Your path to business agility
What do analysts see when all the data points to a looming talent shortage for professional services? They research what best-in-class organizations are doing to combat the problem. In this particular instance, Service Performance Insight gleaned from their annual PS Maturity Benchmark study that organizations that had technology tools with three attributes fared considerably better...
Results of SPI Research’s 2014 Professional Services Maturity Benchmark™ Reveals Capacity Concerns: Find a Cure in Information Infrastructure With near record growth rates, professional services (PS) executives continue their emphasis on increasing both revenue and profit. In SPI Research’s recent benchmark (the 2014 Professional Services Maturity Benchmark is available for free here) we have seen...
The last year was a growth year for many professional services organizations and 2014 will continue to be so, especially in the USA and South America, driven by the improving economic environment. With year-over-year growth measurably beginning at the turn of the 21st century, certain topics often surface with regularity. Below are the three most...
As it has been for the past several years, the concern over the state of professional services organizations has not been about if they are going to grow; but rather how. Since 2010, the state of the industry has seen double digit growth in personnel and revenues despite economic and political uncertainty.¹ Of the primary...
A Special Sneak Peak of SPI Research’s 2014 Professional Services Maturity Benchmark™ Reveals Looming Resource Issues Get ready for 2014. SPI Research is nearing completion of surveying for the 2014 Professional Services Maturity™ Benchmark, and the results thus far are impressive! With more than 100 professional services firms participating so far, organizational performance seems to...
During a webcast with SPI Research called, Leadership in Large Professional Services Organizations: Dwell or Excel, we discussed the latest research on the topic of trends in project-based businesses and how executive leadership is influencing the priorities of delivery excellence and project automation. Something interesting happened when we polled the audience of more than 150...
Critical Capabilities for Professional Services According to the recent paper by the Technology Services Industry Association (TSIA), The State of Professional Services: 2013, recent trends in cloud computing and managed service models are changing what professional services firms are willing to pay and how they are willing to pay for solutions delivered in the cloud,...
In today’s increasingly competitive market place, executive and delivery leadership within professional services firms are taking the time to step back and review their vision and refine their strategies. As the professional services market continues to show signs of growth, often these strategies relate to these business edicts: Create clear competitive advantage Seek continuous improvement...
For all project-based services organizations, having good visibility and control over resources is important if they are to operate effectively and maximize the revenue they can drive from their people. The recent Professional Services View of the Resource Management and Capacity Planning Benchmark Study highlights that this is an area where many of these organizations...
The Looming Technology Workforce Shortage A Guest Contribution by Service Performance Insight This article is the first of a two-part series on the pending “talent cliff,” an important topic to professional services leaders. We discuss why this critical situation exists and provide some related insights from the newly published 2013 PS Maturity™ Benchmark for professional...
