating how static and impersonal communication breeds dissatisfaction, distrust, frustration and can eventually engulf your office...