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The Lead Time and Cycle Time Debate: When Does the Clock Start?

Recently, a group of my LeanKit coworkers and I were talking Kanban. The age-old debate surrounding the definitions of lead time and cycle time came up, and we all rolled our eyes a bit. The Lean community has rehashed this topic a million times already, but it seems we still can’t seem to reach a...

Stop the Line: How Lean Principles Safeguard Quality

At LeanKit, we have a very thorough process for quality assurance, but sometimes, issues with unforeseen or uncontrollable circumstances (such as DNS providers, hosting services, etc.) can result in a critical issue affecting our software, which can have a significant impact on our users. This is why we choose to stop the line when critical issues...

Identifying Bottlenecks Using Queue Lanes

Inevitably, every process has a bottleneck: There is some step that has a lower capacity than the steps before or after it. This may be because there are fewer resources dedicated to performing this step, or because it requires more time to complete than the other steps in the process. Regardless, this bottleneck is the limiting...