{"id":23245,"date":"2023-11-13T11:27:56","date_gmt":"2023-11-13T17:27:56","guid":{"rendered":"https:\/\/blog.planview.com\/?p=23245"},"modified":"2023-11-13T11:27:57","modified_gmt":"2023-11-13T17:27:57","slug":"people-make-the-difference-a-day-in-the-life-of-senior-devops-engineer-asare-nkansah","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/people-make-the-difference-a-day-in-the-life-of-senior-devops-engineer-asare-nkansah\/","title":{"rendered":"<strong>People Make the Difference: A Day in the Life of Senior DevOps Engineer Asare Nkansah\u00a0<\/strong>\u00a0"},"content":{"rendered":"\n<p>While DevOps involves programming and engineering skills, its true center is people. See how senior DevOps engineer Asare Nkansah uses his love of working with people and his investments in personal development to keep DevOps focused on team members and customers.\u202f\u202f\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-explain-your-role-as-a-senior-devops-engineer-and-a-few-of-your-responsibilities\"><strong>Explain your role as a senior DevOps engineer and a few of your responsibilities.<\/strong>\u00a0<\/h3>\n\n\n\n<p>DevOps is in my job title, but it\u2019s more than a set of tasks\u2014it\u2019s a philosophy. The concept of DevOps revolves around the effort of dispensing knowledge and value to customers in a timely, yet reliable manner.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Essentially, DevOps is a set of practices that dictate how we integrate and have teams collaborate in order to bring value in the most efficient way possible to customers.\u00a0<\/em>\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p>My role is to help maintain order through the entire software development lifecycle from beginning to end and make sure everyone is cohesive. We work to make sure that manual tasks are automated to remove human error.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I spend a lot of time programming, as well as talking to people and trying to figure out how to make processes more efficient.\u202f\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-tell-us-about-your-career-journey-to-date\"><strong>Tell us about your career journey to date.<\/strong>\u00a0<\/h3>\n\n\n\n<p>After high school, I wasn\u2019t 100% sure what I wanted to do or where I wanted to go. The University of Kentucky offered me a scholarship, and I knew that computers were a big thing, so I ended up choosing computer science and finishing my undergrad there.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Honestly, for most of college, I didn\u2019t really like it\u2014until my junior year. That\u2019s when I started doing research in computational chemistry, and I began to have a passion for solving problems through code.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Software development is a lot like riding a bike. It\u2019s difficult at first, but once you get the hang of it, it opens so many possibilities as you see how pieces fit together.<\/em>\u00a0\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p>Once I graduated, I did enjoy software engineering and programming, but I still wasn\u2019t sure what I wanted to do, so I kept doing research.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I started a PhD program in computer science. After the first semester, I hated it. I didn\u2019t want to be in academia. I ended up taking a job at the university as a Salesforce CRM Admin, helping to manage a database of students the university was recruiting.\u202f&nbsp;<\/p>\n\n\n\n<p>Nine months into that job, I got an offer from Planview. A few years earlier, I had gone to a banquet, where I met Beth Weeks, who was the CIO of Planview at the time.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Beth invited me to visit the office in Austin, but there weren\u2019t any openings. Later, she reached out and told me there was an opportunity. While I wasn\u2019t chosen for that position, a few months later, there was another opportunity, and that was when I finally got the job.\u202f\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What is the biggest lesson you\u2019ve learned as you\u2019ve moved up in your career?<\/strong>\u00a0<\/h3>\n\n\n\n<p>The biggest lesson I\u2019ve learned is how important mentorship is. I didn\u2019t come into this role with a lot of DevOps knowledge, but mentorship made a huge difference.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Mentorship is not telling someone, \u201cYou need to do x, y, and z.\u201d Rather, true mentorship is teaching someone how to start thinking about a new subject philosophically, beginning with the fundamentals.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>My mentors taught me to think about DevOps as a process of incremental improvement.\u00a0<\/em>\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p>That helped me build a strong foundation and understand the \u201cwhy\u201d of what we\u2019re trying to achieve. I would go into one-on-one meetings with my mentors with lists of questions, and they answered them.&nbsp;&nbsp;<\/p>\n\n\n\n<p>In turn, I wanted to be a mentor, and I\u2019ve tried to pass that on to new people in the company. I\u2019m really grateful for the people who have made a massive difference in my life, especially Beth Weeks, Paul Byoun, Aaron Luther, and Cole Arrington, and, of course, my wife, Jodie Nkansah.&nbsp;&nbsp;<\/p>\n\n\n\n<p>They have helped me grow and have really invested in me. I\u2019m grateful for them, and it\u2019s made a huge difference in my time here.\u202f\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-are-there-any-experiences-in-your-life-that-you-feel-contributed-to-your-professional-success\"><strong>Are there any experiences in your life that you feel contributed to your professional success?<\/strong>\u00a0<\/h3>\n\n\n\n<p>The single biggest personal experience that has supported my career success is figuring out my purpose. One of the biggest things was becoming a Christian. That helped me figure out the kind of person I wanted to be. Then, when it comes to professional success, I want to be excellent and help push others toward excellence.\u202f\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"657\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_6549-1024x657.jpg\" alt=\"\" class=\"wp-image-23250\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_6549-1024x657.jpg 1024w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_6549-300x193.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_6549-150x96.jpg 150w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_6549-768x493.jpg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_6549-1536x986.jpg 1536w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_6549.jpg 1994w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Asare and colleagues at Planview&#8217;s office in Bangalore, India. <\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-type-of-meetings-do-you-prepare-for-who-do-you-typically-collaborate-with\"><strong>What type of meetings do you prepare for? Who do you typically collaborate with?<\/strong>\u00a0<\/h3>\n\n\n\n<p>I think I have the best role in the company because I get to meet with so many people.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I\u2019m not just a DevOps engineer; I\u2019m a platform DevOps engineer. That means the things I focus on impact a good majority of the products within the company, so I spend a lot of time meeting with people from different teams and different departments.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I collaborate with technical people across several product lines as well as people who are managing those people, like product managers. They help define the scope and manage timelines. In a lot of meetings, I show diagrams explaining what we\u2019d like to build and share the pros and cons of specific initiatives.&nbsp;<\/p>\n\n\n\n<p>I also meet with my teammates frequently. I have to have a high-level view of what\u2019s going on in the company and pass that on to my team so that we can be aligned when it comes to our goals.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I reiterate to them the vision we have in mind for each project, because I want us all to have the same mindset as we collaborate. However, I still want them to have freedom to work the way they need to and have the proper guidance.\u202f\u00a0<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-makes-your-team-so-effective\"><strong>What makes your team so effective?<\/strong>\u00a0<\/h3>\n\n\n\n<p>Communication, and sometimes over-communication, is what makes us effective. That includes not just asking questions about how to complete the work, but also asking questions about whether they agree with it.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>Part of communication is providing opportunities for people to dissent and have opinions. These different perspectives bring more innovation and growth.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>There may be flaws in the way I\u2019m thinking, and vice versa for the team members, and I need people to catch that \u2013 so it\u2019s vital that we challenge each other\u2019s ideas so we can find the best solutions possible.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Tell us about working from home \u2013 what are your tips for success?<\/strong>&nbsp;<\/h3>\n\n\n\n<p>A well-stocked refrigerator is my number one tip for success. I also think taking breaks and having boundaries are important.&nbsp;&nbsp;<\/p>\n\n\n\n<p>When I\u2019m working from home, the computer is always nearby. I intentionally take breaks to take my dog, Boots, out to a field nearby and play fetch with him for a bit. These breaks actually make me a lot more efficient.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Rather than banging my head against my computer when I\u2019m struggling with a problem, sometimes a break helps me clear my mind and come back with a fresh set of eyes.\u202f&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How do you manage your work\/life balance?<\/strong>&nbsp;<\/h3>\n\n\n\n<p>A good indicator of my work\/life balance is the quality of my relationships outside of work. People outside of my work life help me regulate my life balance and draw boundaries.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I spend a lot of time investing in people, both at work and outside of work. I spend a lot of time talking to people at my local church congregation and trying to understand them better and know what\u2019s going on in their lives. And, of course, I want to spend time with my wife.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I live in Denver, and there are a lot of cool things to do here, but more than that, there are a lot of cool people here. Regardless of how exciting a place is, it\u2019s the people that make it great.\u202f&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What motivates you while working?<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Growth is a big motivator for me. I moved to Denver last summer, and on the day we moved, my dad died.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I am grateful for the time I got to spend with him. He was a professor of chemistry, and the work he did left an impact on me. He invested a lot in himself and in his personal growth.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>My dad\u2019s mindset was that the more he grew, the more he could help others to grow.\u00a0<\/em>\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p>Similarly, I want to grow\u2014as a person, as a coworker, as a husband. Life is more fulfilling when we\u2019re growing. I want to grow and constantly share what I\u2019m learning with my team members. That helps the team as a whole grow, and teams help the company grow.&nbsp;&nbsp;<\/p>\n\n\n\n<p>For example, I run DevOps Masterminds. For this, I send out an invite to most of the engineers, and this is an hour every two weeks where we can collaborate on new ideas. We talk about how we can work more effectively together and grow and offer more value to customers.\u202f\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"814\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_3866-1024x814.jpg\" alt=\"\" class=\"wp-image-23251\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_3866-1024x814.jpg 1024w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_3866-300x238.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_3866-150x119.jpg 150w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_3866-768x610.jpg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_3866-1536x1221.jpg 1536w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_3866-2048x1627.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How is Planview different from other companies you\u2019ve worked for?<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Planview is unique because there are so many things going on. In my role, I have a high-level view, and I get to see a lot of cool projects going on.\u00a0\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>I like that Planview is big enough that you\u2019ll never get bored because there\u2019s always something going on, but it\u2019s also small enough for one person to make a big impact.<\/em>\u00a0\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p>People can grow and influence other people. The company pushes for diversity and innovation, which in turn pushes me to think outside the box.\u202f&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Planview has a set of five core values. Is there one that really speaks to your experience?<\/strong>&nbsp;<\/h3>\n\n\n\n<p>I\u2019m going to go with the value of \u201cWe value our differences.\u201d&nbsp;&nbsp;<\/p>\n\n\n\n<p>It\u2019s important for people to be open-minded when they are considering ideas and thinking about how to move projects forward.&nbsp;&nbsp;<\/p>\n\n\n\n<p>At Planview, we value our differences and accept that other people have different points of view. The company provides room for people to disagree with each other while not disrespecting each other.&nbsp;&nbsp;<\/p>\n\n\n\n<p>It\u2019s not helpful for everyone to have the same thoughts. We need to have diversity of thought and have healthy debates about why we\u2019re thinking a certain way for us to achieve the company\u2019s goals.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We can debate and disagree and ultimately find common ground along the way.\u202f&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For fun, how do you unwind when you are off the clock?<\/strong>&nbsp;<\/h3>\n\n\n\n<p>I\u2019m into rollerblading. I rollerblade with my dog, who is very high energy. I\u2019m also learning German. In downtown Denver, there are German clubs where people\u2014including native German speakers\u2014gather and speak German. It\u2019s been a great experience.\u202f\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"749\" height=\"873\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_4006.jpg\" alt=\"\" class=\"wp-image-23252\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_4006.jpg 749w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_4006-257x300.jpg 257w, https:\/\/blog.planview.com\/wp-content\/uploads\/2023\/11\/IMG_4006-129x150.jpg 129w\" sizes=\"auto, (max-width: 749px) 100vw, 749px\" \/><\/figure>\n\n\n\n<p><strong>Does Planview sound like a good fit for you? Now is a great time to join our team. Check out Planview\u2019s <\/strong><a href=\"https:\/\/mcas-proxyweb.mcas.ms\/certificate-checker?login=false&amp;originalUrl=https%3A%2F%2Fwww.planview.com.mcas.ms%2Fcompany%2Fcareers%3F%3FMcasTsid%3D15600&amp;McasCSRF=804c88c91496798f55b26c9a30aa0e97aa5ff203b8de551c2cd12badf17e30a5\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>current job openings across the globe<\/strong><\/a><strong>.<\/strong>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While DevOps involves programming and engineering skills, its true center is people. See how senior DevOps engineer Asare Nkansah uses his love of working with people and his investments in personal development to keep DevOps focused on team members and customers.\u202f\u202f\u00a0 Explain your role as a senior DevOps engineer and a few of your responsibilities.\u00a0&#8230;<\/p>\n","protected":false},"author":218,"featured_media":23253,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[9426],"tags":[9534,9541,9540,9529,9554,9555],"class_list":["post-23245","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-people-of-planview","tag-day-in-the-life","tag-life-at-planview","tag-open-jobs","tag-people-of-planview","tag-planview-culture","tag-planview-jobs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>People Make the Difference: A Day in the Life of Senior DevOps Engineer Asare Nkansah\u00a0\u00a0 - Planview Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/people-make-the-difference-a-day-in-the-life-of-senior-devops-engineer-asare-nkansah\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"People Make the Difference: A Day in the Life of Senior DevOps Engineer Asare Nkansah\u00a0\u00a0\" \/>\n<meta property=\"og:description\" content=\"While DevOps involves programming and engineering skills, its true center is people. 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