{"id":13351,"date":"2020-04-09T15:40:42","date_gmt":"2020-04-09T20:40:42","guid":{"rendered":"https:\/\/blog.planview.com\/?p=13351"},"modified":"2022-04-01T11:03:20","modified_gmt":"2022-04-01T16:03:20","slug":"better-together-planview-and-cherwell-join-forces","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/","title":{"rendered":"Better Together: Planview and Cherwell Join Forces"},"content":{"rendered":"<h2><em><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13377\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/Cherwell2.gif\" alt=\"\" width=\"800\" height=\"450\" \/>Partnership highlights power of Planview Portfolio Management and Cherwell ITSM to help joint customers better achieve their strategic and operational goals<\/em><\/h2>\n<p>Like the human brain, an organization can rewire itself in response to <a href=\"https:\/\/blog.planview.com\/dynamic-planning-and-rapid-repriortization-resilience-amid-disruption\/\">disruptive events<\/a>, creating new models for connecting strategy and delivery. There\u2019s a renewed urgency here, and Planview is committed to helping our customers navigate this strategy to delivery transformation, pivot quickly, and rewire as conditions change. That\u2019s why we are excited about our recently announced <a href=\"https:\/\/www.planview.com\/company\/newsroom\/planview-and-cherwell-elevate-project-portfolio-management-and-it-service-management\/\">partnership with Cherwell Software<\/a>, which brings together Planview Portfolio Management with Cherwell IT Service Management.<\/p>\n<p>Our purpose is to help joint customers drive strategy enterprise-wide, enhance operations, and accelerate the delivery of breakthrough products, services, and experiences.\u00a0The mix of our two industry leading solutions is especially important for managing the complex, cross-functional initiatives where IT is increasingly playing a central role. To that end, CIOs are collaborating with strategic planners, PMOs, and other business leaders more closely than ever, and in fact Cherwell is seeing PMOs increasingly become a key stakeholder in their ITSM conversations.<\/p>\n<p>This makes our partnership a natural fit, giving joint customers a unique ability to:<\/p>\n<ul>\n<li>Choose the highest value investments and initiatives<\/li>\n<li>Measure time and budget spent on strategic initiatives vs. maintenance activities<\/li>\n<li>Adjust dynamically to rapidly shifting priorities and market conditions<\/li>\n<li>Balance teams, finances, and priorities across all operations<\/li>\n<li>Accelerate on-strategy delivery<\/li>\n<li>Provide outstanding service delivery and experiences to employees and customers \u2013 all in line with strategy<\/li>\n<\/ul>\n<p><strong>Subpar ITSM and PPM Solutions Causing User Fatigue<\/strong><\/p>\n<p>Many ITSM vendors and other providers tack on some sort of basic PPM functionality and call it \u201cgood enough.\u201d However, enterprises don\u2019t have time or money to waste on point tools or cumbersome platforms that take an army to configure and upgrade. The fatigue these solutions are causing is real and widely voiced by users.<\/p>\n<p>In the Gartner August 2018 report (Refreshed in December 2019) \u201cThe Reality of ITSM Tools as Enterprise Service Management Tools,\u201d analyst Daniel Stang writes:<\/p>\n<p>\u201cITSM tools often do not work well for PPM leaders and PMOs charged with facilitating difficult decision making regarding the use of limited resources for project work. Pure-play PPM providers offer project reporting and the advanced planning needed to support this type of decision making. For example, a glaring weakness in the &#8220;PPM&#8221; pieces of ITSM and other non-PPM providers is the inability to provide resource capacity planning and modeling that matches the sophistication of pure-play PPM providers identified in Gartner&#8217;s research.\u201d<\/p>\n<p><strong>Planview and Cherwell: Elevating PPM and ITSM<\/strong><\/p>\n<p>What\u2019s so powerful about this combination is that Planview and Cherwell are best-in-class solutions with the experience to help customers lead transformational change. Planview is one of the \u201cpure-play\u201d PPM providers, as evidenced by our being named a \u201cLeader\u201d in the May 2019 <a href=\"https:\/\/info.planview.com\/gartner-magic-quadrant-ppm-_report_prm_en_reg.html?_ga=2.71597269.799761422.1585592933-577156588.1579032018\">Gartner \u201cMagic Quadrant for Project and Portfolio Management<\/a>.\u201d Cherwell IT Service Management is also recognized by industry analysts such as Gartner, Forrester, and IDC.<\/p>\n<p>Together, we enable our customers to ensure teams and their work is on strategy while balancing against day-to-day realities, including resource and financial constraints. <a href=\"https:\/\/www.cherwell.com\/products\/it-service-management\/\">Cherwell IT Service Management<\/a> streamlines and automates work processes to improve IT operations efficiency and maturity as well as deliver business results.<\/p>\n<p>Unlike its slower, more complex competitors, the Cherwell Service Management platform is modern and flexible with a concurrent licensing model and a no-code development. Both Cherwell and Planview PPM Pro provide an outstanding user experience and seamless upgrades.<\/p>\n<p>Planview facilitates the dynamic planning and rapid reprioritization necessary to today\u2019s businesses. Using Planview PPM Pro, PMOs, CIOs, and other leaders can create organizational focus on the strategic outcomes that matter and enable teams to do their best work, no matter how they work. What-if scenario planning enables leaders to evaluate trade-offs between investment options while considering the capacity of departments. They can optimize funding and resource allocation to cross-functional initiatives, measure progress, and understand the impacts of decisions.<\/p>\n<p><strong>Joint Customer: Parkview Health<\/strong><\/p>\n<p>Don\u2019t just take our word for it. One of our many joint customers is <a href=\"https:\/\/www.parkview.com\/about-us\/about-us\">Parkview Health<\/a>, a not-for-profit, community-based health system based in Ft. Wayne, Indiana, with 13,000 employees. Michael Havison, Director\u00a0of Enterprise <a href=\"https:\/\/www.planview.com\/products-solutions\/solutions\/project-portfolio-management\/\">Project Portfolio Management<\/a> and a true thought leader in the PPM and ITSM domains, had this to say about using Planview and Cherwell in tandem:<\/p>\n<p>\u201cI am thrilled that two of our most strategic technology partners, Planview and Cherwell, have joined forces to deliver a solution that spans Enterprise Portfolio Management and IT Service Management. As we strive to\u00a0deliver excellent health care to every person, every day,\u00a0these two market-leading providers have been instrumental in providing us with the\u00a0structure and visibility into the full\u00a0spectrum of work\u00a0intake through investment, strategy through service request, that has helped us drive efficiencies and align our resources to the goals and initiatives that matter most.&#8221;<\/p>\n<p>Read our <a href=\"https:\/\/info.planview.com\/rs\/456-QCH-520\/images\/Planview-Case-Study-Parkview-Health-EN.pdf?_ga=2.5001461.799761422.1585592933-577156588.1579032018\">Parkview Health case study<\/a> for more details.<\/p>\n<p>Whether you are a customer of Planview, Cherwell, or both \u2013 and you might just have both solutions already! \u2013 let us know how we can help your organization achieve its strategic and operational goals.<\/p>\n<p>To learn more about the solutions behind this partnership check out the <a title=\"Planview PPM Pro Project Portfolio Management\" href=\"https:\/\/www.planview.com\/products-solutions\/products\/ppm-pro\/\" target=\"_blank\" rel=\"noopener noreferrer\">Planview PPM Pro product page &#8220;Accelerate PMO Success with Centralized Project Portfolio Management<\/a>&#8221; and the <a title=\"Cherwell IT Service Management\" href=\"https:\/\/www.cherwell.com\/products\/it-service-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cherwell IT Service Management product page &#8220;ITSM Software That&#8217;s Easy to Use, Configure, and Maintain&#8221;<\/a> and check out their respective demos.<\/p>\n<p><a href=\"https:\/\/www.planview.com\/company\/newsroom\/planview-and-cherwell-elevate-project-portfolio-management-and-it-service-management\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-13380 size-full\" title=\"Planview and Cherwell Software announce partnership\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/planview-cherwell-partnership_800x200.jpg\" alt=\"Planview and Cherwell Software announce partnership\" width=\"800\" height=\"200\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/planview-cherwell-partnership_800x200.jpg 800w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/planview-cherwell-partnership_800x200-300x75.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/planview-cherwell-partnership_800x200-768x192.jpg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/planview-cherwell-partnership_800x200-750x188.jpg 750w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Partnership highlights power of Planview Portfolio Management and Cherwell ITSM to help joint customers better achieve their strategic and operational goals Like the human brain, an organization can rewire itself in response to disruptive events, creating new models for connecting strategy and delivery. There\u2019s a renewed urgency here, and Planview is committed to helping our&#8230;<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[35,477],"tags":[],"class_list":["post-13351","post","type-post","status-publish","format-standard","hentry","category-pmo-project-management-organizations","category-vision-trends"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Better Together: Planview and Cherwell Join Forces - Planview Blog<\/title>\n<meta name=\"description\" content=\"Read this blog to learn about the partnership with Cherwell Software, which brings together Planview Portfolio Management with Cherwell ITSM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Better Together: Planview and Cherwell Join Forces\" \/>\n<meta property=\"og:description\" content=\"Read this blog to learn about the partnership with Cherwell Software, which brings together Planview Portfolio Management with Cherwell ITSM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/\" \/>\n<meta property=\"og:site_name\" content=\"Planview Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/pages\/Planview-Inc\/89422974772\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-09T20:40:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-01T16:03:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/Cherwell2.gif\" \/>\n<meta name=\"author\" content=\"Patrick Tickle\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ptickle\" \/>\n<meta name=\"twitter:site\" content=\"@Planview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Patrick Tickle\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/\"},\"author\":{\"name\":\"Patrick Tickle\",\"@id\":\"https:\/\/blog.planview.com\/#\/schema\/person\/1d4bc9236a3a571f6477374b6fd7ded3\"},\"headline\":\"Better Together: Planview and Cherwell Join Forces\",\"datePublished\":\"2020-04-09T20:40:42+00:00\",\"dateModified\":\"2022-04-01T16:03:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/\"},\"wordCount\":898,\"publisher\":{\"@id\":\"https:\/\/blog.planview.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/04\/Cherwell2.gif\",\"articleSection\":[\"Project Portfolio Management\",\"Vision and Trends\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/\",\"url\":\"https:\/\/blog.planview.com\/better-together-planview-and-cherwell-join-forces\/\",\"name\":\"Better Together: Planview and Cherwell Join Forces - 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