{"id":22417,"date":"2023-06-13T21:58:29","date_gmt":"2023-06-14T02:58:29","guid":{"rendered":"https:\/\/blog.planview.com\/?p=22417"},"modified":"2023-09-20T13:59:12","modified_gmt":"2023-09-20T18:59:12","slug":"harnessing-ai-responsibly-our-pro-technology-pro-worker-vision","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/harnessing-ai-responsibly-our-pro-technology-pro-worker-vision\/","title":{"rendered":"Harnessing AI Responsibly: Our Pro-technology, Pro-worker Vision"},"content":{"rendered":"\n<p>In the early 19th century, a group of English textile artisans &#8212; known as the Luddites &#8212; embarked on a series of vigorous protests. Often misrepresented as anti-technology, their cause was instead deeply rooted in the human need for fair wages and sustainable work conditions. &nbsp;<\/p>\n\n\n\n<p>History recounts that these artisans spared manufacturers who embraced the latest technologies but ensured their workforce earned a living wage and were treated respectfully. Standing on the precipice of today&#8217;s artificial intelligence&nbsp;revolution, we find an uncanny parallel to the Luddite\u2019s <a href=\"https:\/\/www.history.com\/news\/who-were-the-luddites\" target=\"_blank\" aria-label=\"chapter in history (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">chapter in history<\/a>. &nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>As Chief Data Scientist at Planview, I believe we can be pro-technology while remaining staunchly pro-human, implementing AI on behalf of our customers as a force for good. &nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>We can reap the benefits of AI through its responsible development and use by focusing on the following three core principles: ensuring accuracy and unbiased technologies, respecting privacy and intellectual property through judicious data usage, and leveraging AI not to replace &#8212; but to augment &#8212;&nbsp;skilled labor.&nbsp;<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.planview.com\/harnessing-ai-responsibly-our-pro-technology-pro-worker-vision\/#Ensuring_Accuracy_and_Unbiased_Technologies\" >Ensuring Accuracy and Unbiased Technologies&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.planview.com\/harnessing-ai-responsibly-our-pro-technology-pro-worker-vision\/#Respecting_Privacy_and_Intellectual_Property_through_Judicious_Data_Usage\" >Respecting Privacy and Intellectual Property through Judicious Data Usage&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.planview.com\/harnessing-ai-responsibly-our-pro-technology-pro-worker-vision\/#Augmenting_Skilled_Labor_Not_Replacing_It\" >Augmenting Skilled Labor, Not Replacing It&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.planview.com\/harnessing-ai-responsibly-our-pro-technology-pro-worker-vision\/#Pursuing_a_Responsible_Ethical_Inclusive_Technology_Landscape\" >Pursuing a Responsible, Ethical, Inclusive Technology Landscape&nbsp;<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-ensuring-accuracy-and-unbiased-technologies\"><span class=\"ez-toc-section\" id=\"Ensuring_Accuracy_and_Unbiased_Technologies\"><\/span>Ensuring Accuracy and Unbiased Technologies&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Bias and inaccuracy in AI models can result in detrimental outcomes, ranging from misguided business decisions to unfair treatment. It is our collective responsibility as technologists to mitigate such risks. &nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>AI technologies must be accurate and impartial to serve their intended purpose and to maintain public trust.&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>At Planview, we ensure accuracy and impartiality with bias identification and bias correction. Identification is carried out through comprehensive testing, much like quality assurance in traditional software development. We test AI models using diversified datasets that reflect the real world&#8217;s complexity, making sure&nbsp;they work accurately and fairly across different scenarios and demographics.&nbsp;<\/p>\n\n\n\n<p>Similarly, bias correction is not a one-time effort. It\u2019s an iterative process that begins with transparency about the AI system&#8217;s design, purpose, and limitations. Model interpretability plays a crucial role in this process. Through explainable AI, we can trace how a model arrived at a specific conclusion, enabling us to identify and rectify bias in the decision-making process.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Respecting_Privacy_and_Intellectual_Property_through_Judicious_Data_Usage\"><\/span>Respecting Privacy and Intellectual Property through Judicious Data Usage&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Data is the fuel that powers AI. However, the use of data must respect the rights of individuals and organizations. Privacy and intellectual property rights are non-negotiable for us.&nbsp;<\/p>\n\n\n\n<p>We work diligently to ensure that our training data is compiled responsibly. In practice, this means anonymizing personal data, obtaining necessary consents, and strictly adhering to international regulations like GDPR.&nbsp;&nbsp;<\/p>\n\n\n\n<p>In many cases, we run machine-learning algorithms within our own computer resources to shield sensitive data. In the context of generative AI, where models managed by third parties such as Microsoft and OpenAI may provide best-in-class performance, we precede use with a careful audit of the third parties\u2019 privacy and security practices. &nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>By adhering to these principles, we ensure that our AI technologies are built on a solid foundation of respect and trust.&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Augmenting_Skilled_Labor_Not_Replacing_It\"><\/span>Augmenting Skilled Labor, Not Replacing It&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>AI&#8217;s potential is awe-inspiring. Yet, as technologists, it is incumbent upon us to ensure it serves humanity. &nbsp;<\/p>\n\n\n\n<p>Our technologies are designed to handle repetitive and mundane tasks, improve productivity, and enable our teams and customers to focus on the more creative, strategic, and inherently \u201chuman\u201d endeavors that&nbsp;underpin all successful, sustainable businesses.&nbsp;<\/p>\n\n\n\n<p>In strategic portfolio management, for instance, AI can streamline processes (such as <a href=\"https:\/\/www.planview.com\/resources\/guide\/strategic-planning-deliver-value\/it-strategic-planning\/\" target=\"_blank\" aria-label=\"plan creation (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">plan creation<\/a> and timesheet completion), predict <a href=\"https:\/\/www.planview.com\/resources\/guide\/strategic-planning-deliver-value\/developing-new-strategic-planning-process\/\" target=\"_blank\" aria-label=\"project timelines (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">project timelines<\/a>, and optimize resources. It can analyze vast amounts of data swiftly, providing insights that help managers make more informed decisions. &nbsp;<\/p>\n\n\n\n<p>However, AI&nbsp;cannot replace the leadership, creativity, and human touch that product owners and project managers bring to their teams and projects. We strive to ensure our AI tools empower our users, making their jobs easier and more productive, not rendering them obsolete.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pursuing_a_Responsible_Ethical_Inclusive_Technology_Landscape\"><\/span>Pursuing a Responsible, Ethical, Inclusive Technology Landscape&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Much like the Luddites of the 19th century, our pursuit favors a responsible, ethical, and inclusive technology landscape that uplifts everyone it touches. &nbsp;<\/p>\n\n\n\n<p>By ensuring our AI technologies are accurate and unbiased, respecting privacy and intellectual property, and focusing on augmenting rather than replacing human capabilities, we work towards creating a digital ecosystem that echoes the spirit of fair work conditions championed by the Luddites.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>As we aggressively invest in the future of AI at Planview, we are inspired by the lessons of the Luddites. <\/p>\n<\/blockquote>\n\n\n\n<p>The Luddites were not technophobes; they were protectors of their craft, their livelihoods, and their dignity. Similarly, as technologists, we must safeguard our ethics, our users, and our society in the era of AI.&nbsp;<\/p>\n\n\n\n<p>We remain committed to engaging in meaningful discussions about AI\u2019s implications on our work and society. And we look forward to hearing your feedback as we weave responsible AI into the <a href=\"https:\/\/www.planview.com\/platform\/\" target=\"_blank\" aria-label=\"Planview Platform (opens in a new tab)\" rel=\"noreferrer noopener\" class=\"ek-link\">Planview Platform<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Planview Chief Data Scientist Dr. Rich Sonnenblick explains why we are inspired by the lessons of the Luddites &#8212; and outlines three principles for pursuing artificial intelligence responsibly.<\/p>\n","protected":false},"author":242,"featured_media":22471,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[9582,477],"tags":[],"class_list":["post-22417","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","category-vision-trends"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Harnessing AI Responsibly: Our Pro-technology, Pro-worker Vision<\/title>\n<meta name=\"description\" content=\"Learn why the 19th-century Luddites can be some of the best teachers on how to get artificial intelligence right in today&#039;s 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