Project Metrics: What’s Behind the Numbers? – Enrich Consulting

We’re often asked, “What’s the best metric for portfolio management?” Executives and managers who oversee new product portfolios want one metric that will tell them, and their superiors, how their portfolios and the initiatives within them are doing. They want one indicator they can rely upon, whether in formal portfolio reviews or informal discussions. But there is...

What Fuels Your Engineering Process?

I’m a new Tasktopian but not new to the software trade, having spent 15 years as a software engineer at both small and large companies here in Vancouver. Last Friday marked my fourth week at Tasktop and I felt inspired to share my initial impressions. Culture is all too often underappreciated but I consider it...

Us vs. Them: The IT/Business Divide

I’ve worked in many organizations where the IT and business sides of the house just can’t seem to get along — a phenomena I refer to as the “IT/business divide.” If you’re unsure whether there’s a divide in your organization, ask yourself when IT is brought into the decision-making process. Most businesses bring IT in...

How Integrating Zendesk with Planview AgilePlace Changed Customer Support

My name is Andy Hoover and I manage our Customer Support operations here at Planview AgilePlace. I spend my time making sure our amazing team of support agents has the tools, training and processes in place to help our customers with any questions or problems they run into when using Planview AgilePlace. In this post, I’ll...

Can We Be That PMO? Deliver What Business Leaders Want and Need

Are you tired of unplanned work constantly taking priority and not being able to effectively plan across everything the business wants and the organization needs to support? Do you wish that you had a portfolio management with investment planning tool so you could contribute to the business more effectively instead of just putting out fires?...

Winning Together: Measuring DevOps Success with Software Lifecycle Analytics

Like many of you, a number of our customers are undergoing DevOps transformations in order to decrease the time it takes for them to deliver value to their customers. While it seems like everyone is “doing DevOps” these days, there’s not really a standard definition of what that means. At Tasktop, we take the big...

The Employee Suggestion System Turns 135

Your Creative Power A friend of mine runs the innovation and creativity practice at a large, global firm. He turned me onto the book, Your Creative Power: How to Use Imagination to Brighten Life and to Get Ahead, by Alex Osborn. Osborn was one of the original “Mad Men” of advertising. Your Creative Power, published...

Horse Phone and Unicode at Tasktop

Horse Phone ♞☎, a Tasktop meme that has significance far beyond its unassuming appearance. A few lucky people have seen glimpses of this rare beast in demos at Tasktop – but what does it mean? Horse Phone ♞☎ is the tip of the proverbial unicode testing iceberg for Tasktop’s connectors. Our approach to testing integrations,...

Service Startup and Docker Compose

We make extensive use of Docker and Docker Compose at Tasktop for building, testing and deploying our products. One of the pain points that we run in to is services that fail to start when other services are not available – for example a web app that fails to start unless the database is already...

FAQ: How Do I Use Board Filters?

My name is Ryan MacGillis, and I’m a Customer Support Specialist here at Planview AgilePlace. A lot of the questions we receive are from people who want to get the most out of Planview AgilePlace’s features — that’s where I come in. Periodically, I’ll be blogging about some of the most frequently asked questions I...