{"id":241,"name":"John Ragsdale","url":"https:\/\/www.tsia.com\/about-tsia\/research-executives\/john-ragsdale","description":"John Ragsdale is a distinguished researcher and the vice president of technology ecosystems for TSIA. John works closely with TSIA\u2019s partner ecosystem, identifying leading and emerging technology vendors whose products help solve the key business challenges faced by TSIA members.\r\n\r\nJohn earned the title of TSIA Distinguished Researcher when he reached over ten years in a research role at TSIA, having authored over 250 research articles, answered 3,000+ member inquiries, and developed frameworks and survey methodologies that helped members address complex business challenges. \r\n\r\nPrior to joining TSIA, John spent over six years at Forrester Research as vice president and research director.In 2012, John also released his first book, Lessons Unlearned, which chronicles his 25-year career inside the customer service industry.","link":"https:\/\/blog.planview.com\/author\/john-ragsdale\/","slug":"john-ragsdale","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>John Ragsdale, Author at Planview Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/author\/john-ragsdale\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"profile\" \/>\n<meta property=\"og:title\" content=\"John Ragsdale\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.planview.com\/author\/john-ragsdale\/\" \/>\n<meta property=\"og:site_name\" content=\"Planview Blog\" \/>\n<meta property=\"og:image\" content=\"https:\/\/secure.gravatar.com\/avatar\/abd480a805f3d0b74ad0711308f6d486?s=500&d=mm&r=g\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Planview\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"ProfilePage\",\"@id\":\"https:\/\/blog.planview.com\/author\/john-ragsdale\/\",\"url\":\"https:\/\/blog.planview.com\/author\/john-ragsdale\/\",\"name\":\"John Ragsdale, Author at Planview Blog\",\"isPartOf\":{\"@id\":\"https:\/\/blog.planview.com\/#website\"},\"breadcrumb\":{\"@id\":\"https:\/\/blog.planview.com\/author\/john-ragsdale\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.planview.com\/author\/john-ragsdale\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.planview.com\/author\/john-ragsdale\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.planview.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Archives for John Ragsdale\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.planview.com\/#website\",\"url\":\"https:\/\/blog.planview.com\/\",\"name\":\"Planview Blog\",\"description\":\"Leading the conversation on digital connected work\",\"publisher\":{\"@id\":\"https:\/\/blog.planview.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.planview.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.planview.com\/#organization\",\"name\":\"Planview\",\"url\":\"https:\/\/blog.planview.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.planview.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.planview.com\/wp-content\/uploads\/2015\/06\/planview-logo-black.png\",\"contentUrl\":\"https:\/\/blog.planview.com\/wp-content\/uploads\/2015\/06\/planview-logo-black.png\",\"width\":280,\"height\":66,\"caption\":\"Planview\"},\"image\":{\"@id\":\"https:\/\/blog.planview.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"http:\/\/www.facebook.com\/pages\/Planview-Inc\/89422974772\",\"https:\/\/x.com\/Planview\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.planview.com\/#\/schema\/person\/d0e57cfe725ed2a9b91d59880bb8958e\",\"name\":\"John Ragsdale\",\"description\":\"John Ragsdale is a distinguished researcher and the vice president of technology ecosystems for TSIA. John works closely with TSIA\u2019s partner ecosystem, identifying leading and emerging technology vendors whose products help solve the key business challenges faced by TSIA members. John earned the title of TSIA Distinguished Researcher when he reached over ten years in a research role at TSIA, having authored over 250 research articles, answered 3,000+ member inquiries, and developed frameworks and survey methodologies that helped members address complex business challenges. 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