{"id":20640,"date":"2021-06-17T09:30:11","date_gmt":"2021-06-17T14:30:11","guid":{"rendered":"https:\/\/blog.planview.com\/have-you-lost-sight-of-your-agile-transformation\/"},"modified":"2023-05-16T10:11:54","modified_gmt":"2023-05-16T15:11:54","slug":"have-you-lost-sight-of-your-agile-transformation","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/have-you-lost-sight-of-your-agile-transformation\/","title":{"rendered":"Have You Lost Sight of Your Agile Transformation?"},"content":{"rendered":"<figure>\n<div class=\"feature-image\"><img decoding=\"async\" class=\"aligncenter size-full\" src=\"https:\/\/media.planview.com\/tasktop_blog\/wp-content\/uploads\/2021\/06\/agile-transformation_blog-image-850x550.png\" alt=\"Have You Lost Sight of Your Agile Transformation?\"><\/div>\n<\/figure>\n<p><span style=\"font-weight: 400;\">In a time when <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=QcK9Nqr62ac&amp;t=8s\"><span style=\"font-weight: 400;\">business agility is legacy-defining<\/span><\/a><span style=\"font-weight: 400;\">, today serves as the perfect time for technology leaders to revise their Agile practice. For many organizations, the ability to absorb and adapt to the changes caused by the pandemic is a leading indicator of how Agile they really are. Despite heavy investment in the practice and enabling technologies, have you, <\/span><a href=\"https:\/\/projecttoproduct.org\/podcast\/justin-watts\/\"><span style=\"font-weight: 400;\">like what Justin Watts experienced at Lloyds Banking Group<\/span><\/a><span style=\"font-weight: 400;\">, lost the thread of what Agile is really about? If so, you may want to follow Watts&#x2019;s lead and simplify your Agile strategy by basing it on end-to-end value stream flow for a &#x201C;constancy of purpose&#x201D;.&#xA0;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In simple terms, agility is about:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pivoting quickly in the face of change<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Achieving maximum efficiency by creating more value with fewer resources and inefficiencies&#xA0;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensuring that technical agility (accelerating the efficiency, productivity and throughput of product development teams) works in tandem with business agility (rapid market response, achieving business outcomes, producing more business value sooner)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Closing the feedback loop with customers to continuously test and validate hypothesizes to continuously learn and improve the value delivered&#xA0;<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/projecttoproduct.org\/podcast\/justin-watts\/\"><span style=\"font-weight: 400;\">Watts&#x2019;s journey at Lloyds<\/span><\/a><span style=\"font-weight: 400;\"> lays bare the shortcomings of &#x201C;doing Agile&#x201D; instead of &#x201C;being Agile&#x201D;. It highlighted the issue of performing Agile ceremonies like Scrum without seeing an impact from the business POV (e.g. executing in two-week sprints but producing outputs that don&#x2019;t drive targeted business outcomes). It underlined the fact that localized improvements at a team level, or at a particular stage in the value stream, do not guarantee improvements in the eyes of the customer.&#xA0;<\/span><\/p>\n<p><iframe loading=\"lazy\" style=\"border: none;\" title=\"Episode 20: Justin Watts on Doing The Right Things Wrong\" src=\"https:\/\/www.podbean.com\/player-v2\/?i=pit9n-10d76aa-pb&amp;from=pb6admin&amp;share=1&amp;download=1&amp;rtl=0&amp;fonts=Arial&amp;skin=f6f6f6&amp;font-color=auto&amp;btn-skin=1b1b1b\" width=\"100%\" height=\"150\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\" data-name=\"pb-iframe-player\"><\/iframe><\/p>\n<blockquote>\n<p><span style=\"font-weight: 400;\">&#x201C;Flow,&#x201D; defined as the movement of business value from customer insight to product delivery, is a fundamental prerequisite to Agile success. Surfacing and visualizing the end-to-end workflow is a foundational requirement for enabling companies to master software-based solutions at scale. To take Agile forward, you first need visibility into flow.<\/span><\/p>\n<p><b>Haydn Shaughnessy, Fin Goulding, Mik Kersten, <\/b><a href=\"https:\/\/www.agileconnection.com\/article\/why-you-should-be-talking-less-agile-and-more-flow\"><b>Why You Should Be Talking Less Agile and More Flow<\/b><\/a><b>, AgileConnection&#xA0;<\/b><\/p>\n<\/blockquote>\n<h3><strong>Flow Time and Speed of Innovation<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Consider this example shared by Watts, who understands that <\/span><a href=\"https:\/\/www.agileconnection.com\/article\/why-you-should-be-talking-less-agile-and-more-flow\"><span style=\"font-weight: 400;\">flow is a fundamental prerequisite to Agile success<\/span><\/a><span style=\"font-weight: 400;\">. The bank was looking to reduce the cost of mortgage procurements for customers. Various efforts to optimize different stages of the process had only seen costs continue to rise. Only by focusing on the speed and predictability around end-to-end flow to the customer could they begin optimizing the whole process from request to delivery and back through the feedback loop. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">By measuring <a href=\"\/flow-time\">Flow Time<\/a>&#x2014;the time elapsed from when a customer filed an application until it was approved&#x2014;Lloyds was able to review the mortgage value streams and the systems that underpin them. This review surfaced multiple handoffs across various organizational siloes, which once removed, reduced time-to-value from the customer&#x2019;s perspective. The success of this initiative is now enabling them to scale this value stream approach across their portfolio, accelerating their speed of innovation.<\/span><\/p>\n<p><a href=\"https:\/\/projecttoproduct.org\/podcast\/justin-watts\/\"><img class=\"lazyload\" alt height=\"286\" data-src=\"https:\/\/media.planview.com\/tasktop_blog\/wp-content\/uploads\/2021\/05\/justin-watts-twitter-1.png\"><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This story illustrates how a clear business case can win the crucial support of executives. As Pieter Jordaan, CTO of TUI Group<\/span><b>, <\/b><span style=\"font-weight: 400;\">emphasizes, <\/span><a href=\"\/devops-enterprise-summit-europe-2021-leadership-and-okrs\"><span style=\"font-weight: 400;\">fundamental business change requires a fundamental change in leadership<\/span><\/a><span style=\"font-weight: 400;\">. And for that, leadership needs to tangibly see how technology modernization drives business modernization to buy-in. The Lloyds story is also a powerful reminder that marrying technical agility with business agility requires alignment and coordination across all areas of the organization.&#xA0;<\/span><\/p>\n<p><iframe loading=\"lazy\" style=\"border: none;\" title=\"Episode 28: Pieter Jordaan on TUI&#x2019;s Incredible 6-Month Cloud Journey\" src=\"https:\/\/www.podbean.com\/player-v2\/?i=ekz3a-10d76a2-pb&amp;from=pb6admin&amp;share=1&amp;download=1&amp;rtl=0&amp;fonts=Arial&amp;skin=f6f6f6&amp;font-color=auto&amp;btn-skin=1b1b1b\" width=\"100%\" height=\"150\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\" data-name=\"pb-iframe-player\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">The most recent <\/span><i><span style=\"font-weight: 400;\">State of Agile <\/span><\/i><span style=\"font-weight: 400;\">report found that <\/span><span style=\"font-weight: 400;\">while 54% of businesses are doing Agile and maturing, only 5% of those surveyed saw an improvement in adaptability<\/span><span style=\"font-weight: 400;\">. One of the biggest challenges cited by respondents, alongside the ever-present issue of resistance to change, was the lack of leadership participation. This sentiment was echoed in Accenture&#x2019;s recent <\/span><i><span style=\"font-weight: 400;\">The Business Agility Report<\/span><\/i><span style=\"font-weight: 400;\">, where respondents <\/span><a href=\"https:\/\/www.accenture.com\/_acnmedia\/PDF-135\/Accenture-2020-Business-Agility-Report.pdf\"><span style=\"font-weight: 400;\">rated their business agility significantly higher when the c-suite or board of directors lead the journey<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of technology leaders&#x2019; main priorities, therefore, must be looking at ways to bring business leaders to the table with meaningful data-driven stories. According to the Accenture report, organizations with better ways of working noted more team and value stream focus, a reduction in handoffs, and exponential reduction in delivery time and costs. They also emphasized the need for relevant metrics that identify inefficiencies in customer value streams. Never has the need for end-to-end value stream metrics that focus on the flow of value to customers been more pressing.<\/span><\/p>\n<h3><b>Measure Your Flow, Track Your Agility&#xA0;<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Many <a href=\"https:\/\/www.tasktop.com\/customers\">Fortune 500 companies and other large-scale organizations<\/a> are using <\/span><a href=\"\/moving-from-project-to-product-with-flow-metrics-what-are-they-and-why-should-you-care\"><span style=\"font-weight: 400;\">Flow Metrics<\/span><\/a><span style=\"font-weight: 400;\"> and portfolio insights to track their Agile journey. They&#x2019;re using these specific end-to-end value stream metrics to improve their time to learning about how value is flowing and what&#x2019;s impeding that flow, in order to continuously shorten their time to value.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Flow Metrics&#x2014;from Dr. Mik Kersten&#x2019;s pioneering <\/span><a href=\"https:\/\/flowframework.org\/\"><span style=\"font-weight: 400;\">Flow Framework&#xAE;<\/span><\/a><span style=\"font-weight: 400;\"> for practicing <\/span><a href=\"\/did-your-organization-wake-up-as-a-software-company-consider-value-stream-management-vsm\"><span style=\"font-weight: 400;\">Value Stream Management (VSM)<\/span><\/a><span style=\"font-weight: 400;\"> for software delivery&#x2014;measures the flow of value across software product value streams against defined business results. They are calculated on four Flow Items, which are units of work that matter to a business:&#xA0;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Features:<\/b><span style=\"font-weight: 400;\"> New business value<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Defects<\/b><span style=\"font-weight: 400;\">: Resolution to quality issues<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Debt<\/b><span style=\"font-weight: 400;\">: Removal of impediments to future delivery<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Risk:<\/b><span style=\"font-weight: 400;\"> Mitigating security and compliance issues&#xA0;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Any task or effort a software delivery organization undertakes can be categorized as one of these core Flow Items. Flow Metrics alone, however, do not help an organization accelerate value delivery. Flow Metrics must be evaluated against business results, the desired outcomes of all this investment. Each value stream is likely to have different desired business outcomes (such as customer usage, retention, employee happiness and so on).<\/span><\/p>\n<figure id=\"attachment_11539\" aria-describedby=\"caption-attachment-11539\" style=\"width: 912px\" class=\"wp-caption alignnone\"><img class=\"lazyload\" alt height=\"518\" data-src=\"https:\/\/media.planview.com\/tasktop_blog\/wp-content\/uploads\/2021\/06\/tasktop-viz-flow-metrics.png\"><figcaption id=\"caption-attachment-11539\" class=\"wp-caption-text\">Planview Viz&#xAE;, the only turnkey Flow Metrics solution, helps you measure the flow of business value across your software portfolio.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">While these insights help alleviate many of the issues plaguing teams, they can also help inform leadership of other specific problems undermining their Agile practice. All enterprise Agile frameworks are based on Lean theory, but most organizations fail to implement those principles in practice. Consequently, they revert to old ways of work and allow all forms of waste to creep back into their workflows and processes.&#xA0;&#xA0;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With <\/span><b>Business Agility and Market Response metrics<\/b><span style=\"font-weight: 400;\"> in <\/span><a href=\"https:\/\/www.tasktop.com\/platform\/viz\"><span style=\"font-weight: 400;\">Planview Viz&#xAE;<\/span><\/a><span style=\"font-weight: 400;\">&#x2014;the only turnkey solution for real-time Flow Metrics&#x2014;leadership can identify which value streams are <\/span><i><span style=\"font-weight: 400;\">doing<\/span><\/i><span style=\"font-weight: 400;\"> Agile but not <\/span><i><span style=\"font-weight: 400;\">being<\/span><\/i><span style=\"font-weight: 400;\"> Agile, highlighting the gap between theory and reality:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Which product teams suffer from neglected WIP, biting off more work than they can complete. This is a result of perpetuating Waterfall&#x2019;s push mechanism instead of a Lean-Agile pull mechanism for work intake, which ends up creating an unstable system with unpredictable results<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When will products realistically have capacity for new work, based on their current workloads?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How many products and which business processes can anticipate longer flow times: Feature to cash, Defect to resolution, Risk to mitigation or Debt to pay-off?<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_11543\" aria-describedby=\"caption-attachment-11543\" style=\"width: 823px\" class=\"wp-caption alignnone\"><img class=\"lazyload\" alt height=\"434\" data-src=\"https:\/\/media.planview.com\/tasktop_blog\/wp-content\/uploads\/2021\/06\/screenshot-2021-06-17-at-04.10.02.png\"><figcaption id=\"caption-attachment-11543\" class=\"wp-caption-text\">Use VSM Portfolio Insights to become a partner of the executive management team, have a direct impact on business success, and manage and optimize the technology organization.<\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Planview Viz helps your Agile journey:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close the gap between doing Agile (transition from Agile training, certifications and ceremonies) to being Agile (being capable of rapid market response)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Arm Agile coaches with insights that develop a culture of continuous improvement that generate tangible improvements to time-to-market and velocity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enhance agility by identifying who needs more empowerment, enablement and coaching&#xA0;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By alerting you when waterfall habits start creeping back into product teams&#x2019; daily work and undermining the lean-agile practices advocated by their adopted Agile framework (like SAFe&#xAE;).<\/span><a href=\"https:\/\/www.tasktop.com\/blog\/safe-5-0-how-to-avoid-this-big-mistake\/\"><span style=\"font-weight: 400;\"> Read more here<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encourage employees to find ways to improve their own work and adopt an Agile mindset<\/span><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/5WXPYK5XmLk\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><b>Start Being Truly Agile<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Our core mission at Tasktop is to help large-scale organizations deliver more business value with software by giving visibility to leadership that is actionable for teams. We want to help business and technology leadership better support their teams and build on their accomplishments over the last year. Through <a href=\"https:\/\/flowframework.org\/flow-institute\/\">the Flow Institute<\/a>&#x2014;an online VSM training program and community&#x2014;we can help you put flow at the front and centre of your digital journey to accelerate market response and adaptability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Download the <a href=\"https:\/\/go.tasktop.com\/the-technology-leaders-vsm-playbook.html\">Technology Leader&#x2019;s VSM Playbook<\/a> to learn the 12-steps to running a high-performing technology organization within a large-scale enterprise and how to get started.<\/span><\/p>\n<p><a href=\"https:\/\/go.tasktop.com\/the-technology-leaders-vsm-playbook.html\"><img class=\"lazyload\" alt height=\"307\" data-src=\"https:\/\/media.planview.com\/tasktop_blog\/wp-content\/uploads\/2021\/06\/screenshot-2021-06-17-at-02.14.41.png\"><\/a><\/p>\n<p>&#xA0;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a time when business agility is legacy-defining, today serves as the perfect time for technology leaders to revise their Agile practice. For many organizations, the ability to absorb and adapt to the changes caused by the pandemic is a leading indicator of how Agile they really are. Despite heavy investment in the practice and&#8230;<\/p>\n","protected":false},"author":226,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[521,9544,9545,9546],"tags":[],"class_list":["post-20640","post","type-post","status-publish","format-standard","hentry","category-lean-agile","category-project-to-product-shift","category-the-flow-framework","category-transformation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Have You Lost Sight of Your Agile Transformation? | Tasktop Blog<\/title>\n<meta name=\"description\" content=\"With a focus on flow, technology leaders can measure their agile transformation against business results and improve business agility.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/have-you-lost-sight-of-your-agile-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Have You Lost Sight of Your Agile Transformation?\" \/>\n<meta property=\"og:description\" content=\"With a focus on flow, technology leaders can measure their agile transformation against business results and improve business agility.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.planview.com\/have-you-lost-sight-of-your-agile-transformation\/\" \/>\n<meta property=\"og:site_name\" content=\"Planview Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/pages\/Planview-Inc\/89422974772\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-17T14:30:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-16T15:11:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/media.planview.com\/tasktop_blog\/wp-content\/uploads\/2021\/06\/agile-transformation_blog-image-850x550.png\" \/>\n<meta name=\"author\" content=\"Patrick Anderson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Planview\" \/>\n<meta name=\"twitter:site\" content=\"@Planview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Patrick Anderson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.planview.com\\\/have-you-lost-sight-of-your-agile-transformation\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/have-you-lost-sight-of-your-agile-transformation\\\/\"},\"author\":{\"name\":\"Patrick Anderson\",\"@id\":\"https:\\\/\\\/blog.planview.com\\\/#\\\/schema\\\/person\\\/0a937ebcbb167df16ae058729e3a8843\"},\"headline\":\"Have You Lost Sight of Your Agile Transformation?\",\"datePublished\":\"2021-06-17T14:30:11+00:00\",\"dateModified\":\"2023-05-16T15:11:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/have-you-lost-sight-of-your-agile-transformation\\\/\"},\"wordCount\":1433,\"publisher\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/have-you-lost-sight-of-your-agile-transformation\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/media.planview.com\\\/tasktop_blog\\\/wp-content\\\/uploads\\\/2021\\\/06\\\/agile-transformation_blog-image-850x550.png\",\"articleSection\":[\"Enterprise Agile Planning\",\"Project to Product Shift\",\"The Flow Framework\",\"Transformation\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.planview.com\\\/have-you-lost-sight-of-your-agile-transformation\\\/\",\"url\":\"https:\\\/\\\/blog.planview.com\\\/have-you-lost-sight-of-your-agile-transformation\\\/\",\"name\":\"Have You Lost Sight of Your Agile Transformation? 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