Learning Innovative Strategies to Help Customers at Pulse 2016 Conference
Customer success is an emerging business phenomenon driven by the rapid adoption of software-as-a-service (SaaS) business applications. We discussed SaaS and the impact it has on achieving customer success at the Pulse 2016 conference in Oakland, California in May. Over 3,000 people globally representing many of the world’s top enterprises and rising startups attended. As...