{"id":10682,"date":"2019-06-06T16:05:52","date_gmt":"2019-06-06T21:05:52","guid":{"rendered":"https:\/\/blog.planview.com\/?p=10682"},"modified":"2019-08-15T10:28:17","modified_gmt":"2019-08-15T15:28:17","slug":"a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92\/","title":{"rendered":"A Real-World Success Story: CO-OP Financial Services Reduces Project Delivery Delays by 92%"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-10683 aligncenter\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2019\/06\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92-percent.jpg\" alt=\"a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92-percent\" width=\"750\" height=\"400\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2019\/06\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92-percent.jpg 750w, https:\/\/blog.planview.com\/wp-content\/uploads\/2019\/06\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92-percent-300x160.jpg 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p>Knowing how to manage projects with proper resource management allocation is a key determining factor when achieving your organization\u2019s goals. Learn more about the success Steven Wood, Project Portfolio Administrator, had when CO-OP Financial Services used portfolio and resource management to gain the much-needed insight to empower decisions about prioritizing resources, justifying staffing, and forecasting demand.<\/p>\n<p><strong><em>\u201cWe have reduced project delays by 92% and increased the number of projects we can deliver by 50%. We couldn\u2019t have done it without PPM Pro.\u201d \u2013 Steven Wood, Project Portfolio Administrator, CO-OP Financial Services<\/em><\/strong><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.planview.com\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92\/#About_CO-OP_Financial\" >About CO-OP Financial<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.planview.com\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92\/#The_Challenge_Get_Visibility_into_Resource_Capacity_to_Reduce_Project_Delays\" >The Challenge: Get Visibility into Resource Capacity to Reduce Project Delays<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.planview.com\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92\/#The_Solution_Detailed_Insight_into_Resource_Capacity_to_Optimize_Resources_and_Forecast_Demand\" >The Solution: Detailed Insight into Resource Capacity to Optimize Resources and Forecast Demand<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.planview.com\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92\/#The_Results_Fewer_Delays_More_Accurate_Planning_and_Better_Resource_Utilization\" >The Results: Fewer Delays, More Accurate Planning, and Better Resource Utilization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog.planview.com\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92\/#The_Future_Standardizing_PPM_Pro_across_All_Business_Units\" >The Future: Standardizing PPM Pro across All Business Units<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"About_CO-OP_Financial\"><\/span>About CO-OP Financial<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>CO-OP Financial Services helps credit unions leverage technology and insights to strengthen member connections and propel growth. The company offers processing and payment services, including debit, credit card solutions, wallets, and ATM processing.<a href=\"https:\/\/info.planview.com\/planview-ppm-pro-demo-_demo-on-demand_prm_en_reg.html?&amp;_ga=2.211457749.1711107150.1561389017-2129431154.1501166331\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6454 size-full\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2018\/02\/planvie-ppm-pro-demo-600x200.jpg\" alt=\"Planview PPM Pro Demo\" width=\"600\" height=\"200\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2018\/02\/planvie-ppm-pro-demo-600x200.jpg 600w, https:\/\/blog.planview.com\/wp-content\/uploads\/2018\/02\/planvie-ppm-pro-demo-600x200-300x100.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Challenge_Get_Visibility_into_Resource_Capacity_to_Reduce_Project_Delays\"><\/span>The Challenge: Get Visibility into Resource Capacity to Reduce Project Delays<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Leadership lacked the data they needed to understand resource capacity, demand, and staffing shortages. It was challenging to prioritize and staff discretionary projects over \u201cbusiness as usual\u201d (BAU) work, setting up conflicts that ultimately let to poor planning and frequent project delays. \u201cResources claimed they were overworked, but there was no data to prove it,\u201d says Steven Wood, Project Portfolio administrator at CO-OP Financial Services. \u201cIf managers have insight into what their resources are doing and their availability or lack thereof, it will empower them to make better decisions.\u201d<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Solution_Detailed_Insight_into_Resource_Capacity_to_Optimize_Resources_and_Forecast_Demand\"><\/span>The Solution: Detailed Insight into Resource Capacity to Optimize Resources and Forecast Demand<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>CO-OP Financial Services uses <a title=\"\" href=https:\/\/www.planview.com\/products-solutions\/products\/ppm-pro\/ target=\"_blank\" rel=\"noopener noreferrer\">Planview<sup>\u00ae<\/sup> PPM Pro&#8217;s<\/a> timesheet functionality to centralize data into a single source of truth for all their work. Timesheets give resource managers insight into their complete picture of project and BAU activities for more accurate forecasting and optimal resource utilization. \u201cWe use PPM Pro to staff demand using timesheet averages, create demand and capacity reports, and forecast future work,\u201d says Wood. \u201cNow, we know exactly who is available, when, and where they can be best utilized.\u201d<\/p>\n<p><a href=\"https:\/\/info.planview.com\/rs\/456-QCH-520\/images\/Planview-Case-Study-Co-Op-Financial-EN.pdf?_ga=2.245478212.1711107150.1561389017-2129431154.1501166331\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10774\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2019\/06\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92-percent2.jpg\" alt=\"CO-OP Financial Services Case Study\" width=\"404\" height=\"523\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2019\/06\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92-percent2.jpg 654w, https:\/\/blog.planview.com\/wp-content\/uploads\/2019\/06\/a-real-world-success-story-co-op-financial-services-reduces-project-delivery-delays-by-92-percent2-232x300.jpg 232w\" sizes=\"auto, (max-width: 404px) 100vw, 404px\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Results_Fewer_Delays_More_Accurate_Planning_and_Better_Resource_Utilization\"><\/span>The Results: Fewer Delays, More Accurate Planning, and Better Resource Utilization<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Due to the visibility PPM Pro provides CO-OP Financial Services, the company has reduced project delays by 92% and increased their project capacity by 50%, boosting both their efficiency and their reputation within the company. \u201cForecasting demand and availability is faster, more accurate, and more reliable,\u201d says Wood. \u201cWe rely on the timesheet data to tell the best story versus emotions or the loudest voice. Decisions are backed with data and managers have confidence in the validity of that data, there are fewer conflicts about projects, resource placement, headcount, and forecasting.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Future_Standardizing_PPM_Pro_across_All_Business_Units\"><\/span>The Future: Standardizing PPM Pro across All Business Units<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While the Client Projects business unit was first to adopt PPM Pro, the visibility, automation, and efficiency it provides has garnered the attention of other business units within the company. Subsequently, CO-OP Financial Services is going through a growth period with PPM Pro as they add more resources and project managers from other business units to the system. Another 200 Team Users will be onboarded with the end goal of deploying the solution across the entire organization, business unit by business unit. \u201cAs more managers adopt timesheets, they will make better decisions sooner with less effort.\u201d Says Wood.<\/p>\n<p>To learn more about what Planview demand management and resource capacity solutions can do for your organization, <a title=\"\" href=\"https:\/\/info.planview.com\/planview-ppm-pro-demo-_demo-on-demand_prm_en_reg.html?\" target=\"_blank\" rel=\"noopener noreferrer\">watch the Planview PPM Pro demo<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Knowing how to manage projects with proper resource management allocation is a key determining factor when achieving your organization\u2019s goals. Learn more about the success Steven Wood, Project Portfolio Administrator, had when CO-OP Financial Services used portfolio and resource management to gain the much-needed insight to empower decisions about prioritizing resources, justifying staffing, and forecasting&#8230;<\/p>\n","protected":false},"author":133,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[492],"tags":[],"class_list":["post-10682","post","type-post","status-publish","format-standard","hentry","category-customer-success"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A Real-World Success Story: CO-OP Financial Services Reduces Project Delivery Delays by 92% - 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