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Six Steps to Resource Management

Asset #3: Top 4 resources for IT and EPMO pros

Six Steps to Resource Management

We’re at the homestretch! This series features the most popular resources for IT and EPMO professionals of 2014 has so far included: insightful research on the state of resource management and capacity planning as well as a best-practice video on four key strategies for managing resource and capacity when rolling out a new enterprise initiative.

Today, I’d like to introduce the third featured resource, a case study webcast called, “Why Resource Management: The Art and Science of Projecting Capacity Featuring Farmers Insurance.”

I like this webcast because it features Larry Stanton, Senior Manager at Farmers Insurance talking about how his organization is overcoming resource management and capacity constraints. During the webcast, Larry is joined by Jerry Manas, best-selling business author who also shares his insights on the topic. These two experts discuss how capacity is only manageable when you understand demand and they provide six key steps companies can use to improve their current processes.

Larry says, “If you don’t know where you are going, how are you going to get there? Demand tells us where we are going, so you must understand the full scope of your demand.”

Here are the 6 steps to improve resource management. I’ve included their associated time stamps to easily navigate to the details that interest you.

  1. Understand the demand (8:32)
  2. Assign people to that demand (12:00)
  3. Track utilization and update the assignments (15:30)
  4. Begin capacity planning (18:59)
  5. Validate the data and reduce variation (21:58)
  6. Present the Data to Senior Executives (25:29)

I encourage you to listen to the webcast: Why Resource Management – The Art and Science of Projecting Capacity Featuring Farmers Insurance and let me know if it was helpful. You can also access their complete customer story on the Planview Vibrant Customer Community page. What is your approach to managing resource and capacity within your enterprise? Share by leaving a comment below.

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Martha Garcia
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Martha Garcia graduated from The University of Texas at Austin with a BS in Communication Studies. It was here that she developed an interest in corporate communication, specifically in the areas of change management within complex organizations as well as leadership and organizational behavior. Martha is responsible for working closely with thought leaders in the areas of IT and the PMO to develop compelling programs and content including informative webcasts and white papers for the IT PMO community. @PPMmartha (Martha Garcia on Twitter)