Andy Hoover
Posts by

Andy Hoover

Andy is Senior Customer Support Manager at LeanKit, where he spends his time making sure the LeanKit Customer Support team has the tools and training they need to provide spectacular support. Connect with him on Twitter @LeanKitAndy.

How Integrating Zendesk with Planview AgilePlace Changed Customer Support

My name is Andy Hoover and I manage our Customer Support operations here at Planview AgilePlace. I spend my time making sure our amazing team of support agents has the tools, training and processes in place to help our customers with any questions or problems they run into when using Planview AgilePlace. In this post, I’ll...