{"id":19223,"date":"2021-07-08T00:00:00","date_gmt":"2021-07-08T05:00:00","guid":{"rendered":"https:\/\/blog.planview.com\/change-requests-what-they-are-how-to-manage-them\/"},"modified":"2021-07-08T00:00:00","modified_gmt":"2021-07-08T05:00:00","slug":"change-requests-what-they-are-how-to-manage-them","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/change-requests-what-they-are-how-to-manage-them\/","title":{"rendered":"Change Requests: What They Are &amp; How to Manage Them"},"content":{"rendered":"<p> <!-- .post-meta --><\/p>\n<p>Knowing how to identify, document, monitor and control a <strong>change request in project management <\/strong>is essential. Otherwise, clarity quickly turns into chaos. This informative and easy-to-read article looks at the fundamentals of dealing with a <strong>change request in project management<\/strong>, and shares valuable best practices.<\/p>\n<p>Dealing with a <strong>project change request<\/strong> is among the most important &#x2014; and a times, the most challenging &#x2014; aspects of project management. This informative and easy-to-read article explores the basics of handling a <strong>project change request<\/strong>, including some valuable best practices to enhance success and avoid struggles.<\/p>\n<p><span style=\"font-weight: 400\">One of the biggest trends in project management currently is change management, which has seen many PMs and organizations across the world upskilling and adopting it across their projects&#x2019; processes. Though this can often lead to the obvious question, just <\/span><a href=\"\/what-are-the-goals-of-change-management\"><span style=\"font-weight: 400\">what is change management<\/span><\/a><span style=\"font-weight: 400\">? The basic answer is that it describes all approaches taken in order to support organizational change for individuals, teams and organizations.<\/span><\/p>\n<p><img class=\"lazyload\" title=\"change requests\" data-src=\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2019\/03\/Change-Requests_-What-They-Are-_-How-to-Manage-Them.jpg\" alt=\"change requests\" height=\"400\"><\/p>\n<p><b>What is change management?<\/b><\/p>\n<p><span style=\"font-weight: 400\">Some of the common reasons that change management is required can be:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Changes in customer habits<\/span><\/li>\n<li><span style=\"font-weight: 400\">Mergers and acquisitions<\/span><\/li>\n<li><span style=\"font-weight: 400\">New international trading realities<\/span><\/li>\n<li><span style=\"font-weight: 400\">Dealing better with <strong>change requests<\/strong><\/span><\/li>\n<li><span style=\"font-weight: 400\">Reacting to new competition<\/span><\/li>\n<li><span style=\"font-weight: 400\">Adapting to technological change<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Change management is geared towards making project processes more flexible and capable of dealing with predicted risks or unforeseen events. One of the biggest components of the change management process is learning how to cope with <strong>change requests<\/strong>, but what exactly are they?<\/span><\/p>\n<p><b>What are change requests?<\/b><\/p>\n<p><span style=\"font-weight: 400\">Change requests are when a stakeholder, <\/span><a href=\"\/identifying-project-stakeholders-when-they-arent-obvious\"><span style=\"font-weight: 400\">either a client or an internal team or department<\/span><\/a><span style=\"font-weight: 400\">, requests a change to the processes or deliverables that had already been decided upon in the project scope. They are relatively common across all industries but can still cause stress and hassle when submitted. They do not necessarily require more work and may even come within scope and help a project to finish earlier, however the problem can lie in the approach to change and shifting direction mid-project, both in the actual deliverables and mentally in the minds of your team.<\/span><\/p>\n<p><span style=\"font-weight: 400\"> So how can a project manager make their team more adaptable and capable of handling<strong> change requests<\/strong>? Here are some steps to implement while dealing with them.<\/span><\/p>\n<div id=\"content-cta\">\n<div id=\"content-cta-text\">Increase your business agility with Planview AdaptiveWork&#x2019;s project management software<\/div>\n<div id=\"content-cta-button\"><a href=\"https:\/\/www.clarizen.com\/resource\/product-tour\/\">Take a Product Tour<\/a><\/div>\n<\/div>\n<p><b>Get as much information as possible<\/b><\/p>\n<p><span style=\"font-weight: 400\">Before being able to make a clear decision, find out exactly what is being asked for. Ask the client or department who submitted the request to provide as much information as possible for what they want to change and what the business case is for it.<\/span><\/p>\n<p><b>Assess whether the request is within the scope<\/b><\/p>\n<p><span style=\"font-weight: 400\">If the change requested is a like-to-like swap or that certain deliverables be cut from the project plan it naturally makes it a lot easier to decide on or implement a change request. Figuring out whether the request is inside or outside <\/span><a href=\"http:\/\/www.clarizen.com\/project-scope-important\/\"><span style=\"font-weight: 400\">the scope of the project<\/span><\/a><span style=\"font-weight: 400\"> is a key decision-making factor.<\/span><\/p>\n<p><b>Determine what&#x2019;s required to make the change request happen<\/b><\/p>\n<p><span style=\"font-weight: 400\">Once you have gathered all key information on what change is actually being requested, the next step is to <\/span><a href=\"http:\/\/www.clarizen.com\/teams\"><span style=\"font-weight: 400\">get the relevant team members together<\/span><\/a><span style=\"font-weight: 400\"> to discover what it will take for the changes to be implemented. This should cover the hard facts of the request, such as the increases to cost and time required, additional human resources that will need to be taken on and possible technology adaptations to be implemented.<\/span><\/p>\n<p><b>Decide whether to approve or reject the change request<\/b><\/p>\n<p><span style=\"font-weight: 400\">Finally, a decision has to be made. This should be logical, detailed and presented as a business case matter. It&#x2019;s important to remember that the answer can be negative, the project plan has already been set so there is no obligation to change it, especially if it will possibly lead to deadline delays, cost overruns or complete project failure. <\/span><\/p>\n<p><\/p>\n<div class=\"client-logo\"> <a href=\"https:\/\/www.clarizen.com\/customers\/\" title=\"Siemens Energy\"><img class=\"lazyload\" data-src=\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2020\/08\/siemens_energy-200x100.png\" alt=\"Siemens Energy\"><\/a> <a href=\"https:\/\/www.clarizen.com\/customers\/\" title=\"IIROC Success\"><img class=\"lazyload\" data-src=\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2020\/07\/IIROC_logo-200x100.gif\" alt=\"IIROC Success\"><\/a> <a href=\"https:\/\/www.clarizen.com\/customers\/\" title=\"Financial Services Institution\"><img class=\"lazyload\" data-src=\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2020\/04\/FINANCIAL-SERVICES-IMG-200x100.jpg\" alt=\"Financial Services Institution\"><\/a> <a href=\"https:\/\/www.clarizen.com\/customers\/\" title=\"M Squared\"><img class=\"lazyload\" data-src=\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2020\/03\/m-squared-logo-200x100.jpg\" alt=\"M Squared\"><\/a> <a href=\"https:\/\/www.clarizen.com\/customers\/\" title=\"Aliancys Success\"><img class=\"lazyload\" data-src=\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2019\/12\/aoc_aliancys-logo-800x400-200x100.jpg\" alt=\"Aliancys Success\"><\/a> <a href=\"https:\/\/www.clarizen.com\/customers\/\" title=\"Bonfiglioli Success\"><img class=\"lazyload\" data-src=\"https:\/\/media.planview.com\/clarizen\/wp-content\/upload\/2019\/11\/bonfiglioli_logo-800x400-200x100.jpg\" alt=\"Bonfiglioli Success\"><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Knowing how to identify, document, monitor and control a change request in project management is essential. Otherwise, clarity quickly turns into chaos. This informative and easy-to-read article looks at the fundamentals of dealing with a change request in project management, and shares valuable best practices. Dealing with a project change request is among the most&#8230;<\/p>\n","protected":false},"author":205,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[35],"tags":[],"class_list":["post-19223","post","type-post","status-publish","format-standard","hentry","category-pmo-project-management-organizations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Change Requests: What They Are &amp; How to Manage Them<\/title>\n<meta name=\"description\" content=\"One of the biggest trends in project management currently is change management. 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