Living the Experiences of Our Customers

Joining Tasktop as a business analyst in September 2013, I was tasked to learn about the intricacies of the software delivery process while doing my part to help the company work toward its goal of improving that very process. While at first this seemed like an overwhelming undertaking, it turns out that Tasktop has been...

Driving Innovation Initiatives Through Mobile Technology

Twenty years ago, businesses seeking to drive innovation initiatives had a limited number of touch points to consider, and few technology options. Back then, the majority of customer interactions involved one of three scenarios: face-to-face in a retail store or corporate office; over the telephone; or, in writing delivered via snail mail. Fast forward to...

WIP Limits: How to Journey Safely Into the Unknown (Part 2 of 3)

It sounds counter-intuitive, but limiting your work in process (WIP) actually improves your flow — and your team’s productivity. In this three-part series, Stephen Franklin, CIO at Planview AgilePlace, draws from experience to explain the common obstacles you’ll face when setting WIP limits, and tips for overcoming them.  In part one of this blog series, I discussed why...

Open Innovation: Inspiring Collaboration in the UN

Early last year, our partners at UNHCR told me about their new venture to employ the Planview IdeaPlace online platform. Invited to carry out a review of the pilot-run for the platform, I was excited to learn more about how they were trying to use an Conducting Research and Making Connections Collaboration, partnerships, and engaging...

Task Boards: Track the Details

Planview AgilePlace Task Boards help you break down and manage the finer details of your work. Seeing each granular task as a part of your visual flow of work promotes visibility for the whole team. Group and Ungroup Work On the Fly For those, “Oops, those should’ve been grouped together…” moments, cards include a ‘Move to Taskboard’...

Five Steps Towards PMO Success

Ideally, it’s a centralized hub for organizing processes; managing special projects; and facilitating the free flow of information across your enterprise. The ultimate Project Management Office (PMO) is a model of defined and aligned processes, with results tracking and transparency to match. Try these tips for project management success. ONE:  Make business processes defined—and repeatable....

Tasktop Sync 3.5 released: VersionOne, Zendesk, links get sync

We’re at the ALM Forum this week, where the hot topic is how to scale Agile and DevOps deployments.  What Scott Ambler made clear in his opening keynote is that there isn’t a single Agile best practice that spans the various sizes, domains, business processes that we find across organizations. While the practices and vendor...

When it comes to Software Delivery, The E in Email Stands for Evil

Most organizations will experience failed software projects. They won’t necessarily crash and burn, but they will fail to deliver the value the customer wants. In other words, the software projects will not deliver an appropriate level of quality for the time and resources invested. The extent of failed software projects is calculated every year in...

Why and How to Limit Your WIP

In this webinar, we explain why setting work-in-progress limits is necessary if you want to establish and improve your flow of work. Simply put, you can’t do more work than you can handle. It makes sense, but with all the competing demands on our time, it’s too easy to bite off more than we can chew –...

Mourning the Dead: Why You Should Have a Funeral After Killing Your Product

My Mardi Gras hangover cure didn’t involve a greasy breakfast with an aspirin, chased by a strong cup of coffee. My hangover cure was delivered via the brilliant idea Brandon Rowberry of United Healthcare Group shared at the recent Frost & Sullivan Innovation in NPD & Marketing conference in New Orleans. Brandon discussed how his...