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    From vendor to visionary: Supporting the evolution of PSOs

    LinkedIn0Share0Tweet0Pin0Email0 An old country and western saying recommends that folks “dance with the one that brought ya” – which, for those unfamiliar with homestead lore, translates into: staying loyal to what has brought success vs. swapping in something new is both good manners and good strategy. However, there are times when what seems like devotion […]

    Project management for creatives: the keys to success

    LinkedIn0Share0Tweet0Pin0Email0 In decades past, the concept of project management was closely associated with a few specific industries—engineering, construction and technology in particular. These were the fields that had given rise to project management as a discipline; where most of the fundamental concepts behind project management were developed. More recently, project management has become an essential […]

    How project management software helps PSOs achieve – or avoid – human capital alignment

    LinkedIn0Share0Tweet0Pin0Email0 In its 2016 Professional Services Maturity™ Benchmark, Service Performance Insights notes that in response to shifting human capital dynamics, professional services organizations (PSO) must “create a different type of workforce that requires technical and client management competency with equal parts of flexibility, autonomy and accountability.” Naturally, talent management programs must play a major role […]

    PSOs: How to prevent customers uttering the scariest statement of all

    LinkedIn0Share0Tweet0Pin0Email0 As professional services organizations (PSOs) know all-too-well, there are several worrisome statements that customers can utter, and quite a few alarming ones as well. However, there’s one announcement in particular that’s enough to send chills up and down the spine of even the hardiest, most battle-tested executive or project manager: “We don’t understand this […]

    Understanding Resource Capacity

    Over seventy percent of mature companies consider capacity most or all of the time. Here are 5 key benefits to understanding resource capacity.

    Is Your Billable Utilization Too Low?

    Many organizations struggle with resource management and fail to optimize billable utilization. Get some tips you can use to improve billable utilization.