Here are three core reasons why leading enterprises have elevated from CA\/Clarity to Planview AdaptiveWork, and gone from facing daily struggles and setbacks, to enjoying massive collaborative work management<\/a> improvements and ongoing performance excellence: <\/span><\/p>\n Reason #1: Superior Customer Support<\/b><\/p>\n Understandably, enterprises do not want to be treated by their PPM solution vendor as a generic case instead of a unique customer. Even more, they do not want to be \u201crolled up into a portfolio of mission critical technology businesses.\u201d That paradigm may electrify investors reading a press release, but it does not impress customers. On the contrary, it offends them \u2014 and rightly so.<\/span><\/p>\n At Planview AdaptiveWork, have never viewed our customers as merely part of our portfolio. Rather, we see them how they actually are: unique and dynamic organizations that need to establish a world-class PPM infrastructure across their integrated teams, and address key challenges such as limited visibility, lack of productivity and missed deadlines. <\/span><\/p>\n And at the same time, we know that our customers depend on us to help them drive business transformation every step of the way \u2014 not as superficial vendors who stand on the side, but as true partners who lean forward and make a positive difference with every interaction. In fact, our Customer Success team is widely considered to be the best of the best. We receive 5x fewer negative reviews per 100 tickets than the industry average, and our unparalleled 99.1% customer satisfaction rating earned the 2017 \u201cSupport Department of Year\u201d <\/span>Gold Stevie\u00ae Award<\/span><\/a>. <\/span><\/p>\n Takeaway: <\/b>Enterprises switch from CA\/Clarity to Planview AdaptiveWork because delivering superior customer support, and viewing each touch point as an opportunity to add value and demonstrate true partnership, is not just a promise we make. It is a commitment we keep, without compromise. <\/span><\/p>\n Reason #2: Specialized Focus <\/b><\/p>\n Diversity is a strength, whether the topic is an investment portfolio or a workforce. However, when it comes to a crafting and supporting a PPM solution that is worthy of the world\u2019s biggest enterprises \u2014 where running hundreds or thousands of concurrent projects is the norm<\/a> and not the exception \u2014 specialization is not just important, but it is essential.<\/span><\/p>\n At Planview AdaptiveWork, we do not \u201cdabble\u201d in PPM solutions, and hope that sales offset declining revenues in other product lines such as software mainframes. Since day one, our singular and total focus has been consistent and clear: build, support and innovate the world\u2019s best PPM solution to help enterprises master work management and unleash ACE \u2014 adaptability, collaboration and efficiency \u2014 across their environment and throughout their teams:<\/span><\/p>\n Takeaway: <\/b>Enterprises switch from CA\/Clarity to Planview AdaptiveWork because our specialized focus helps enterprises unleash ACE \u2014 adaptability, collaboration and efficiency \u2014 across their environment and throughout their teams, and transform these mission-critical elements from an elusive aspiration, into a sustained competitive advantage. <\/span><\/p>\n Reason #3: Upgrading is a Path Well \u2014 and Wisely \u2014 Travelled<\/b><\/p>\n There are many scenarios where being first is an advantage, such as running a marathon or getting an innovative product to market. However, when it comes to a major decision like replacing a PPM solution, even the most risk-tolerant enterprises prudently exercise a degree of caution by, as the old saying goes, <\/span>looking before they leap<\/span><\/i>. <\/span><\/p>\n Enterprises that prudently conduct their due diligence and research will discover that upgrading to Planview AdaptiveWork is a path well \u2014 and wisely \u2014 traveled by several leading enterprises, such as Cisco Capital. Here is a snapshot of their Clarity to Planview AdaptiveWork success story:<\/span><\/p>\n The Challenge:<\/b><\/p>\n To enable profitable growth for their parent company Cisco Systems Inc., Cisco Capital needed to overcome multiple challenges that were rooted in their PPM software<\/a> at the time, Clarity. These challenges included: \u00a0<\/span><\/p>\n Requirements:<\/b><\/p>\n Cisco Capital\u2019s PMO, as well as its associated departments and divisions, recognized that it needed a new PPM solution that would overcome all of these challenges, and fit how the organization wanted to manage projects and programs in a collaborative way. Key requirements for the new solution included: <\/span><\/p>\n Solution: <\/b><\/p>\n Cisco Capital conducted a comprehensive exploration of various cloud-based solutions, and also examined tools used by its parent company Cisco Systems Inc. <\/span><\/p>\n After evaluating Planview AdaptiveWork, Cisco Capital\u2019s team realized that it was the ideal PPM solution to deliver a much-needed new framework for planning and execution, and at the same time, it would seamlessly align with the collaborative manner in which the organization wanted to manage projects and programs. <\/span><\/p>\n In addition, with the ability to provide centralized project views and cross-functional work streams, Planview AdaptiveWork would provide internal visibility to the PMO group and external visibility to Cisco Systems \u2014 which was critical for building a foundation of transparency and consistency across the enterprise. Plus, \u00a0Planview AdaptiveWork offered out-of-the-box project management capabilities, the flexibility to customize the solution without major IT involvement, and represented a low total cost of ownership. Comments Cisco Capital\u2019s Senior Manager Aimee Shaw: \u201cWe saw very quickly that Planview AdaptiveWork had all of the robust capabilities we were looking for in an enterprise level solution, and it was highly configurable to how we wanted to run our projects.\u201d <\/span><\/p>\n Results:<\/b><\/p>\n Supported by a dedicated Planview AdaptiveWork Success Manager<\/a>, Cisco Capital began its implementation process by defining configuration requirements and establishing processes and templates. Rapid adoption was facilitated by Planview AdaptiveWork\u2019s ease-of-use and library of accessible, intuitive learning tools and resources. <\/span><\/p>\n Planview AdaptiveWork is now functioning as Cisco Capital\u2019s single source of truth for project and program information. Results to date include: <\/span><\/p>\n Takeaway: <\/b>Upgrading from CA\/Clarity to Planview AdaptiveWork is smart, safe and successful \u2014 but you do not have to take our word for it. Just ask Cisco Capital or any of the many other leading enterprises (such as Western Digital) that have overcome their challenges with Planview AdaptiveWork, and unleashed a new level of productivity, performance, success and results. As reported by <\/span>Gartner Peer Insights<\/span><\/a>, nearly 8 in 10 reviewers recommend Planview AdaptiveWork, while less than 50% recommend CA\/Clarity. It really does not get any clearer than that!<\/span><\/p>\n The Bottom Line<\/b><\/p>\n Enterprises that have implemented CA\/Clarity, and who are fully satisfied with their investment, are fine maintaining the <\/span>status quo. <\/span><\/i>As the saying goes, \u201cdon\u2019t fix what isn\u2019t broke.\u201d \u00a0<\/span><\/p>\n However, enterprises that are not getting the improvements and results that they were promised and rightfully expected are invited to take Planview AdaptiveWork for a 30-day fully-fledged free trial<\/a>. It is the perfect \u2014 and zero risk \u2014 way to discover how Planview AdaptiveWork will help their teams do more with less, and their organization see clearly: now, and into their long-term successful future. \u00a0<\/span><\/p>\n In enterprises, few things \u2014 not even the much-loved coffee machine \u2014 are permanent and unchanging year after year. Over time priorities shift, customers onboard and disengage, employees come and go (hopefully more of the former and less of the latter!), and once-promising technologies are replaced by something far better. And one of most vivid…<\/p>\n","protected":false},"author":205,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":6,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[35],"tags":[],"class_list":["post-18131","post","type-post","status-publish","format-standard","hentry","category-pmo-project-management-organizations"],"acf":[],"yoast_head":"\n![\"dream-big\"](\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2018\/09\/dream-big.jpg\")
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