Customer Success

Our customers span the globe in an array of industries and sectors – from retail to finance to education. No matter their size, we are privileged to serve them – whether they seek to maximize business performance or realign resources to support more high-value projects. The Customer Success blog category provides in-depth, real-world information, including Planview Enablement, PPM customer success stories, Planview's Customer Conference - Horizons, and more. We’ll share how our customers are overcoming obstacles using Planview product portfolio management, enterprise architecture and work collaboration solutions to align their corporate processes. Gets tips on how to scale your organization’s current processes as you to grow your business. This is your one-stop to achieve higher and faster business value from your Planview solutions.

Manufacturing Agility: Medical Tech Leader Reduces WIP by 70%

As a global leader in medical technology grew in size and complexity, it struggled to achieve the manufacturing agility required to perform at scale. That’s when Planview AgilePlace became part of their story. With Planview AgilePlace, the company’s globally distributed teams are able to connect strategy to delivery, plan and replan with agility, and empower...

How Akamai Uses IT Portfolio Management Software to Empower Executives

IT portfolio management software is known for helping PMOs evaluate and track multiple active projects. But it can also be used to effortlessly provide executives with high-level, global data that enhances their strategic decision-making process. Take Akamai Technologies as an example. They’re a leading content delivery network services provider for media and software. Akamai implemented...

Using Biotech Project Management Software to Drive Value

Today we’re going to look at how a global biotech company used biotech project management software to drive greater business value. The company is known around the world for its groundbreaking molecular diagnostic testing capabilities. They provide hospitals and doctor’s offices with fast and accurate tests for COVID-19, tuberculosis, and other types of illnesses. “We...

How I Manage Risks in Planview AgilePlace

For Andrew Doran, a program portfolio manager working in the banking industry in the U.K., managing risks in Planview AgilePlace has yielded big benefits. Read on to learn how he and his department leverage Planview’s Enterprise Kanban solution (AKA LeanKitTM) to see at a glance all their risks and track the work as it gets completed across the organization.  Thank you, Andrew, for sharing your story with us!  *** ...

Everything You Need to Know About Planview Accelerate 2021

We’re just one week away from Planview Accelerate – our largest and most comprehensive customer event in company history. For the last 24 years Planview has hosted this conference to bring our customers together to share their stories, network with their peers, talk with Planview experts and level up their skills across all of Planview’s products. This year, we’re hosting the event on a virtual platform – which means we’re able...

Real Users Weigh In: What Defines a Great PPM Solution

Planview has long been a leader in the Project and Portfolio Management (PPM) space, so we (myself and my colleagues from IT Central Station) were excited to be invited to attend their annual Planview Horizons customer conference to hear some customer feedback on the ground at the gorgeous JW Marriot in downtown Austin. My team...

Royal Bank of Scotland Received Project Award

We are excited to announce that the Royal Bank of Scotland (RBS) was named winner of the Project Award for Operational Efficiency at the 2019 Real IT Awards Ceremony in London. Lead by Stephen Marjot, the Change Centre of Excellence team set out to a clear vision in mind––to make RBS the industry leader in...

Gartner Enterprise Architecture and Technology Innovation Summit 2019 Highlights and Trends

The 2019 Gartner Enterprise Architecture and Technology Innovation Summit was held in Orlando, FL on May 14th and 15th. Summit guest keynote speakers, experienced practitioners, and Gartner analysts provided some valuable perspectives and takeaways for attendees to consider. There were so many great presenters including Saul Brand and James McGovern, both Senior Director Analysts at...

A Real-World Success Story: CO-OP Financial Services Reduces Project Delivery Delays by 92%

Knowing how to manage projects with proper resource management allocation is a key determining factor when achieving your organization’s goals. Learn more about the success Steven Wood, Project Portfolio Administrator, had when CO-OP Financial Services used portfolio and resource management to gain the much-needed insight to empower decisions about prioritizing resources, justifying staffing, and forecasting...