{"id":22972,"date":"2023-09-26T15:08:49","date_gmt":"2023-09-26T20:08:49","guid":{"rendered":"https:\/\/blog.planview.com\/?p=22972"},"modified":"2023-09-26T15:08:50","modified_gmt":"2023-09-26T20:08:50","slug":"when-to-guide-and-when-to-listen-a-day-in-the-life-of-global-manager-of-business-intelligence-and-analytics-elvia-martinez","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/when-to-guide-and-when-to-listen-a-day-in-the-life-of-global-manager-of-business-intelligence-and-analytics-elvia-martinez\/","title":{"rendered":"When to Guide and When to Listen: A Day in the Life of Global Manager of Business Intelligence and Analytics Elvia Mart\u00ednez"},"content":{"rendered":"\n<p>Elvia Mart\u00ednez manages two teams across three continents.&nbsp;Elvia uses her unique background from an immigrant family to lead her teams with inclusivity, collaboration, and support.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-explain-your-role-as-a-global-manager-of-business-intelligence-and-analytics-and-a-few-of-your-responsibilities\">Explain your role as a Global Manager of Business Intelligence and Analytics and a few of your responsibilities.&nbsp;<\/h3>\n\n\n\n<p>I manage two engineering support teams. They\u2019re spread across the US, Sweden, Germany, and India. One is the Business Intelligence and Analytics team, which deals with reporting issues primarily for the Planview Portfolios application. &nbsp;<\/p>\n\n\n\n<p>The other is the Planview IdeaPlace care team, which supports the ideation management needs of customers seeking to innovate. Both groups provide customer care support to address technical, product, and reporting issues.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"411\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/BDcelebration-1024x411.jpg\" alt=\"Zoom screenshot of team meeting\" class=\"wp-image-23116\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/BDcelebration-1024x411.jpg 1024w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/BDcelebration-300x120.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/BDcelebration-150x60.jpg 150w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/BDcelebration-768x308.jpg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/BDcelebration-1536x617.jpg 1536w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/BDcelebration.jpg 1888w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Tell us about your career journey to date.&nbsp;<\/h3>\n\n\n\n<p>I worked in the automotive industry at the beginning of my career when I first graduated. Then, I took a few years off to enjoy time with my two sons. I volunteered and did philanthropic work while I stayed home. Then, I spent a few years in the education sector and moved into the tech industry at the beginning of the COVID-19 pandemic. I\u2019ve now been at Planview for a little more than three years.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is the biggest lesson you\u2019ve learned as you\u2019ve moved up in your career?&nbsp;<\/h3>\n\n\n\n<p>Definitely, the biggest lesson I\u2019ve learned is you have to be true to yourself. Being who I am and being true to my beliefs is essential. If you are genuine and uphold your beliefs\u2014like empathy, respect, and empowering others\u2014the rest kind of falls into place. That has been the biggest thing I\u2019ve learned, especially in the last few years.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Are there any experiences in your life that you feel contributed to your professional success?&nbsp;<\/h3>\n\n\n\n<p>To understand my experiences, you\u2019d have to go back to my childhood. I was raised in a hard-working immigrant family. My parents set an example with their work ethic. They always valued education: to them, that was a ticket out of hard circumstances. But even with all that, their priority was always family. I remember my dad working two to three jobs during my childhood, but he never missed an event. That taught me to value hard work and place the needs of others before my own. I apply that now to everything I do, including work.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What type of meetings do you prepare for? Who do you typically collaborate with?&nbsp;<\/h3>\n\n\n\n<p>I\u2019m the kind of person who likes to take notes and come into every meeting prepared, no matter how informal it is. I want to do my research and know what we are talking about and what we are going to tackle. I just do it to different degrees. If I\u2019m going into a one-on-one meeting with someone who reports to me or someone who is looking for advice or mentorship, I leave it to them to guide the conversation. I will meet them where they are.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I would say the meetings I prepare most for are the meetings with customers. I like to go in knowing what the issue is and what we\u2019ve done so far. I need to know the next steps so I can guide the conversation and leave the customers feeling like they\u2019re in a good place, even if I haven\u2019t necessarily resolved all of the issues.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What makes your team so effective?&nbsp;<\/h3>\n\n\n\n<p>The consultants on my team are wonderful human beings. Yes, they have technical skills; yes, they have soft skills needed for the job. But they\u2019re also great people. They\u2019re caring. They love to learn, a prerequisite for being on one of my teams. They genuinely want to make an impact. I strive to empower them to be their best selves and not micromanage, and that allows them to truly do their best.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tell us about working from home \u2013 what are the pros and cons?&nbsp;&nbsp;<\/h3>\n\n\n\n<p>I sometimes miss the camaraderie of being in the office, but I\u2019m definitely more productive working from home. There aren\u2019t as many distractions. I establish good communication and trust with my teams and the teams I collaborate with.&nbsp;<\/p>\n\n\n\n<p>One downside to working from home is that I end up working a lot more. I\u2019ll go make dinner, then I\u2019ll think about that one last thing. Because my computer is still open, it\u2019s easy for me to keep jumping back in. So, I guess I work a lot more when I\u2019m at home, and that\u2019s a struggle.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do you manage your work\/life balance?&nbsp;<\/h3>\n\n\n\n<p>I think the ticket is teamwork. My team leads are absolutely wonderful. I can\u2019t say enough about how great they are. I have two team leads on the Business Intelligence team and one team lead on the IdeaPlace team. I couldn\u2019t do this without them. I also make sure I go outside every day, even just walking my dog. We also always have dinner as a family. It\u2019s now just my husband and me, but we still eat together.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1311\" height=\"937\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/XmasDog-edited.jpg\" alt=\"a family and dog in front of a Christmas tree\" class=\"wp-image-23123\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/XmasDog-edited.jpg 1311w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/XmasDog-edited-300x214.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/XmasDog-edited-1024x732.jpg 1024w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/XmasDog-edited-150x107.jpg 150w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/XmasDog-edited-768x549.jpg 768w\" sizes=\"auto, (max-width: 1311px) 100vw, 1311px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">What motivates you while working?&nbsp;<\/h3>\n\n\n\n<p>The thing that really pushes me is mentoring people\u2014especially people who report to me. I love talking with people about what they\u2019re working on and their short-term and long-term plans. We talk about how they\u2019re tracking their goals and what they need from me to do their best. These conversations motivate me. I always make time for them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How is Planview different from other companies you\u2019ve worked for?&nbsp;<\/h3>\n\n\n\n<p>This company attracts such wonderful people. I\u2019ve worked in other really good places, and I think you can find good people everywhere, but Planview seems to be <a href=\"https:\/\/careers.planview.com\/people-of-planview\" target=\"_blank\" aria-label=\"a magnet for extraordinary people (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">a magnet for extraordinary people<\/a>.\u00a0\u00a0<\/p>\n\n\n\n<p>The developers, the engineers, and people from various cross-functional teams are constantly messaging each other, telling each other \u201cgood job,\u201d and generally being supportive. We\u2019ve built such strong relationships that we can tackle problems with grace and humor.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Planview has a set of five core values. Is there one that really speaks to your experience?&nbsp;<\/h3>\n\n\n\n<p>All of <a href=\"https:\/\/careers.planview.com\/why-planview\" target=\"_blank\" aria-label=\"Planview's core values (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">Planview&#8217;s core values<\/a> are great, but \u201cwe build together\u201d is the one I use the most when recognizing the contributions of my team and coworkers. We have been able to accomplish a lot because of our strong connections. I don\u2019t think we could do what we do without the support we get from DevOps and Cloud Ops. It\u2019s a collaboration. We depend on each other. And it\u2019s not just my team or just a few people; it\u2019s how whole teams work together to build.\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">For fun, how do you unwind when you are off the clock?&nbsp;<\/h3>\n\n\n\n<p>Unless you\u2019re a runner, you probably won\u2019t think this is fun, but I love to hike and run. I\u2019m a long-distance runner. I spend as much time as I can outside and with my family. Everyone in my family runs. When my two sons were little, we would all go for a run together. We were known in our community as the family who ran. Even though they\u2019re out of the house, running still brings me joy.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-scaled.jpg\" alt=\"\" class=\"wp-image-23124\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-scaled.jpg 2560w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-300x225.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-1024x768.jpg 1024w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-150x113.jpg 150w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-768x576.jpg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-1536x1152.jpg 1536w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/09\/RunSnow-edited-2048x1536.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">How does being part of an Employee Resource Group (ERG) impact your experience at Planview?&nbsp;<\/h3>\n\n\n\n<p>Honestly, I haven\u2019t spent as much time as I would have liked with ERGs like Kaleidoscope and Women at Planview. It\u2019s comforting to know they\u2019re there, though. ERGs play a valuable role, and I try to keep up with the activities and announcements from different groups.&nbsp;There\u2019s still a lot of work to be done, especially when it comes to supporting and developing our BIPOC community.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is something you\u2019d hope people learn during Hispanic Heritage Month?&nbsp;<\/h3>\n\n\n\n<p>A massive portion of the population here in the Austin, Texas, area identifies as Hispanic or Latinx. I think it\u2019s so important for people to understand the issues impacting that particular group because you\u2019re learning about your community.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I hope the celebrations go beyond the food\u2014which is a great place to start, and most people really enjoy it\u2014but focus on the contributions made to this country by Hispanics. I also want people to understand how to best support the Hispanic community, especially our children and young adults. They need the right opportunities, education, development, and many other things that have sometimes been lacking.&nbsp;<\/p>\n\n\n\n<p><strong>Does Planview sound like a good fit for you?<\/strong> Now is a great time to join our team. Check out Planview\u2019s&nbsp;<a href=\"https:\/\/mcas-proxyweb.mcas.ms\/certificate-checker?login=false&amp;originalUrl=https%3A%2F%2Fwww.planview.com.mcas.ms%2Fcompany%2Fcareers%3FMcasTsid%3D15600&amp;McasCSRF=d7492b00ce839b28ebcc50ea52c2986f34e2a26f2c09235df604f93e93d6c2f1\" target=\"_blank\" rel=\"noreferrer noopener\">current job openings across the globe here<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Elvia Mart\u00ednez manages two teams across three continents.\u00a0Elvia uses her unique background from an immigrant family to lead her teams with inclusivity, collaboration, and support.<\/p>\n","protected":false},"author":218,"featured_media":23118,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[9426],"tags":[],"class_list":["post-22972","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-of-planview"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - 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