{"id":11969,"date":"2011-06-06T08:41:37","date_gmt":"2011-06-06T13:41:37","guid":{"rendered":"https:\/\/blog.planview.com\/?p=11969"},"modified":"2020-02-03T08:47:09","modified_gmt":"2020-02-03T14:47:09","slug":"make-process-policies-explicit","status":"publish","type":"post","link":"https:\/\/blog.planview.com\/make-process-policies-explicit\/","title":{"rendered":"Make Process Policies Explicit"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11973 aligncenter\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Make-Process-Policies-Explicit.jpg\" alt=\"\" width=\"873\" height=\"491\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Make-Process-Policies-Explicit.jpg 800w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Make-Process-Policies-Explicit-300x169.jpg 300w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Make-Process-Policies-Explicit-768x432.jpg 768w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Make-Process-Policies-Explicit-750x422.jpg 750w\" sizes=\"auto, (max-width: 873px) 100vw, 873px\" \/><\/p>\n<p>In his book,\u00a0<em><a title=\"\" href=\"http:\/\/www.amazon.com\/Kanban-David-J-Anderson\/dp\/0984521402\/ref=sr_1_1?ie=UTF8&amp;qid=1307379498&amp;sr=8-1\" target=\"_blank\" rel=\"noopener noreferrer\" data-ol-has-click-handler=\"\">Kanban \u2013 Successful Evolutionary Change for your Technology Business<\/a><\/em>, David Anderson identified five core properties that have been observed to be present in each successful implementation of the\u00a0<a title=\"Kanban System\" href=https:\/\/www.planview.com\/resources\/articles\/kanban-system-maximize-time\/ target=\"_blank\" rel=\"noopener noreferrer\" data-ol-has-click-handler=\"\">Kanban Method<\/a>.<\/p>\n<ol>\n<li><strong>Visualize the Workflow<\/strong><\/li>\n<li><strong>Limit WIP (work in process)<\/strong><\/li>\n<li><strong>Manage Flow<\/strong><\/li>\n<li><strong>Make Process Policies Explicit<\/strong><\/li>\n<li><strong>Improve Collaboratively (using Models and the Scientific Method)<\/strong><\/li>\n<\/ol>\n<p>The fourth item on the list, \u201cMake Process Policies Explicit,\u201d is, in our opinion, a key enabler of evolutionary, collaborative change in a Kanban system. As the organization identifies opportunities to\u00a0<a title=\"Continuous Improvement\" href=https:\/\/www.planview.com\/resources\/articles\/kanban-continuous-improvement\/ target=\"_blank\" rel=\"noopener noreferrer\" data-ol-has-click-handler=\"\">improve the system<\/a>, this knowledge is \u201cwritten in\u201d to the Kanban board itself. This allows us to capture and preserve organizational learning by building it into the system we use to manage our work \u2013 the Kanban board.<\/p>\n<p>There are many ways to modify a\u00a0<a title=\"What is a Kanban Board?\" href=\"https:\/\/www.planview.com\/resources\/articles\/what-is-kanban-board\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-ol-has-click-handler=\"\">Kanban board<\/a>\u00a0to make process policies explicit<em>.<\/em>\u00a0One is to redesign the board to specify how the work flows. Another is to use WIP limits to explicitly state our policy about how much WIP we are able to take on.<\/p>\n<p>Planview AgilePlace contains two unique features that further enable a Kanban team to make process policies explicit. One is to use policies for a Class of Service. Each class of service defined for your Planview AgilePlace board can have an associated policy. When viewing an item with that class of service, a Planview AgilePlace user can right-click on the card and choose \u201cview CoS policy\u201d to view the Class of Service policy.<\/p>\n<p>For example, here\u2019s a shot of our internal development team\u2019s policy for the \u201cCustomer Flight\u201d class of service:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11970\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/customerflight.png\" alt=\"\" width=\"714\" height=\"623\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/customerflight.png 714w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/customerflight-300x262.png 300w\" sizes=\"auto, (max-width: 714px) 100vw, 714px\" \/><\/p>\n<p>Another feature in Planview AgilePlace is the ability to define a policy (or a \u201clegend\u201d) for a particular lane or sub-lane. For example, what is the team\u2019s definition of \u201cdone?\u201d As with other board configurations, this is quickly and easily done within the board editor with a WYSIWYG text-editor that also\u00a0allows linking to longer policy documents stored elsewhere. All of the board users have the ability to quickly reference the lane policies by hovering over an icon on the lane header.<\/p>\n<h3>How to View a Policy in Planview AgilePlace<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11971\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/lanePolicyDisplay.png\" alt=\"\" width=\"412\" height=\"399\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/lanePolicyDisplay.png 412w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/lanePolicyDisplay-300x291.png 300w\" sizes=\"auto, (max-width: 412px) 100vw, 412px\" \/><\/p>\n<h3>\u00a0How to Edit a Policy in Planview AgilePlace<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11972\" src=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/lanePolicySetup.png\" alt=\"\" width=\"663\" height=\"477\" srcset=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/lanePolicySetup.png 663w, https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/lanePolicySetup-300x216.png 300w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In his book,\u00a0Kanban \u2013 Successful Evolutionary Change for your Technology Business, David Anderson identified five core properties that have been observed to be present in each successful implementation of the\u00a0Kanban Method. Visualize the Workflow Limit WIP (work in process) Manage Flow Make Process Policies Explicit Improve Collaboratively (using Models and the Scientific Method) The fourth&#8230;<\/p>\n","protected":false},"author":148,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[521],"tags":[511],"class_list":["post-11969","post","type-post","status-publish","format-standard","hentry","category-lean-agile","tag-leankit"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Make Process Policies Explicit - Blog | Planview<\/title>\n<meta name=\"description\" content=\"In his book,\u00a0Kanban \u2013 Successful Evolutionary Change for your Technology Business, David Anderson identified five core properties that have been observed to be present in each successful implementation of the\u00a0Kanban Method.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.planview.com\/make-process-policies-explicit\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Make Process Policies Explicit\" \/>\n<meta property=\"og:description\" content=\"In his book,\u00a0Kanban \u2013 Successful Evolutionary Change for your Technology Business, David Anderson identified five core properties that have been observed to be present in each successful implementation of the\u00a0Kanban Method.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.planview.com\/make-process-policies-explicit\/\" \/>\n<meta property=\"og:site_name\" content=\"Planview Blog\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/pages\/Planview-Inc\/89422974772\" \/>\n<meta property=\"article:published_time\" content=\"2011-06-06T13:41:37+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-02-03T14:47:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.planview.com\/wp-content\/uploads\/2020\/02\/Make-Process-Policies-Explicit.jpg\" \/>\n<meta name=\"author\" content=\"Chris Hefley\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Planview\" \/>\n<meta name=\"twitter:site\" content=\"@Planview\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chris Hefley\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.planview.com\\\/make-process-policies-explicit\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/make-process-policies-explicit\\\/\"},\"author\":{\"name\":\"Chris Hefley\",\"@id\":\"https:\\\/\\\/blog.planview.com\\\/#\\\/schema\\\/person\\\/b8967ef7a1e8bd33c3e848089e0382e0\"},\"headline\":\"Make Process Policies Explicit\",\"datePublished\":\"2011-06-06T13:41:37+00:00\",\"dateModified\":\"2020-02-03T14:47:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/make-process-policies-explicit\\\/\"},\"wordCount\":364,\"publisher\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.planview.com\\\/make-process-policies-explicit\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.planview.com\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/Make-Process-Policies-Explicit.jpg\",\"keywords\":[\"LeanKit\"],\"articleSection\":[\"Enterprise Agile Planning\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.planview.com\\\/make-process-policies-explicit\\\/\",\"url\":\"https:\\\/\\\/blog.planview.com\\\/make-process-policies-explicit\\\/\",\"name\":\"Make Process Policies Explicit - 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