{"id":25143,"date":"2025-11-20T06:52:00","date_gmt":"2025-11-20T12:52:00","guid":{"rendered":"https:\/\/blog.planview.com\/?p=25143"},"modified":"2025-11-19T11:55:44","modified_gmt":"2025-11-19T17:55:44","slug":"connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/","title":{"rendered":"Connected Work and Digital Personas: A Deep Dive into Enterprise AI&#8217;s Next Phase"},"content":{"rendered":"\n<p>Since ChatGPT&#8217;s debut three years ago, generative AI has evolved from niche experimentation to near-universal enterprise adoption.<\/p>\n\n\n\n<p>Consider the latest data from McKinsey. Their <a href=\"https:\/\/www.mckinsey.com\/capabilities\/quantumblack\/our-insights\/the-state-of-ai\">November State of AI Report<\/a> states that 88% of organizations now report regular AI use in at least one business function. That\u2019s up from 78% a year ago, signaling a significant chunk of organizations with their toe in the AI waters.<\/p>\n\n\n\n<p>With such high experimentation levels, business and technology leaders are naturally seeking to scale the technology \u2013 and the ROI \u2013 just as deeply. What does this signal for the future of AI, and how does software support such an evolving digital landscape?<\/p>\n\n\n\n<p>Planview CEO Razat Gaurav <a href=\"https:\/\/www.nasdaq.com\/videos\/planview\">sat down with Nasdaq\u2019s Kristina Ayanian<\/a> to explore those questions; plus, they discussed how AI is reshaping enterprise decision-making and the <a href=\"https:\/\/newsroom.planview.com\/planview-introduces-planview-anvi-next-generation-enterprise-ai-for-connected-work\/\">pivotal launch of Planview Anvi<sup>TM<\/sup><\/a>.<\/p>\n\n\n\n<iframe loading=\"lazy\" \n  src=\"https:\/\/cdn.jwplayer.com\/previews\/MbKOjqjP\" \n  width=\"640\" \n  height=\"360\" \n  frameborder=\"0\" \n  scrolling=\"auto\" \n  allowfullscreen\n><\/iframe>\n\n\n\n<p>Whether you&#8217;re a business leader planning <a href=\"https:\/\/www.planview.com\/resources\/guide\/definitive-digital-transformation-guide\/\">digital transformation<\/a> or exploring AI solutions for the workplace, this conversation offers valuable insights and predictions about the impact of enterprise AI on productivity, team structure, and organizational success. <\/p>\n\n\n\n<p><em>Note: The transcript below has been edited for flow and clarity.<\/em><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/#What_is_Connected_Work_and_How_Has_Planview_Evolved\" >What is Connected Work and How Has Planview Evolved?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/#Enterprise_AI_in_Action_50_Million_Projects_and_Real_Results\" >Enterprise AI in Action: 50+ Million Projects and Real Results<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/#Digital_Team_Members_How_Anvi_Functions_as_Part_of_Your_Enterprise_Team\" >Digital Team Members: How Anvi Functions as Part of Your Enterprise Team<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/#How_AI_is_Supporting_Business_and_Technology_Leaders\" >How AI is Supporting Business and Technology Leaders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/#The_Future_of_Enterprise_Work_What_to_Expect_by_2035\" >The Future of Enterprise Work: What to Expect by 2035<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/#Adaptability_The_Key_to_Enterprise_AI_Success\" >Adaptability: The Key to Enterprise AI Success<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/#Explore_AI-Powered_Connected_Work\" >Explore AI-Powered Connected Work<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Connected_Work_and_How_Has_Planview_Evolved\"><\/span>What is Connected Work and How Has Planview Evolved?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Razat: <\/strong>Planview started as a quintessential All-American startup in Austin, Texas. Our whole genesis was to bring together resources, projects, and financials into a single frame. We evolved from there into a portfolio planning solution provider and got into lean-agile ways of working.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>As our customers evolved, we found that organizations were looking to manage all sorts of work. That&#8217;s when we connected the dots between how projects, products, resources, financials, and outcomes all relate to each other.<\/p>\n<\/blockquote>\n\n\n\n<p>Combining that with all these new data technologies \u2013 including graph technologies, semantic layers, and more \u2013 we created what we call &#8220;connected work&#8221; in the enterprise. That foundation, layered in with all the advancements in AI, is what brings us here today.<\/p>\n\n\n\n<p><strong>Kristina:<\/strong> You&#8217;re really that connecting bridge between all the verticals of an enterprise.<\/p>\n\n\n\n<p><strong>Razat:<\/strong> That&#8217;s exactly right. It\u2019s connecting their strategic priorities to the actual execution of work and outcomes. It&#8217;s also connecting ideation, planning, delivery, and ultimately the outcomes that happen, as well as the handoffs.<\/p>\n\n\n\n<p>It&#8217;s connecting the dots between all the different ways of working, because organizations and projects have different approaches \u2013 some are more waterfall, some are more agile, some are more hybrid. We support all of those different combinations through our platform.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Enterprise_AI_in_Action_50_Million_Projects_and_Real_Results\"><\/span>Enterprise AI in Action: 50+ Million Projects and Real Results<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Razat:<\/strong> As we grew and scaled our business, we ended up managing an increasing number of projects and product initiatives in our platform.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Today, we have over $400 billion in transformations that are planned and delivered through Planview \u2013 over 50 million projects over the last couple of years.<\/p>\n<\/blockquote>\n\n\n\n<p>Customers across financial services, manufacturing, insurance, telecom, retail, and logistics \u2013 they all are managing projects and products through our platform, so we&#8217;re sitting on a massive data set.<\/p>\n\n\n\n<p>And we were on this journey of adding intelligence, predictions, optimizations, and simulations with what&#8217;s now called \u201cclassic AI.\u201d We already had those capabilities in our platform.<\/p>\n\n\n\n<p>With the advent of generative AI, which was less than three years ago with the ChatGPT demo, we jumped in full throttle and we architected the capability that allows our customers to reimagine how work is done in the enterprise \u2013 and it allows them to think about how to bring automations into new sorts of decision-making in a very simplistic, conversational interface.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-digital-team-members-how-anvi-functions-as-part-of-your-enterprise-team\"><span class=\"ez-toc-section\" id=\"Digital_Team_Members_How_Anvi_Functions_as_Part_of_Your_Enterprise_Team\"><\/span>Digital Team Members: How Anvi Functions as Part of Your Enterprise Team<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Kristina:<\/strong> It sounds like Anvi is a team member for the enterprise \u2013 it\u2019s a member of their team. How do you ensure this new platform acts as a complement rather than a replacement to existing investments?<\/p>\n\n\n\n<p><strong>Razat:<\/strong> We think of <a href=\"https:\/\/www.planview.com\/ai\/\">Planview Anvi<\/a> as a digital persona &#8212; to your point, a team member. And the team member today can work as an assistant to human personas. It can also automate work as a team member and allow humans to do other things in the organization while it just does work for you. It automates tasks and a chain of events for you.<\/p>\n\n\n\n<p>Over time, as we develop more capabilities in Anvi, it will also take on the form of a digital persona by itself, where the digital persona is not just executing on workflows or automating them, or just responding to your prompts. It will actually make human-type judgment calls and understand what inputs to look for, what decision framing to have, and then ultimately what outputs to have.<\/p>\n\n\n\n<p>We&#8217;re in our labs developing those capabilities \u2013 just like the rest of the world \u2013 but soon, they will allow us to think of resources and teams in an unconstrained way, leveraging data and leveraging the modern forms of AI.<\/p>\n\n\n\n<p><strong>Read Next:<\/strong> <a href=\"https:\/\/blog.planview.com\/why-data-architecture-is-the-hidden-key-to-agentic-ai\/\">Why Data Architecture is the Hidden Key to Agentic AI<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_AI_is_Supporting_Business_and_Technology_Leaders\"><\/span>How AI is Supporting Business and Technology Leaders<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Kristina:<\/strong> You brought up a really interesting point. How do you see Anvi changing the role of leaders?<\/p>\n\n\n\n<p><strong>Razat:<\/strong> As leaders are grappling with what this could mean for the future, what we&#8217;re finding is that you can do a whole lot more work and create a whole lot more <a href=\"https:\/\/www.planview.com\/resources\/articles\/lkdc-velocity-agile\/\">velocity<\/a>.<\/p>\n\n\n\n<p>We have this notion of \u201c<a href=\"https:\/\/blog.planview.com\/business-flow-watch-the-baton-not-the-runner\/\">flow<\/a>\u201d in how work gets done \u2013 whether it\u2019s project work or digital work \u2013 and the <a href=\"https:\/\/blog.planview.com\/flow-velocity-how-fast-are-we-delivering-business-value-through-software-delivery\/\">flow velocity<\/a> can grow tremendously, leveraging AI like Anvi. We&#8217;re also seeing productivity grow significantly. We have the instrumentation, the metrics, and the framing of how we&#8217;re measuring that with our customers.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Everyone wants the answer today \u2013 but it&#8217;s going to take some time to evolve \u2013 AI can have a lot more profound implications around what roles exist in organizations, between human roles vs. digital roles.<\/p>\n<\/blockquote>\n\n\n\n<p>How are organizations structured? Do the functional structures of organizations make sense today? Or do they need to change?<\/p>\n\n\n\n<p>There are a lot of \u201cknown unknowns\u201d to navigate, and we want to do all of that in a way that is still safe and has the right level of governance, security, and privacy elements. Those are the things we&#8217;re innovating on and working through very closely with our global base of 3,000 customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Future_of_Enterprise_Work_What_to_Expect_by_2035\"><\/span>The Future of Enterprise Work: What to Expect by 2035<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Kristina:<\/strong> Speaking of the future, where do you see connected work really going in the next five to 10 years? And how does Planview fit into that?<\/p>\n\n\n\n<p><strong>Razat:<\/strong> The immediate opportunity is to increase velocity and increase productivity for existing forms of work. Over time, though, we&#8217;re going to see the next wave of evolution where these digital personas \u2013 these agents, like those within Anvi \u2013 they encompass either an agent as a team member, like a digital persona, or playing an orchestration role across multiple digital agents and human resources.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Over time, I see AI being able to take on a lot more work in the enterprise. That doesn&#8217;t mean that humans become irrelevant \u2013 I think there&#8217;ll be a role for humans, but the role will be different than what it is today.<\/p>\n<\/blockquote>\n\n\n\n<p>Also, the scaling of organizations will look very different. You could have organizations that are a lot smaller today, but have an outsized impact because of the digital agentic framework and the access to the right datasets.<\/p>\n\n\n\n<p><strong>Read Next:<\/strong> <a href=\"https:\/\/blog.planview.com\/mapping-the-future-of-ai-agents-in-the-enterprise\/\">Mapping the Future of AI Agents in the Enterprise<\/a><\/p>\n\n\n\n<p>Now, that all doesn&#8217;t impact every industry. AI will impact different industries differently. If you&#8217;re a bank, an insurance company, or more of a services-oriented business that is less tied to a physical asset, AI is going to have a bigger impact. If you\u2019re tied to a physical infrastructure with operations and assets, it will have a different approach. But the work in the enterprise is going to be reimagined in a dramatic way.<\/p>\n\n\n\n<p>Ultimately, it&#8217;s going to lead to positive things. Are there a lot of things to watch out for, and the right safeguards to have, and the right guardrails to have? Absolutely. But over time, I&#8217;m an optimist.<\/p>\n\n\n\n<p>We as a human society will figure out the right guardrails to keep AI for creating value for humans, as opposed to creating value for some other unknown digital entity. This is going to be good for human individuals, organizations, and teams, but also for society, in general.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Adaptability_The_Key_to_Enterprise_AI_Success\"><\/span>Adaptability: The Key to Enterprise AI Success<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Kristina:<\/strong> It&#8217;s all about adaptability.<\/p>\n\n\n\n<p><strong>Razat:<\/strong> You&#8217;ve got to adapt \u2013 Darwin taught us that. That\u2019s easier said than done, because, as humans, we resist change. I don&#8217;t like to change every day. But we\u2019re going to have to \u2013 it\u2019s going to really tax our muscles around change, agility, and adaptability.<\/p>\n\n\n\n<p>Ultimately, what will help us in that journey of change and adaptability is why we\u2019re doing it \u2013 what is the value in it? And if there is incremental, marginal unit value in that change, then we will do the right things as a human species.<\/p>\n\n\n\n<p><strong>Kristina:<\/strong> Well, I for sure am excited for our future conversation so we can reflect on this one and see how far we\u2019ve come.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Explore_AI-Powered_Connected_Work\"><\/span>Explore AI-Powered Connected Work<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As Razat and Kristina&#8217;s conversation shows, we&#8217;re still in the early stages of understanding AI&#8217;s full impact on enterprise operations. The shift toward digital team members and connected work platforms is happening now, but each organization&#8217;s journey will be unique.<\/p>\n\n\n\n<p>If you&#8217;re curious about how these concepts apply to your enterprise, <a href=\"https:\/\/info.planview.com\/planview-copilot-_demo-on-demand_plt_en_reg.html\">watch the Planview Anvi demo on demand<\/a>. The demo offers a practical look at how conversational AI can help teams navigate complex enterprise data and streamline decision-making processes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Since ChatGPT&#8217;s debut three years ago, generative AI has evolved from niche experimentation to near-universal enterprise adoption. Consider the latest data from McKinsey. Their November State of AI Report states that 88% of organizations now report regular AI use in at least one business function. That\u2019s up from 78% a year ago, signaling a significant&#8230;<\/p>\n","protected":false},"author":134,"featured_media":25167,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"[]","footnotes":""},"categories":[9582,9546,477],"tags":[],"class_list":["post-25143","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","category-transformation","category-vision-trends"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Conencted Work &amp; Digital Personas: What&#039;s Next for Enterprise AI<\/title>\n<meta name=\"description\" content=\"Learn how enterprise work is evolving with AI technologies and what it means for future organizational strategies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Connected Work and Digital Personas: A Deep Dive into Enterprise AI&#039;s Next Phase\" \/>\n<meta property=\"og:description\" content=\"Learn how enterprise work is evolving with AI technologies and what it means for future organizational strategies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.planview.com\/connected-work-and-digital-personas-a-deep-dive-into-enterprise-ais-next-phase\/\" \/>\n<meta property=\"og:site_name\" content=\"Planview Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/pages\/Planview-Inc\/89422974772\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-20T12:52:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2025\/11\/blog-ai-webinar-01.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"680\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Liz Llewellyn-Maxwell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Planview\" \/>\n<meta name=\"twitter:site\" content=\"@Planview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Liz Llewellyn-Maxwell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script 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