{"id":113,"name":"Cetiera Carmona","url":"http:\/\/Planview.com","description":"Cetiera Carmona is a customer marketing manager at Planview, Inc. In this role she leads the company\u2019s customer marketing retention efforts, working very closely with customer success teams. She is responsible for creating, implementing, analyzing and constantly improving robust multi-channel customer retention campaigns and programs that help increase engagement with our user base, improve usage and adoption of our products, and reduce churn. In addition to managing the Planview Customer Community, Cetiera is on the Planview Horizons Customer Conference committee. She is passionate about engaging and building relationships with customers. She graduated from the University of Texas at San Antonio.","link":"https:\/\/blog.planview.com\/author\/cetiera-boyd\/","slug":"cetiera-boyd","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer marketing manager<\/title>\n<meta name=\"description\" content=\"Cetiera Carmona is a customer marketing manager at Planview, Inc. In this role she leads the company\u2019s customer marketing retention efforts, working very closely with customer success teams. She is responsible for creating, implementing, analyzing and constantly improving robust multi-channel customer retention campaigns and programs that help increase engagement with our user base, improve usage and adoption of our products, and reduce churn. In addition to managing the Planview Customer Community, Cetiera is on the Planview Horizons Customer Conference committee. 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