Skip to main content
Your Path to Work and Resource Management

PMO

Becoming a Services-Led Organisation in a Digital World

Digital business is changing the rules. It is causing disruption in all industries, and forcing businesses to transform to survive. Many industries are having to shift from selling products to being focused on enhancing the customer experience…

PMO

Reflections on Gartner’s Symposium/ITxpo 2015 Dubai, UAE

Digital Transformation and the Need for Bimodal IT I recently attended the Gartner Symposium/ITxpo in Dubai; it is good to reflect on the powerful messages that were delivered, focusing on how to realize, build and optimize digital opportunities,…

PMO

Is Your Billable Utilization Lower than You’d Like?

4 Ways to Improve Billable Utilization Having worked in the professional services industry for many years, I am surprised at how many organizations still struggle with resource management and fail to optimize billable utilization. I’ve…

PMO

Today’s PSO Market: 3 Concerning Trends and 1 For Your Radar

The last year was a growth year for many professional services organizations and 2014 will continue to be so, especially in the USA and South America, driven by the improving economic environment. With year-over-year growth measurably beginning…

PMO

4 Dashboards Vital to Profitability for Tech Services Companies

In the first section of this two part series, 13 Key SRP Metrics Vital to Profitability for Tech Services Companies, I outline specific metrics necessary to measure performance across multiple business units for successful resource planning…