Finding safe harbor in the age of disruption

A few decades ago when the world was rooting itself in what was dubbed the Information Age, there was a widespread expectation that the business landscape was heading towards an era of unprecedented stability. After all, organizations weren’t interested in information for its own sake. Information was just raw material to be amassed, manipulated and...

Time logging: Where employee task management turns into employee task misery

When Forrest Gump spoke philosophically about how “life is like a box of chocolates, because you never know what you’re going to get,” he meant it in positive and inspiring way.   However, if Forrest were a project manager or worked in the project management office (PMO) – instead of co-founder of the enormous multinational...

How to create the perfect project status report

Project status reports are a constant fact of life for any project manager. Most PMs find themselves creating at least one project status report per project, per week, but that number can multiply quickly if a manager needs to report more frequently, or report separately to different groups of stakeholders. Unfortunately, when it comes to...

From vendor to visionary: Supporting the evolution of PSOs

An old country and western saying recommends that folks “dance with the one that brought ya” – which, for those unfamiliar with homestead lore, translates into: staying loyal to what has brought success vs. swapping in something new is both good manners and good strategy. However, there are times when what seems like devotion can...

Care instructions for overworked & underappreciated IT project managers

Cars have them. So do smartphones, washing machines, microwave ovens, and even socks. Yet, when the Powers That Be were handing out care instructions, they (carelessly) overlooked IT project managers. Sadly, this omission has led to an epidemic of overworked, underappreciated professionals who urgently need and clearly deserve some TLC from their team members. And...

Collaboration trends in the modern workplace

Workplace collaboration is no longer a buzzword or an emerging trend—it’s a critical element of project success and a vital necessity for every large organization. Collaboration breaks down silos between departments and business units, allowing ideas and information to flow more efficiently throughout the company. Each year, new tools and business processes emerge, allowing project...

Why teams (not leaders) are the key to business success

One of the most interesting business trends in recent years has been the increasing focus on teams within organizations. Businesses that formerly had a top-down philosophy of business success—the idea that having the right people in management positions was the highest priority—are now beginning to see that building and supporting the right types of teams...

PSOs: 10 best practices for protecting margins & ensuring profitability

Professional services organizations (PSOs) need to be profitable. And while we’re at it: water is wet, fire is hot, and articles that start off by pointing out the painfully obvious don’t deserve to be read past the first paragraph. “But wait – there’s more!”/ That’s because while PSOs obviously need to be profitable, they also...

Best practices for managing IT requests

Managing IT requests has never been easy, but the challenge grows greater every year as companies add new software, new devices and new business processes. A typical IT help desk is now expected to provide support for desktop and laptop computers, mobile devices, cloud-based software, online collaboration tools and information security solutions, just to name...

The path towards becoming an IT project manager

Are you considering a career in IT project management? You’re certainly not alone. Few other careers can deliver the combination of challenging work, high compensation and long-term security that IT project managers enjoy, and that’s why more and more professionals are moving into the field. Fortunately, even with so many people joining the ranks, the...