{"id":12404,"date":"2015-02-12T16:33:39","date_gmt":"2015-02-12T22:33:39","guid":{"rendered":"https:\/\/blog.planview.com\/?p=12404"},"modified":"2020-02-24T16:35:59","modified_gmt":"2020-02-24T22:35:59","slug":"3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/","title":{"rendered":"3 Reasons IT Ops Uses Lean Flow (Kanban for DevOps part 1 of 3)"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12405\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/DevOps-Blog_small-1024x682-1.jpeg\" alt=\"\" width=\"1024\" height=\"682\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/DevOps-Blog_small-1024x682-1.jpeg 1024w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/DevOps-Blog_small-1024x682-1-300x200.jpeg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/DevOps-Blog_small-1024x682-1-768x512.jpeg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/DevOps-Blog_small-1024x682-1-750x500.jpeg 750w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><em>In this\u00a0three-part series on Kanban for DevOps, Dominica DeGrandis, Director of Training and Coaching at Planview AgilePlace, explains\u00a0three key reasons why IT Ops teams and those implementing a\u00a0<a title=\"What is This DevOps Thing, Anyway?\" href=\"https:\/\/aws.amazon.com\/devops\/what-is-devops\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-ol-has-click-handler=\"\">DevOps<\/a>\u00a0value chain use a lean flow approach to product development. Here\u2019s part one.<\/em><\/p>\n<h3>Reason #1: The work isn\u2019t done until it\u2019s working right in Production.<\/h3>\n<p>There\u2019s a joke in software development about being \u201cdone\u201d and being \u201cdone-done.\u201d Single-done is the platitude; double-done is the retort. Corks pop, banners fly, the new feature is \u201cdone\u201d \u2014 but real work still remains. Work requiring someone from operations to stay behind to get it \u201cdone-done.\u201d<\/p>\n<p>Double-done signifies the real finish line, when everyone can relax and make merry \u2014 often quite awhile after the code is shippable or even delivered to production. By the time all the operations tasks are truly done, the party is usually over and there\u2019s nowhere to go but home, to catch a few hours\u2019 sleep before getting up to go to work again.<\/p>\n<p>Lean flow \u2014 also known as Kanban for knowledge work \u2014 lifts operations out of the double-done muddle. As a systems thinking approach, it encourages development and operations to map the entire work stream and consider all relevant tasks, including those routinely relegated to post-production. This unified work stream increases the odds that everyone can celebrate crossing the finish line together.<\/p>\n<h3>Why \u201cDouble-Done\u201d Completion Practices Exist<\/h3>\n<p>Before we explore reasons why Operations teams use a lean flow approach, let\u2019s take a closer look at the business reasons for commonplace \u201cdouble-done\u201d completion practices: marketing, maintenance, and risk.<\/p>\n<p><strong>Marketing<\/strong><\/p>\n<p>Generally speaking, customers disregard the fanfare of the single done. They don\u2019t care if the code is in a shippable state. For customers, the new feature is not truly done until after the code is delivered to production, stabilized, and performing correctly. In the context of feature marketing, however, the single-done gives a fair signal to obtain feedback, to amp up the market buzz, and to anticipate the double-done.<\/p>\n<p><strong>Maintenance<\/strong><\/p>\n<p>To remain competitive, businesses need a certain level of confidence to ensure that the new feature is resilient\u2014that it is being monitored and maintained. The double-done model gives businesses a window (usually too short a window) to acquire the necessary elements for resilience, such as sufficient hardware capacity, storage, and security, as user volume increases.<\/p>\n<p><strong>Risk<\/strong><\/p>\n<p>To avoid the risk of bungled updates, multiple team members must learn to troubleshoot and fix problems related to the new feature. To facilitate future support capability, some form of documentation is needed. Double-done practices provide a place to verify that support systems are adequate to anticipate and reduce risks.<\/p>\n<p>While double-done completion practices do serve some business needs, a lean flow approach addresses all of the above and more, within a fully transparent workflow.<\/p>\n<h3>Kanban for DevOps: Crossing the Finish Line Together<\/h3>\n<p><a title=\"What is Kanban?\" href=\"https:\/\/www.planview.com\/resources\/articles\/what-is-kanban\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-ol-has-click-handler=\"\">Kanban<\/a>\u00a0provides end-to-end visibility of all the states the work must go through in order for the feature to be reliable for customers and safe for businesses.<\/p>\n<figure id=\"attachment_12406\" aria-describedby=\"caption-attachment-12406\" style=\"width: 1024px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-12406\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Screen-Shot-2015-06-17-at-4.13.00-PM-1024x510-1.png\" alt=\"\" width=\"1024\" height=\"510\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Screen-Shot-2015-06-17-at-4.13.00-PM-1024x510-1.png 1024w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Screen-Shot-2015-06-17-at-4.13.00-PM-1024x510-1-300x149.png 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Screen-Shot-2015-06-17-at-4.13.00-PM-1024x510-1-768x383.png 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Screen-Shot-2015-06-17-at-4.13.00-PM-1024x510-1-750x374.png 750w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-12406\" class=\"wp-caption-text\">A Kanban Board for DevOps Example<\/figcaption><\/figure>\n<p>Lean flow methods use Kanban boards to provide a visible connection between all the work states in the system. Blocked work that is preventing other work from being completed becomes self-evident. Dependencies between teams or with third-party vendors emerge as indisputable. And furthermore, because all the skill sets required for a feature\u2019s completion have a voice in the process, it becomes a delightful experience for employees.<\/p>\n<h3>The Bottom Line<\/h3>\n<p>With Kanban\u2019s end-to-end, lean flow approach, \u201cdone-done\u201d can become truly\u00a0<i>done<\/i>. When we are able to visualize and consider the entire work stream, bottlenecks previously invisible can be addressed, tasks required after code is deployed to production can become mainstream, and everyone can join the party at the finish line.<\/p>\n<p><strong>Find out the second reason\u00a0why IT Ops uses lean flow \u2014 read\u00a0<a title=\"3 Reasons IT Ops Uses Lean Flow (Kanban for DevOps part 2 of 3)\" href=\"\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-2-of-3\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-ol-has-click-handler=\"\">part two<\/a>\u00a0in the Kanban for DevOps series.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this\u00a0three-part series on Kanban for DevOps, Dominica DeGrandis, Director of Training and Coaching at Planview AgilePlace, explains\u00a0three key reasons why IT Ops teams and those implementing a\u00a0DevOps\u00a0value chain use a lean flow approach to product development. Here\u2019s part one. Reason #1: The work isn\u2019t done until it\u2019s working right in Production. There\u2019s a joke&#8230;<\/p>\n","protected":false},"author":151,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[38],"tags":[511],"class_list":["post-12404","post","type-post","status-publish","format-standard","hentry","category-work-collaboration","tag-leankit"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>3 Reasons IT Ops Uses Lean Flow (Kanban for DevOps part 1 of 3) - Blog | Planview<\/title>\n<meta name=\"description\" content=\"In this\u00a0three-part series on Kanban for DevOps, Dominica DeGrandis, Director of Training and Coaching at LeanKit, explains\u00a0three key reasons why IT Ops teams and those implementing a\u00a0DevOps\u00a0value chain use a lean flow approach to product development.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3 Reasons IT Ops Uses Lean Flow (Kanban for DevOps part 1 of 3)\" \/>\n<meta property=\"og:description\" content=\"In this\u00a0three-part series on Kanban for DevOps, Dominica DeGrandis, Director of Training and Coaching at LeanKit, explains\u00a0three key reasons why IT Ops teams and those implementing a\u00a0DevOps\u00a0value chain use a lean flow approach to product development.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/\" \/>\n<meta property=\"og:site_name\" content=\"Planview Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/pages\/Planview-Inc\/89422974772\" \/>\n<meta property=\"article:published_time\" content=\"2015-02-12T22:33:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-02-24T22:35:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/DevOps-Blog_small-1024x682-1.jpeg\" \/>\n<meta name=\"author\" content=\"Dominica Degrandis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Planview\" \/>\n<meta name=\"twitter:site\" content=\"@Planview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dominica Degrandis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/\"},\"author\":{\"name\":\"Dominica Degrandis\",\"@id\":\"https:\/\/blog.planview.com\/#\/schema\/person\/eb07f960fc49f0f339a2d9fc1090e875\"},\"headline\":\"3 Reasons IT Ops Uses Lean Flow (Kanban for DevOps part 1 of 3)\",\"datePublished\":\"2015-02-12T22:33:39+00:00\",\"dateModified\":\"2020-02-24T22:35:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/\"},\"wordCount\":667,\"publisher\":{\"@id\":\"https:\/\/blog.planview.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/DevOps-Blog_small-1024x682-1.jpeg\",\"keywords\":[\"LeanKit\"],\"articleSection\":[\"Work Management for Teams\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/\",\"url\":\"https:\/\/blog.planview.com\/3-reasons-it-ops-uses-lean-flow-kanban-for-devops-part-1-of-3\/\",\"name\":\"3 Reasons IT Ops Uses Lean Flow (Kanban for DevOps part 1 of 3) - 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