{"id":11880,"date":"2019-04-04T13:32:01","date_gmt":"2019-04-04T18:32:01","guid":{"rendered":"https:\/\/blog.planview.com\/?p=11880"},"modified":"2020-01-31T13:41:16","modified_gmt":"2020-01-31T19:41:16","slug":"5-lean-and-agile-metrics-to-track-with-your-team","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/","title":{"rendered":"5 Lean and Agile Metrics to Track with Your Team"},"content":{"rendered":"<div class=\"s-content\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-11882 aligncenter\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/5-Lean-and-agile-Metrics-to-Track-with-Your-Team.jpg\" alt=\"\" width=\"903\" height=\"482\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/5-Lean-and-agile-Metrics-to-Track-with-Your-Team.jpg 800w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/5-Lean-and-agile-Metrics-to-Track-with-Your-Team-300x160.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/5-Lean-and-agile-Metrics-to-Track-with-Your-Team-768x410.jpg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/5-Lean-and-agile-Metrics-to-Track-with-Your-Team-750x400.jpg 750w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/p>\n<p>Management expert Peter Drucker is quoted as saying, \u201cYou can\u2019t manage what you don\u2019t measure,\u201d something most product managers or reporting nerds would agree with\u2014especially when it comes to trying to improve the workflow of a development team. That said, not everyone is as chummy with Lean and Agile metrics as I am, which is completely understandable because I think about these things daily. The first thing to learn is that Lean and Agile metrics can be used for good (to streamline workflows, increase team efficiency, and rally a team toward a common goal)\u2014as well as evil (to play the blame game, pit teams against each other, etc.).<\/p>\n<p>We\u2019ve all been part of projects where nothing was measured, and so it was difficult to know if progress was being made. This is not fun for everyone\u2014nor is it truly Agile. You can\u2019t increase agility if you don\u2019t know how efficiently you\u2019re working in the first place.<\/p>\n<p>But if you\u2019ve been practicing some form of Agile, Scrum, or Kanban, you\u2019ve likely also experienced metrics being used incorrectly\u2014either because the data being used to create them is not clean, or because the analysis of that data is drawing unsound conclusions and driving the wrong behaviors.<\/p>\n<\/div>\n<div class=\"s-content c-copy--feature\">\n<p><em>Tracking and analyzing sound Lean and Agile metrics can improve transparency across a team and help identify ways to improve the way your team is working.<\/em><\/p>\n<\/div>\n<div class=\"s-content\">\n<p>It can help your team become more Lean and Agile by not only increasing speed, but by better preparing your system to manage setbacks. But first, you must have a clear, shared understanding across the team around what Lean and Agile metrics you\u2019re using and why. Equally important, you must understand how you\u2019re collecting them.<\/p>\n<p>Using a Kanban board is essential for any team looking to improve its workflow. Think of it this way: If you can\u2019t see it, you can\u2019t measure it, and if you can\u2019t measure it, how can you improve it? Using a\u00a0digital Kanban board can help your team not only<a title=\"\" href=https:\/\/www.planview.com\/products-solutions\/products\/leankit\/ target=\"_blank\" rel=\"noopener noreferrer\"> visualize its work<\/a>, but also automate the collection and reporting of workflow metrics, giving you valuable insights that you can use to drive improvement efforts.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/#HERE_ARE_THE_FIRST_TWO_OUT_OF_FIVE_AGILE_METRICS_EVERY_DEVELOPMENT_TEAM_SHOULD_MEASURE\" >HERE ARE THE FIRST TWO OUT OF FIVE AGILE METRICS EVERY DEVELOPMENT TEAM SHOULD MEASURE.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/#CYCLE_TIME_HOW_LONG_DOES_IT_TAKE_US_TO%E2%80%A6\" >CYCLE TIME: HOW LONG DOES IT TAKE US TO&#8230;<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"HERE_ARE_THE_FIRST_TWO_OUT_OF_FIVE_AGILE_METRICS_EVERY_DEVELOPMENT_TEAM_SHOULD_MEASURE\"><\/span>HERE ARE THE FIRST TWO OUT OF FIVE AGILE METRICS EVERY DEVELOPMENT TEAM SHOULD MEASURE.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3>LEAD TIME: HOW LONG DOES IT TAKE TO GET FROM \u201cTO-DO\u201d\u2019 TO \u201cDONE\u201d?<\/h3>\n<p><strong>What It Is:<\/strong>\u00a0A measure of the total time it takes work to get delivered, from the time it\u2019s requested to the time it\u2019s delivered.<\/p>\n<p><strong>How It\u2019s Measured:<\/strong>\u00a0On Kanban boards\u2014from the time a card is created to when it moves into the \u2018Done\u2019 column (reported on lead time reports, cycle time reports).<\/p>\n<p><strong>What It Tells Us:<\/strong>\u00a0The perceived time that a piece of work took in the eyes of the customer (internal or external).<\/p>\n<\/div>\n<div class=\"s-content c-copy--feature\">\n<p><em>Lead time measures the total time it takes for work to move through the value stream, from the moment the work is requested to the time it\u2019s delivered. It measures duration from beginning to end. This includes process time as well as time that work spends sitting in queues, or wait states.<\/em><\/p>\n<\/div>\n<div class=\"s-content\">\n<p>We measure lead time by starting a timer when work is requested and stopping that timer when the work is delivered.\u00a0Of course, it\u2019d be <a title=\"\" href=https:\/\/www.planview.com\/products-solutions\/products\/leankit\/get-leankit\/ target=\"_blank\" rel=\"noopener noreferrer\">challenging to manually measure lead times<\/a> for every piece of work that moves through the system\u2014which is why it\u2019s crucial to find a tool that can do this for you, but more about that later.<\/p>\n<p>Lead time is often used to provide estimates to customers. So, it\u2019s critical that teams have an accurate understanding of their average lead times for different types of work. This is where it can get tricky.<\/p>\n<p>Often, when we provide estimates, we think about how long it will take us to\u00a0<em>actively<\/em>\u00a0do the work. However, it\u2019s likely that these active, value-adding steps only represent a fraction of your overall lead time. It\u2019s more likely that between each of the process steps, the work will spend a considerable amount of time in queues, or wait states, and that the time spent in wait states will be greater than the active work time.<\/p>\n<p>Typically, reducing lead times is a matter of optimizing handoffs between process steps, to minimize the time work spends in wait states.\u00a0<u><a title=\"\" href=https:\/\/www.planview.com\/resources\/articles\/wip-limits\/ target=\"_blank\" rel=\"noreferrer noopener\" data-ol-has-click-handler=\"\">Limiting WIP<\/a><\/u>\u00a0across the team is one of the most effective ways to reduce wait states and thereby reduce overall lead times. Optimizing cycle times is equally important.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"CYCLE_TIME_HOW_LONG_DOES_IT_TAKE_US_TO%E2%80%A6\"><\/span>CYCLE TIME: HOW LONG DOES IT TAKE US TO&#8230;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>What It Is:<\/strong>\u00a0A measure of how long work takes to get from point A to point B within your process.<\/p>\n<p><strong>How It\u2019s Measured:<\/strong>\u00a0On Kanban boards\u2014from the time a card enters one specified lane to the time it enters another specified lane (which lane depends on what part of your process you\u2019re trying to measure).<\/p>\n<p><strong>What It Tells Us:<\/strong>\u00a0How long certain portions of your process might take; therefore, giving insight into where work gets stuck in your process and how to improve flow.<\/p>\n<p>Both lead time and cycle time help us understand how long work takes to flow through our Agile workflows, but they measure different segments of the process. While lead time measures the total time a work item spends in our system, cycle time measures how long it takes a work item to get from point A to point B.<\/p>\n<p>Since cycle time can be measured from any two starting and ending points on a Kanban board, it\u2019s common for several categories of cycle time to exist on one board (e.g., design cycle time, development cycle time, QA cycle time, etc.).<\/p>\n<figure id=\"attachment_11881\" aria-describedby=\"caption-attachment-11881\" style=\"width: 800px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11881 size-full\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/leankit.png\" alt=\"\" width=\"800\" height=\"533\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/leankit.png 800w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/leankit-300x200.png 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/leankit-768x512.png 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/leankit-750x500.png 750w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-11881\" class=\"wp-caption-text\">Customer lead time, process cycle times, waiting\/queue times<\/figcaption><\/figure>\n<p>Similar to measuring lead times, we can measure cycle times by starting a timer when work enters a certain lane on our board and stop it when it moves out of that lane.<\/p>\n<p>Lean and Agile teams can measure cycle times on each of the steps in their process and experiment with ways to reduce them. For example, if you find that your testing cycle time is considerably longer than the other steps in your process, you can try\u00a0<u><a href=https:\/\/www.planview.com\/resources\/articles\/lkdc-use-wip-limits-increase-speed\/ target=\"_blank\" rel=\"noreferrer noopener\" data-ol-has-click-handler=\"\">reducing the WIP limit<\/a><\/u>\u00a0of the testing step, assigning an additional team member to the testing step, or simplifying requirements for testing, allowing the team to move through that step faster.<\/p>\n<p>It might be that within a specific step, there are several review cycles that aren\u2019t visualized. Visualizing these review cycles as their own individual steps can help teams get a more accurate understanding of where work gets stuck.<\/p>\n<p>Now, back to finding a tool that can measure lead and cycle times for you\u2014Planview AgilePlace can be just that tool. Not only is it able to do the measuring for you, but through features like Kanban boards, you will be able to easily prioritize and visualize your work in progress, as well as that of other team members. If\u00a0you\u2019re interested to learn more,\u00a0<a title=\"\" href=https:\/\/www.planview.com\/products-solutions\/products\/leankit\/get-leankit\/ target=\"_blank\" rel=\"noreferrer noopener\" data-ol-has-click-handler=\"\">register for a free trial of Planview AgilePlace today<\/a>!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Management expert Peter Drucker is quoted as saying, \u201cYou can\u2019t manage what you don\u2019t measure,\u201d something most product managers or reporting nerds would agree with\u2014especially when it comes to trying to improve the workflow of a development team. That said, not everyone is as chummy with Lean and Agile metrics as I am, which is&#8230;<\/p>\n","protected":false},"author":147,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[521],"tags":[511],"class_list":["post-11880","post","type-post","status-publish","format-standard","hentry","category-lean-agile","tag-leankit"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Lean and Agile Metrics to Track with Your Team - Blog | Planview<\/title>\n<meta name=\"description\" content=\"Tracking and analyzing sound Lean and Agile metrics can improve transparency across a team and help identify ways to improve the way your team is working.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Lean and Agile Metrics to Track with Your Team\" \/>\n<meta property=\"og:description\" content=\"Tracking and analyzing sound Lean and Agile metrics can improve transparency across a team and help identify ways to improve the way your team is working.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/\" \/>\n<meta property=\"og:site_name\" content=\"Planview Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/pages\/Planview-Inc\/89422974772\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-04T18:32:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-01-31T19:41:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/5-Lean-and-agile-Metrics-to-Track-with-Your-Team.jpg\" \/>\n<meta name=\"author\" content=\"Alex Glabman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Planview\" \/>\n<meta name=\"twitter:site\" content=\"@Planview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alex Glabman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/\"},\"author\":{\"name\":\"Alex Glabman\",\"@id\":\"https:\/\/blog.planview.com\/#\/schema\/person\/7a8b1cd2eff26363d838defbb7ed2e45\"},\"headline\":\"5 Lean and Agile Metrics to Track with Your Team\",\"datePublished\":\"2019-04-04T18:32:01+00:00\",\"dateModified\":\"2020-01-31T19:41:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/\"},\"wordCount\":1213,\"publisher\":{\"@id\":\"https:\/\/blog.planview.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/01\/5-Lean-and-agile-Metrics-to-Track-with-Your-Team.jpg\",\"keywords\":[\"LeanKit\"],\"articleSection\":[\"Enterprise Agile Planning\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/\",\"url\":\"https:\/\/blog.planview.com\/5-lean-and-agile-metrics-to-track-with-your-team\/\",\"name\":\"5 Lean and Agile Metrics to Track with Your Team - 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